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Location

Poland

Rate

$50  / per hour

Years of experience

10+

About

The resume outlines the career of an individual who has built a robust expertise in intelligent automation, robotics, and software engineering, culminating in the current role as a Senior Manager and Intelligent Automation Practice Head at Sykes Digital Services. He is instrumental in developing and implementing solutions across a variety of domains including RPA (Robotic Process Automation), IOCR (Intelligent Optical Character Recognition), Chatbots, and Machine Learning. With a Master of Science in Automatics and Robotics from AGH University of Science and Technology in Kraków, the technical foundation is solid, underpinning roles in solution architecture, practice development, and line management from 2018 to the present. Prior to the current position, the individual held progressively responsible roles at Symphony Ventures, where he began as a Consultant focusing on RPA development and gradually advanced to a Senior Consultant and Manager. During these roles, he spearheaded the development of RPA testing and implementation standards, and served as a Technical Architect, particularly skilled in tools such as Blue Prism and UiPath. The early career as a Software Engineer at Nokia Networks and an R&D Engineer at the Department of Telecommunications AGH University involved developing real-time telecommunication systems and computer vision systems for automatic object detection, respectively, showcasing a strong blend of practical engineering and leadership skills across diverse technological spectrums.

Tech Stack

Robotic Process Automation (RPA), C, C++, Java, Jenkins, Linux, Machine Learning, MATLAB, Node.js, OpenCV, Python

Experience

  • Practice Leadership and Development: As the Intelligent Automation Practice Head at Sykes Digital Services, the individual is responsible for leading and expanding the practice, focusing on strategic development and adoption of new technologies within the domain of automation.
  • Solution Architecture: They serve as a Solution Architect, designing and implementing complex solutions involving Robotic Process Automation (RPA), Intelligent Optical Character Recognition (IOCR), and Chatbots.
  • Project Implementation Lead: The individual leads project implementations, ensuring that automation projects are executed efficiently from conception through to delivery. This includes setting technical and testing standards for RPA implementations.
  • Team Management: Responsible for middle-level line management, overseeing teams involved in the development and implementation of automation solutions, ensuring team alignment with project goals and company standards.
  • Innovation in Machine Learning and Chatbots: Drives the integration and practical application of machine learning algorithms and chatbot technologies into business processes to enhance operational efficiency and customer interaction.

Employment history

Senior Manager, Sykes Digital Services (former Symphony Ventures) September 2019 – present

– Oversaw the development and implementation of RPA, IOCR, chatbots, and machine learning solutions, ensuring the practice met the company’s strategic objectives.
– Guided the creation and enhancement of intelligent automation solutions, ensuring they aligned with client needs and industry standards.
– Managed and mentored middle-level managers, fostering a collaborative and productive work environment.
– Acted as the primary architect for automation solutions, leading the technical implementation and ensuring successful project delivery.

Manager, Symphony Ventures January 2018 - June 2019

– Directed the development and implementation of IOCR and chatbots solutions, ensuring the practice’s growth and alignment with market trends.
– Designed and architected RPA, IOCR, and chatbot solutions, ensuring technical excellence and meeting client requirements.
– Developed and refined the implementation practices for intelligent automation solutions, enhancing overall efficiency and effectiveness.

Senior Consultant, Symphony Ventures January 2017 - December 2017

– Designed and implemented RPA solutions using Blue Prism and UiPath, ensuring adherence to best practices and client specifications.
– Created and standardized testing procedures for RPA solutions, ensuring quality and reliability.
– Established and maintained standards for RPA implementation, enhancing consistency and success rates.
– Acted as the primary technical architect for Blue Prism solutions, leading design and implementation efforts.

Consultant, Symphony Ventures October 2015 - December 2016

– Developed and led RPA projects, ensuring successful delivery and high-quality outcomes.
– Conducted use case assessments, estimations, pre-sales activities, and solutioning for RPA projects, providing expert advice and strategic insights.
– Planned and managed RPA projects, ensuring timely delivery and alignment with client objectives.
– Designed RPA solutions, ensuring they met client needs and were technically sound.

Software Engineer, Nokia Networks March 2014 - September 2015

– Developed real-time telecommunication systems using C/C++, ensuring system reliability and performance.
– Implemented continuous integration processes using Jenkins, enhancing development efficiency and code quality.
– Utilized Linux and shell scripting to streamline development processes and automate tasks.
– Worked closely with cross-functional teams to deliver high-quality telecommunication solutions.

R&D Engineer, Department of Telecommunications AGH University October 2012 - May 2015

– Developed computer vision systems for automatic object detection and identification, utilizing C/C++, machine learning, Matlab, and OpenCV.
– Integrated machine learning algorithms into computer vision systems, enhancing detection and identification capabilities.
– Conducted research to advance the field of computer vision and contribute to academic publications.

Education history

AGH University of Science and Technology, Kraków 2010 – 2015 Master of Science. Faculty: Automatics and Robotics at EAIiIB Department

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