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Location

London

Rate

$52  / per hour

Years of experience

11+

About

As a strategic Senior Manager and Business Analyst, I bring a wealth of experience in driving process automation, efficiency, and data-driven solutions for large-scale organizations. With a proven track record of optimizing operations and leading cross-functional teams, I have delivered over $12M in cost savings through automation initiatives and successfully rebuilt 3,000 environments following a major data breach. My expertise spans process transformation, stakeholder management, and system implementation, including leading high-visibility projects for multi-billion-pound companies. I am highly skilled in tools such as UiPath, Power BI, and SQL, with certifications in RPA and data reporting. My collaborative leadership style and ability to align software capabilities with business needs have consistently driven business improvements, reduced operational costs, and enhanced team performance. With a global perspective, having worked across three continents, I am committed to fostering innovation and delivering impactful business solutions.

Tech Stack

Business Analyst (BA), Agile, Jira, Management, MS Excel, Power BI, RPA, Salesforce, Scrum, SQL

Experience

  • Led process automation initiatives that resulted in significant efficiency gains and cost savings.
  • Managed cross-functional teams, both locally and internationally, ensuring seamless collaboration and project success.
  • Implemented new systems and tools, including Power BI and UiPath, to enhance data reporting and process automation.
  • Engaged with internal stakeholders to align project goals with business objectives, improving overall business performance.
  • Delivered over $12M in labor cost savings through strategic automation efforts.
  • Successfully rebuilt 3,000 environments after a data breach, recovering thousands of hours of productivity.
  • Launched and transitioned a new tax software system, impacting over 13,000 companies within 12 months.

Employment history

Principal Business Analyst, Ultimate Kronos Group 2021 - 2023

• Identified, analysed, and optimised business processes to increase efficiency and reduce costs.
• Designed and implemented automated processes using UiPath.
• Led and managed a team of analysts and developers, both locally and remotely.
• Engaged with internal stakeholders to understand needs, provide training on best practices, and promote the use of automation in daily tasks.
• Transitioned the organization from Google Analytics to Power BI.
• Effectively communicated with senior stakeholders to ensure alignment on project goals.
• Fostered a collaborative team environment to drive successful project outcomes.

Senior Manager, Ultimate Kronos Group 2019 - 2021

• Led the design and implementation of automated processes.
• Oversaw cost reduction initiatives to improve financial performance.
• Managed and guided a team of analysts and developers, both locally and
remotely.
• Directed the implementation of new systems to streamline operations.
• Engaged with internal stakeholders to understand needs, provide training.
• Ensured all processes complied with relevant regulations and maintained thorough documentation.

Manager , Ultimate Software 2016-2019

• Led the launch and transition of new systems.
• Managed relationships with internal stakeholders.
• Partnered with development teams to bridge the gap between software capabilities and business needs.
• Identified and implemented process improvements to enhance productivity.
• Provided training and support to team members and stakeholders to
maximise system adoption.

Team Lead, Ultimate Software 2015 - 2016

• Led a team of analysts and developers, overseeing daily operations.
• Coordinated with cross-functional teams to ensure alignment between business requirements and software capabilities.
• Provided mentorship and training to team members, fostering skill development.
• Ensured timely delivery of projects by managing resources and tracking progress against deadlines.

Sr Business Analyst, Ultimate Software 2014 - 2015

• Analyzed business processes to identify areas for improvement.
• Collaborated with stakeholders to gather requirements and translate them into technical specifications.
• Facilitated communication between business units and development teams.
• Developed and maintained documentation for process improvements, system implementations, and data analytics.

Education history

Chapman University 2010 - 2012 Master’s Business Administration: Finance
Cal State Northridge 2007 - 2010 Bachelor's Degree: Double Major, Management & Finance

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