Location
PolandRate
$16
/ per hour
Years of experience
8+About
With over eight years of dedicated expertise in Salesforce and CPQ administration, I bring a wealth of knowledge and hands-on experience to drive seamless solutions for businesses. My proficiency spans the entire project lifecycle, from pre-sales consultations to hypercare support, ensuring comprehensive and tailored assistance at every stage. As a skilled administrator and consultant, I am committed to delivering innovative and efficient Salesforce and CPQ solutions that empower organizations to thrive in a dynamic business landscape. Additionally, I am fluent in French and English, with elementary proficiency in Polish, and hold multiple Salesforce certifications, including Advanced Administrator, Platform App Builder, and CPQ Specialist. In my professional journey, I have worked with various companies, including Consulting Solutions, PolSource, Accenture, and HCL Technologies. Currently, I am a Salesforce and CPQ Consultant, where I gather requirements, design and implement Salesforce solutions, assist in pre-sales tasks, and train end-user administrators. My previous roles include Salesforce CPQ Specialist and Administrator at PolSource, Salesforce.com Analyst at Accenture, and Technical Support Engineer at HCL Technologies. My academic background includes a BTS IRIS in Computer Science from Lycée de la cci de Nîmes. Throughout my career, I have consistently demonstrated my ability to provide top-notch support and innovative solutions, driving success for the organizations I work with.Tech Stack
Salesforce Object Query Language, CRM, Sales, SOQLExperience
- Collecting and analyzing business requirements to design and implement customized Salesforce and CPQ solutions that meet client needs.
- Creating and deploying Configure, Price, Quote (CPQ) solutions to streamline and enhance sales processes for clients.
- Providing comprehensive training and support to administrators to ensure they can effectively use and manage Salesforce and CPQ systems.
- Engaging in pre-sales activities, including consultations and presentations, to help secure new business and demonstrate the value of Salesforce and CPQ solutions.
- Managing the migration of large volumes of data and resolving any issues that arise during the process to ensure smooth transitions and data integrity.
- Delivering technical support to Salesforce users, managing support tickets, and ensuring timely resolution of issues in line with Salesforce's quality procedures.
- Overseeing the entire project lifecycle from initial consultations to hypercare support, ensuring comprehensive and seamless service delivery at every stage.
Employment history
Salesforce and CPQ Consultant, Consulting Solutions
September 2019 - Present
- Designing and implementing Salesforce and CPQ solutions
- Assisting and training end-user administrators
- Quick Start projects – One-man jobs for greenfield customers
- Assisting in pre-sales tasks
- Worked with VRP Consulting exclusively from Sept 2019 to Nov 2020 – On a contract since October 2023
- Worked with Polsource/EPAM from Dec 2020 to Sept 2022
- Working with Arketek since Nov 2021
- Working with Digitall Nature since Oct 2022
Salesforce CPQ Specialist and Administrator, PolSource
August 2017 - August 2019
- Designing and implementing CPQ solutions
- Migration of millions of records of data
- Assistance in fixing data migration issues
- Assisting and training end user administrators
Salesforce.com analyst, Accenture
April 2017 - August 2017
- Provide support for the users on the Salesforce solution deployed by Accenture for the customer, while learning this solution and all the bits and pieces, with a few weeks spent in Lausanne, Switzerland at the customer’s headquarters.
- Organising the daily standup calls and making sure the goals were met and sprints closed in time.
- Helping the different Salesforce specialists in their tasks to ensure a smooth development
- Designing PoC to present potential new features to the customer, then submitting them for approval.
- When approved, detailing the whole work needed to implement and deploy the new feature during a next sprint.
- Acting as the link between business and technical teams.
Google domains support, HCL Technologies
November 2016 - March 2017
- Providing Support to Google Domains customers (both English and French speakers) during East Coast Time.
- Quickly learned the Google Domains technology to provide efficient support, based on Google’s high quality requirements
Salesforce.com Technical Support Engineer, HCL Technologies
November 2015 - October 2016
- Providing Salesforce.com Premier & Basic Technical Support English and French over EMEA Hours
- Provide Techincal Support via phone and email to clients and using the internal SalesForce’s ticketing tool.
- Manage and Investigate client’s cases following a day to day planning
- Keeping the Customers updated on the support tickets day after day
- Comunicate with the Higher Technical Support in a way to resolve issue as quickly as possible
- Follow SalesForce’s Quality Procedures to maintain readability and documentation for the SalesForce Community and Partners
- Daily tasks including assisting customers with issues related to CRM Configuration, Data Management, Email & Desktop Integration, Analytics and Feature Activations.
