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Program Manager – Resume Sample in PDF

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Location

Poland

Rate

$20 / per hour

Years of experience

14+

About

As a seasoned Project Manager and Scrum Master, I bring over 13 years of experience in leading and managing projects across various sectors, including finance, retail, banking, multimedia, and e-commerce. My expertise extends to international environments, where I have successfully managed programs and projects in 50 different countries, ensuring seamless software development, hardware refresh, data migration, and infrastructure change management. With a strong foundation in Scrum, PRINCE2, and SAFe methodologies, I have guided teams through complex projects, leveraging tools like Jira, Confluence, Azure DevOps, and MS Project to enhance productivity and deliver exceptional results. In addition to my extensive project management experience, I hold a diverse educational background with degrees in Public Administration and English Philology. I am proficient in both Polish (native) and English (C1), and I have earned several professional certifications, including Professional Scrum Master II, SAFe 6 Scrum Master, ITIL Intermediate, and PRINCE2 Practitioner. My career has been marked by a commitment to continuous improvement and a passion for leading teams to success in remote and freelance settings. I am adept at navigating the complexities of software and infrastructure development, ensuring projects are delivered on time and within budget, and fostering strong client relationships through active upselling and contract negotiations.

Tech Stack

Project Management, AWS and Cloud, Azure, Azure DevOps, Confluence, GCP, Jira, Scrum

Experience

Managing programs and projects across multiple countries, ensuring seamless execution of software development, hardware refresh, data migration, and complete infrastructure changes.
Leading diverse teams, including scrum teams (up to 10 members), software teams (up to 30 members), line management (up to 40 members), and hardware teams (up to 300 members), with a focus on remote team coordination.
Handling customer relationships, including active upselling, contract management, and negotiating maintenance contracts to enhance client satisfaction and retention.
Implementing and leveraging methodologies such as Scrum (13 years), PRINCE2 (13 years), KANBAN (8 years), SAFe (3 years), and ITIL (7 years) to optimize project workflows and ensure successful project outcomes.
Utilizing a wide array of project management and collaboration tools, including Jira, Confluence, Azure DevOps, Redmine, MS Project, Smartsheet, and others to streamline processes and enhance team productivity.
Successfully managing large-scale, multi-country projects, demonstrating the ability to navigate different cultural and regulatory environments to deliver projects valued between $100,000 and $40,000,000.
Leading projects across various sectors such as finance, retail, banking, medicine, multimedia, e-commerce, AI, cloud, ML, VR, and security, showcasing versatility and expertise in handling sector-specific challenges and requirements.

Employment history

Project Manager / Scrum Master / Program Manager / Product Owner, Remote, Freelance, EMEA/APAC/NA/LATAM January 2020 - Present

• Field: software development, hardware refresh, data migration, hosting e-commerce and hardware maintenance (3rd line support)
• Team management (remote only): scrum (up to 10), software (up to 30), line (up to 40), hardware (up to 300)
• Managing programs and projects in 50 different countries. Scrum Master for 3 teams
• Active upselling
• Software development and delivery project management (internal/external), full multi-country hardware refresh, client zones, complete infrastructure change management, machine learning and AI projects, virtual reality projects
• Projects value $ 100.000 – $ 40.000.000
• Tools: Azure DevOps, Confluence, Jira, Redmine, MS project, G-suite, Microsoft Environment, Smartsheet, Lucid, Trello, Asana

Project Manager / Scrum Master, Blue Services January 2019 - January 2020

• Field: Software development
• Team management (incl. remote): scrum (up to 10), software (up to 30)
• Managing projects and contract management, customer relationship management
• Active upselling + negotiating maintenance contracts.
• Software development and delivery project management
• Projects value PLN 300,000 – PLN 2,000,000
• Tools: Youtrack, Microsoft Environment, Jira, Confluence

Project Manager / Head of PMO & HD, Asseco Data Systems May 2016 - January 2019

• Field: Software development / People management
• Team management (incl. remote): scrum (up to 10), software (up to 30), line manager (up to 30)
• Managing projects and contract management, customer relationship management
• Active upselling + negotiating maintenance contracts
• Software delivery project management (internal/external), full multi-country hardware refresh, client zones, complete infrastructure change management
• Projects value PLN 300,000 – PLN 30,000,000
• Tools: Microsoft Environment, Jira, Confluence, Power BI

Project Manager, Pomorski Urząd Wojewódzki March 2010 - May 2016

• Field: Software development / People management
• Team management: software (up to 20), line manager (up to 20), project team (up to 50)
• Managing government projects, software implementation (ERP – 4.000 users),
• Software delivery project management (internal/external), SLA monitoring
• Projects value PLN 400,000 to PLN 20,000,000.
• Tools: Microsoft Environment, Jira, Confluence

Education history

Ateneum University 2023 English philology

University of Gdańsk 2019 Public Administration Master degree

University of Gdańsk 2009 Public Administration Bachelor degree

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“80+ clients have experienced exceptional results from our IT recruitment and software development services.”

Tom Potanski Founding Partner, DevsData

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