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Location

UK

Rate

$24  / per hour

Years of experience

9+

About

As a dynamic and results-driven Sales Engineer with 6 years of experience, I specialize in bridging the gap between people and technology, helping businesses grow through innovative solutions. My background spans diverse industries where I've consistently delivered client satisfaction, increasing revenue by crafting tailored sales strategies and providing technical expertise. I excel at leading presentations and guiding clients through technical processes, from identifying their needs to implementing comprehensive solutions, particularly in SaaS and job management systems. My role as a Sales Engineer has seen me surpass sales targets, spearhead regional expansion, and elevate customer satisfaction and retention. With experience across multiple sectors, including healthcare, facilities management, and fire safety, I bring a consultative and solution-focused approach to each project. My work in technical sales has consistently led to increased revenue and operational efficiency, such as growing sales by 35% in my current role and reducing response times in emergency situations by 1 minute in a previous role with London Fire Brigade. I'm now eager to apply my skills to a forward-thinking company where I can drive growth and contribute to continued success.

Tech Stack

Sales, CRM

Experience

  • Conduct face-to-face and remote B2B technical presentations, showcasing job management systems and CAFM technology to clients, driving sales and customer confidence.
  • Consistently surpass company-set OTE, increasing revenue in regions by up to 35%, while leading strategic sales initiatives that expand market reach.
  • Manage and maintain relationships with clients, offering tailored solutions, identifying project needs, and ensuring end-to-end technical guidance from initial inquiry to project completion.
  • Spearhead solution-based sales strategies by demonstrating SaaS products to clients, increasing product adoption and improving operational efficiency.
  • Design bespoke solutions that address complex customer issues, providing clear, user-friendly resolutions that improve client operations and satisfaction.
  • Lead and coach sales teams, helping them implement effective sales strategies and streamline operations, resulting in higher performance and sales growth.
  • Analyze client infrastructure to identify pain points, successfully upselling additional services and products, and driving consistent revenue growth across multiple sectors.

Employment history

Sales Engineer, Repifix Limited July 2021 - Present
  • Source new clients and demonstrate how the Job Management System improves operational efficiency.
  • Conduct B2B technical presentations to Estate Agents and Building Managers, both remotely and in person.
  • Analyze customer inquiries and guide them through the technical aspects of solutions from start to finish.
  • Surpass monthly OTE by employing great organization skills and product knowledge, boosting sales.
  • Lead a hybrid team to implement solution-based sales strategies, increasing South East revenue by 35%.
Sales Engineer, Kybrook Limited October 2018 - June 2021
  • Organized client meetings and product demonstrations for M&E services to Building Developers and Managers.
  • Demonstrated CAFM technology, showing clients how to manage their portfolios efficiently.
  • Increased customer retention by 30% and improved issue resolution by 20% through tailored solutions.
  • Contributed to sales strategies that drove market growth in the EMEA region.
System Implementation Lead, EMIS Web June 2017 - October 2018
  • Collaborated with stakeholders to implement EMIS Web, a clinical system for viewing healthcare records.
  • Provided technical support and ensured smooth data migration for NHS Medical Trusts.
  • Increased prescription purchases by 22% by enhancing the patient journey and system efficiency.
  • Upsold additional reporting features and cross-sold data migration automation services.
Transformation Lead, AT-Tech April 2016 - June 2017
  • Led the transition to a paperless system for international private healthcare institutes.
  • Implemented a mobile application, Dr. IQ, to enable remote consultations and real-time appointments.
  • Reduced patient treatment time from 5-7 days to 2-3 days, cutting labor costs by 35%.
  • Increased prescription dispensing by 50% through the transformation to digital systems.
Automation Test Lead, London Fire Brigade November 2015 - April 2016
  • Refined technical processes to improve emergency response times and integrate community safety systems.
  • Implemented a POMS system for requesting smoke alarms, increasing installations by 30% per month.
  • Reduced emergency response times from 5 minutes to 4 minutes through automation improvements.
  • Provided technical reports and collaborated with teams to enhance emergency training systems.
Fire Fighter, London Fire Brigade February 2012 - November 2015
  • Responded to emergency incidents, including fires, road accidents, and floods, with strong contingency planning.
  • Trained in rescuing people and animals from burning buildings and other life-threatening situations.
  • Conducted public demonstrations on the importance of fire safety and smoke alarm systems.
  • Provided calm leadership and support during high-stress, life-threatening situations.
Maintenance Technician (Self-Employed) March 2009 - July 2016
  • Diagnosed and resolved complex issues, providing simple solutions for clients.
  • Upsold smart systems and home automation solutions, achieving 100% customer satisfaction.
  • Won all tenders due to technical knowledge, personality, and client trust, leading to repeat business.
  • Developed bespoke solutions that reduced monthly utility bills for clients and increased system reliability.

Education history

De Montfort University BA Hons. Accounting and Finance
Newham College of Further Education Business Studies BTEC International Diploma
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