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Location

Poland

Rate

$15  / per hour

Years of experience

8+

About

As a Senior Business Processes Analyst and SAP MM Consultant, I have extensive experience in managing and implementing IT projects across various industries. Currently, I work at SAPport MK, where I handle business process analysis using UML and BPMN, manage SAP implementation projects, and provide third-line support for SAP MM. My role involves process analysis, data migration, configuration, testing, and continuous improvement. Previously, I served as the Data Migration Testing Coordinator at the Ministry of Finance, where I managed testing scenarios for logistics, finance, and HR data migration between ERP systems. My background also includes significant roles at Accenture, where I provided services as a data analyst, BPA, and SAP training manager, and at Novartis/Alcon, where I successfully delivered SAP rollout projects across 16 countries. My career has been marked by a strong focus on training and change management. At Novartis/Alcon, I managed a multinational team of country coordinators, developed training plans, and facilitated Train the Trainer sessions. Additionally, I have worked as a Project Management Officer for the Municipality of Warsaw, where I prepared and maintained project documentation, scheduled meetings, and managed project finances. I have a Master’s degree in Finance and Accounting from Wyższa Szkoła Bankowa we Wrocławiu and a Bachelor’s degree in Social Communication from Wroclaw University. My technical skills include PowerPoint, UML, VBA, SAP MM, Excel, BPMN, HPSM, SCM, and SharePoint, and I am fluent in English and Polish with basic knowledge of German and Russian.

Tech Stack

SAP, BPMN, Jira, Microsoft 365, UML, Visual Basic (VB)

Experience

  • Business Process Analysis: Conducting business process analysis using UML and BPMN to identify areas for improvement and support SAPport MK clients within Polish public administration.
  • SAP Implementation and Support: Managing SAP implementation projects, including integration with external systems, and providing third-line support for SAP MM and other modules.
  • Data Migration Testing: Coordinating data migration testing for logistics, finance, and HR between old and new ERP systems at the Ministry of Finance, running over 400 test scenarios with manual testers.
  • Training and Change Management: Developing and executing comprehensive training plans, facilitating Train the Trainer sessions, and managing communication for SAP rollout projects across 16 countries at Novartis/Alcon.
  • Project Management: Leading and managing various SAP projects, including preparing project documentation, scheduling meetings, staffing, and managing project finances for the Municipality of Warsaw.
  • Support and Development: Providing 3rd line support for over 300 courts and 9000 users in SAP MM and Fixed Assets at the Ministry of Justice, and improving business processes related to inventory and material management.
  • Automation and Continuous Improvement: Developing automated tools and solutions to enhance daily tasks and improve IT environments, ensuring continuous improvement and learning within the SAP MM module.

Employment history

BPA/ SAP MM analyst/ Project Manager, SAPport MK November 2020 – now

• Business Process Analysis using UML and BPMN knowledge for SAPportMK clients within Polish public administration
• SAP analyst for improvement/ enhancement projects
• Project manager for SAP implementation project mainly focused on integration with external systems
• SAP MM consultant
• 3rd line of support
• Process analysis/ Data migration
• Configuration/ Testing
• Testing/ Trainings
• Continuous improvement and learning on MM

Data migration testing coordinator, Ministry of Finance April 2020 – July 2020

• Managed testing Data migration in areas of Logistics, Fixed Assets, Finance and HR between old and new ERP System
• Run over 400 test scenarios with manual testers
• Built a single-source database for test results and automated statistics

Senior data analyst/ Business analyst/ Software engineer, Accenture April 2018 – June 2020

• Prepared, scheduled and run SAP trainings for several recruitment teams responsible for hiring people of Danubia region
• Prepared and negotiated contracts for Prague office of Czech Accenture
• Provided services for Accenture clients as data analyst, BPA, SAP analyst, SAP Training manager

EMEA Training and communication manager, Novartis / Alcon – IRIS Project May 2018 – August 2019

• Successfully delivered 3 waves of SAP rollout project in 16 countries from Training perspective with no delays or major issues
• Managed multinational team of 16 country coordinators on their daily activities to perform the change on-site
• Worked with of-shore team to develop and improve the Training execution tracker based on PowerBI
• Prepared and maintained training plans for all the countries around 3 waves, containing over 150 classroom trainings, 300 online trainings and self-trainings with training materials
• Prepared and facilitated Train the Trainer sessions in all countries of EMEA on-site
• Designed and built the database for all Project teams to maintain all user’s data such as Org design, positions, system roles, system accesses, positions, trainings. This shortened the Training Plans and Training Needs Analysis documents creation from 2 days to 2 hours. Helped also to simply generate documents necessary for security team to grant system accesses
• Created automated communication being sent to all the users with upcoming changes in their daily work routine with information on training plans, dates and rooms.
• *Providing services as Accenture employee

Pre-implementation business and process analyst, State Treasury Management/ Municipal bus company January 2018 – May 2018

• Analyzed business processes around organization and created graphic using BPMN
• Developed new processes matrix ready to be delivered together with SAP solutions using UML and ITIL
• Prepared feasibility study together with cost and time estimations
• Prepared Terms Of Reference for future provider
• Researched the market and support the client with selecting the right contractor

Project Management Officer, Municipality of Warsaw April 2017 – December 2017

• Prepared and maintained all the Support and Development phase SAP project’s documentation
• Scheduled and facilitated Steering Comities meetings
• Responsible for staffing developers, consultants and analysts
• Responsible for managing of project finances

SAP MM Consultant (Support + Development), Ministry of Justice March 2016 – April 2017

• Performed 3rd line of support for over 300 courts and over 9000 users around the country in SAP MM and Fixed Assets areas using HPSM (service manager software)
• Business needs analysis and processes improvement in areas of inventory and material management
• Creating new solutions from scratch (analysis/ design/ development/ testing/ implementation)
• Prepared training materials and performed trainings on using MM module and inventory management for 11 supreme courts around Poland

Air Traffic Controller, Polish Air Navigation Services Agency January 2015 – December 2015

• Air Traffic Controller on duty for Zielona Gora and Lodz Tower Control

Education history

Wyższa Szkoła Bankowa we Wrocławiu 2016 - 2018 Master’s degree in Finance and Accounting, Wyższa Szkoła Bankowa we Wrocławiu
Wroclaw University 2012- 2016 Bachelor’s degree in Social Communication, Wroclaw University
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