We believe business is more about relationships than only exchanging money for services or goods. That is why we value open communication, collaboration clarity, and quality deliverables.

We are always open to new forms of work, but over the years, we have battle-tested the following agreements:

Flat hourly rate — we charge for every hour our developers have spent on a client’s project. Once in a while (usually once in a month), we issue an invoice for the last billing period. We provide a detailed receipt so that our client knows what he, or she, pays for.

Retainer fee — it is very similar to the hourly rate, but there is a fixed amount of hours paid in advance. This allows us to offer a lower price–per–hour while our client can better plan his or her budget.

Fixed–price — it is the least flexible form of agreement where specification and price are set in advance.

It makes it very easy to plan a budget, but specifications must stay consistent throughout the project course. Payments are usually batched and tied to product milestones. Due to the significantly high risk of specifications becoming outdated- we suggest this agreement work for precised projects.

We enjoy working in a tight feedback loop. That is why we usually mix into our client’s team. We take part in the same stand–up meetings, we do the planning and development together, and sit in the same chat rooms. We keep our clients informed through the same communication channels they use, email, Skype, Hangouts, Slack, or old–fashioned IRC. We want our clients to know what we are working on and what is the progress. Regular video meetings are arranged at least once a week.

Every agreement carries some risk. We always do everything to mitigate it for our clients — we want to be an investment, not a cost. In particular, we put various guarantees and SLAs in our agreements with clients.