We believe business is more about relationships than simply exchanging money for services or goods. That's why we value open communication, collaboration, transparency, and quality deliverables.
We're always open to new forms of work, but over the years, we have battle-tested the following payment options:
Flat hourly rate — we charge for every hour our developers have spent on the client’s project. Periodically (usually once a month), we issue an invoice for the last billing period. We provide a detailed receipt, so our clients know exactly what they’re paying for.
Retainer fee — similar to the hourly rate structure, but with a fixed amount of hours paid in advance. This allows us to offer a lower price–per–hour while our clients can better plan their budget.
Fixed–price — project specification and price are set in advance.
The fixed-price model simplifies budgeting, but specifications must stay consistent throughout the project. Payments are usually batched and tied to project milestones. Due to the very high risk of outdated specifications, we suggest this agreement only for particular projects.
Fixed–price — it is the least flexible form of agreement where specification and price are set in advance. It makes it very easy to plan a budget, but specifications must stay consistent throughout the project. Payments are usually batched and tied to product milestones. Due to the very high risk of outdated specifications, we suggest this agreement only for particular projects.
We enjoy working in a tight feedback loop, which is why we usually integrate directly with our client’s team. We take part in the same stand–up meetings, execute planning and development together, and are part of the same chat rooms. We keep our clients informed via the same communication channels they are already using internally like email, Slack, Telegram, WhatsApp, or IRC. We want our clients to have constant insight into what we're working on and keep them updated on any progress. Regular video meetings are arranged, typically on a weekly basis.
Every agreement carries some risk; we always strive to mitigate these risks for our clients. We want our collaboration to be seen as an investment, not as a cost,and we include various guarantees and SLAs in our client agreements.
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