Agile Business Analyst Resume Sample

• Building a new version of the workflow application for process optimisation with the goal of adapting it to the needs of existing and new customers and making it more intuitive and functional to the point where it can be used by people without programming knowledge.
• Building and managing the roadmap, planning work of teams, seeking new solutions and managing the backlog.
• Collaborating with international clients, development team, UX, sales and CEO to implement a product that meets the highest market standards.
• Ensuring that the application meets the latest standards for building decision engines based on scoring models, Machine Learning and AI.
• Monitoring and analysing the results of the development to continuously improve the application and increase its efficiency.
• Delivering projects based on customer needs, technical knowledge, positive team spirit, ensuring customer satisfaction and revenue growth for the business

• Leading a team of analysts and developers responsible for migration of core banking systems and products to Cloud
• Cooperation with international customers to provide the best possible Cloud solution addressing their business needs
• Apps: Vault, Mambu, nCino, Jira,

• Building, leading and mentoring a team of extraordinary workflow developers and business analysts
• E2E delivery of 30+ products including definition of product vision & strategy, roadmap creation, requirement gathering, product development & QA
• Leading projects in Agile methodology: task prioritization & backlog management, facilitating agile ceremonies (retrospectives, reviews, backlog refinement sessions etc.)
• Delivered products: online processes for opening of current & saving accounts, debit & credit cards, retail loans & other selfservice processes for retail, business, noble and private customer segments
• Verification of system dependencies, management and monitoring of software development risks
• Working cross-functionally with Business, IT, UX, UI, Marketing, Compliance, AML, external vendors to create most tailored solution
• Active participation in project reviews with key stakeholders
• Data-driven product optimization (e.g. customer retention strategy)

• Product design and development:
– Remote account opening with facial recognition (key product in Covid era)
– other products: travel, house and car insurance
• Process documentation, creation of use cases and test scenarios, UAT, QA
• Post-release maintenance and product improvements
• Apps: Ferryt Workflow, Redmine, Enterprise Architect, Trello, Miro, Zeplin

• Main IT Business Analyst responsible for merging Liberty and AXA online car insurance calculators
• Business analysis & collecting requirements from internal stakeholders via interviews, workshops & use cases to ensure successful product implementation
• One AXA Project – implementation of changes in processes and web applications due to integration of AXA with Liberty Insurance and mBank
• Process documentation, and creation of test scenarios

• Creating new versions of web and mobile car/ home/ travel insurance calculators
• Pursuing a deep understanding of user needs to deliver the most optimal solutions
• Customer traffic monitoring, customization of application based on end user experience
• A/B analysis – assessment of change impact on application usability
• Negotiation of project scope with Business, IT, Marketing & Compliance
• Test framework: preparation of test scenarios, UAT coordination
• Creation of project documentation
• Responsible for technical aspects of cooperation with internal and external partners, cooperation with interactive agencies

• Business analyst responsible for collection of system requirements and implementation of workflow processes
• Participation in quality assurance process via test scenario preparation, acceptance testing and verification of system changes compatibility with reported requirements
• Analysis of problems reported by application users during system exploitation
• Responsible for user workshops & preparation of training materials

• Development & administration of workflow & risk management system used for granting credit products for retail customers
• Active involvement in strategic initiatives focused on solution design, coding, and testing
• Effective coding of new software features and implementation of new products based on specification of requirements
• Adjusting systems and processes to ensure compliance with legal regulations
• Cooperation with external software supplier (Comarch S.A.)
• Technical support for bank advisors and Help Desk employees, system trainings for bank employees