Education history
Lycée de la CCI de Nîmes
2011 - 2014
BTS IRIS, Computer Science and Related Services
Lycée Privé de la CCI de Nîmes
2011 - 2014
BTS IRIS, Computer Science: Networks and Development
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"The agency led the hiring with a dedicated recruitment team. In the end, the client hired two senior technicians, one from Spain and another from Portugal, greatly enriching its engineering team."
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"We consider the developers they recommended exceptionally strong from a technical perspective. I can recommend the services of DevsData to all tech companies in need of exceptional tech talent."
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"It was a pleasure to work with DevsData. They excelled at commitment, communication skills, and time and team management. They were extremely organized and efficient, and they tackled every part of the project (several projects) with the utmost care."
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"DevsData reached out to us, as we've been looking to grow our engineering team in Europe and Poland. Communicating efficiently and professionally, DevsData made a strong impression with their understanding of the recruitment challenges we were facing."
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"I really appreciate their ability to adapt to our preferred ways of working, agility and successful delivery."
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"They have really proved their worth and have shown me that my company’s money is really well spent."
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"I've been working on several IT projects with DevsData for more than five years. There were many software projects they completed for us."
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"From beginning to end, the cooperation was smooth and contact with DevsData representatives was very easy."
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"From beginning to end, my experience with DevsData was only positive."
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"Quality control is rare in this line of business, I think this is the secret sauce of their exceptional quality."
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"This rapid pace and immaculate organization are what stood out to me most about DevsData."
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"We at Flowr Agency are particularly pleased with the outcomes, notably the superior code quality, speed, and communication. It confidently endorses the agency's services to other marketing firms."
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"We felt good about our collaboration. They were good people to work with, full of energy, creative, and proactive."
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"We also recommended DevsData to my business connections as they did a truly fantastic job."
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"For DevsData to find four amazing developers so fast - that cannot be just luck."
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"Our cooperation has been very efficient, and I love it."
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"Tom and his team showed great dedication to us as client and allowed wellbee to launch an Alpha stage of our online therapy product in under 1 month from absolute scratch. I need to congratulate them on the very good UX and UI design and good communication skills of the whole team."
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"Out of all the vendors we work with, DevsData clearly stands out. The quality of developers they deliver is beyond what we've received from any other vendor, and they've been able to send profile recommendations very quickly. I'm happy to be their reference for other companies from Israel and talk about their recruitment abilities and what they delivered for us - we eventually signed over 19 engineers from DevsData. I'm extremely satisfied with this recruitment process."
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Veteran engineers.
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Best back-end engineers I've ever worked with.
“I interviewed about a dozen different firms. DevsData LLC is truly exceptional – their backend developers are some of the best I’ve ever worked with. I’ve worked with a lot of very well-qualified developers, locally in San Francisco, and remotely, so that is not a compliment I offer lightly. I appreciate their depth of knowledge and their ability to get things done quickly.”
Nicholas Johnson
CEO of Orange Charger LLC,
Ex-Tesla Engineer,
Mentor at YCombinator
Tailored recruitment process, trusted market expertise.
“DevsData reached out to us, as we’ve been looking to grow our engineering team in Europe and Poland. Communicating efficiently and professionally, DevsData made a strong impression with their understanding of the recruitment challenges we were facing. They designed a tailored recruitment process for our needs. I was impressed with the technical depth of their approach.”
Karim Butt
Co-Founder & CTO at GlossGenius, Inc.
Outstanding vendor, 21 engineers hired.
“Out of all the vendors we work with, DevsData clearly stands out. The quality of developers they deliver is beyond what we've received from any other vendor, and they've been able to send profile recommendations very quickly. I'm happy to be their reference for other companies from Israel and talk about their recruitment abilities and what they delivered for us.”
Ran Eyal
Senior Manager at
ZIM Integrated
Shipping Services Ltd.
Proactive partner, exceptional results.
“DevsData demonstrated a strong degree of proactivity, taking time to thoroughly understand the problem and business perspective, and continuously suggesting performance and usability enhancements. Their app exceeded my expectations. I've worked with DevsData on numerous projects over the last 3 years and I'm very happy. Being both responsive and honest in communication.”
Jonas Lee
Partner & Executive VP of Verus,
Financial LLC, Investor,
& Serial Entrepreneur
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