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Location

Poland

Rate

$27  / per hour

Years of experience

10+

About

In my professional journey, I have taken on some of the most challenging and high-stakes roles in IT management and leadership. I thrive in environments where others might hesitate, taking on responsibilities like building an entire IT department from scratch for a global logistics company, or standardizing software development processes for a team of 350 people from over 23 countries. My approach is characterized by adaptability and a deep understanding of various methodologies such as Waterfall, Agile, and ITIL, which I blend to suit the unique demands of each project. I lead with strategic thinking and cross-functional team leadership, ensuring that even the most daunting tasks are completed successfully. Starting my career in technical roles, such as network and database administration, I developed a strong technical foundation that continues to inform my leadership style. This background allows me to engage deeply with my teams, understanding their challenges and helping them navigate complex projects more effectively. My experience spans various industries and roles, from serving as a Senior Agile Project Manager at Endava, where I led large-scale IT transformation projects, to holding senior leadership positions in organizations like Euroflorist, Roche, and British Council. My ability to manage diverse teams across multiple regions, coupled with my certification in SAFe Release Train Engineering and Agile coaching, positions me as a versatile and effective leader capable of driving significant organizational transformations.

Tech Stack

Project Management, Agile, ITIL, Scrum

Experience

  • Successfully built an entire IT department from scratch for a global logistics company, including hiring over 95 team members, designing and implementing processes within support, service desk, and application development.
  • Led IT transformation projects, such as rebuilding IT support and delivery functions for a global company, insourcing nearly 100 FTEs globally, and creating new procedures and ways of working for newly hired teams.
  • Standardized software development processes for a bank in Saudi Arabia, managing a team of 350 people from over 23 countries, and integrating various methodologies tailored to the project's needs.
  • Served as an Agile Champion and SAFe Release Train Engineer, spreading knowledge about Agile methodologies across organizations and consulting on their implementation in specific scenarios.
  • Managed complex, high-stakes projects for international clients, such as the global rollout of ServiceNow at Roche, and the SharePoint cloud migration project at the British Council, affecting hundreds of sites and users worldwide.
  • Led diverse, cross-cultural teams, particularly in large-scale projects like transitioning contact centers across Europe to a single location, managing cultural differences, and ensuring effective collaboration across regions.
  • Held full responsibility for development budgets and resource management, such as managing the global R&D Software Development Department at Euroflorist, overseeing teams, and ensuring alignment with business objectives.

Employment history

Senior Agile Project Manager, Endava September 2022 - Present
  • Led IT transformation by rebuilding IT support and delivery functions in-house.
  • Managed recruitment, onboarding, and knowledge transfer for nearly 100 FTEs globally.
  • Created new procedures and ways of working for hired teams.
  • Acted as Agile Champion, promoting Agile methodologies across the company.
  • Served as Cultural Ally, helping colleagues understand cultural differences.
  • Provided career coaching and facilitated development plans.
  • Conducted internal trainings on risk management, Agile methods, and organizational best practices.
Senior Program Manager, HARMAN International May 2022 - August 2022
  • Managed a program within the automotive area.
  • Coordinated with cross-functional teams to ensure successful project execution.
  • Oversaw timelines and resource allocation for key deliverables.
  • Monitored project progress and addressed any issues promptly.
Head of Software Engineering, Euroflorist June 2019 - April 2022
  • Managed global R&D Software Development Department with 25+ team members.
  • Designed and implemented processes within software development.
  • Reorganized the relationship between business and IT.
  • Oversaw development and personal growth plans for team members.
  • Managed the development budget and served as Warsaw Office Manager.
Technical Project Portfolio Manager, Roche April 2018 - June 2019
  • Led global implementation of ServiceNow, focusing on Application Integration.
  • Developed and delivered a KPI tool for IT process monitoring.
  • Managed European teams for Single Sign-On project targeting LATAM countries.
  • Collaborated with cross-regional teams to ensure seamless project execution.
Senior Technical Project Portfolio Manager, British Council March 2017 - February 2018
  • Managed SharePoint cloud migration for global collaboration sites.
  • Led worldwide rollout of virtual meeting room equipment and software.
  • Overseen CRM system relaunch project for all British Council affiliates globally.
  • Liaised with dependent projects to ensure smooth integration and execution.
Senior IT / Transition Project Manager, Amway Europe March 2015 - March 2017
  • Led the rollout of Customer Care Center across Europe and Russia.
  • Managed transition of 12 contact centers to Cracow SSC.
  • Directed a team of 30+ business consultants across seven workstreams.
  • Reported directly to Amway Germany and Amway Global structures.
IT Transformation Manager, it Works S.A. June 2014 - March 2015
  • Managed strategic business transformation in software development.
  • Led a team of .NET programmers and ITIL analysts on flagship ITSM product.
  • Worked closely with top management and the Board on project direction.
  • Designed and implemented PMO and service project procedures.
Interim CIO, Polskie Centrum Kadrowo-Płacowe February 2014 - June 2014
  • Managed Software Development and IT Operations departments.
  • Oversaw team management, development plans, and recruitment.
  • Led product development strategy and project management.
  • Designed and implemented internal IT strategy and customer-facing tasks.
Senior SAP Project Portfolio Manager, SID Group Sp. z o.o. December 2012 - December 2013
  • Managed IT systems re-platforming for Unilever across multiple countries.
  • Led SAP BW on HANA implementation for CEDC.
  • Supervised SAP CRM implementation using RDS package for TME.
  • Delivered SAP support and maintenance for Eurocash, managing 12 consultants.
CEO, COBA Solutions Sp. z o.o. April 2003 - September 2012
  • Led overall company management and sales processes.
  • Managed software development, implementation, and service projects.
  • Drove business growth with a 109% income increase from 2009-2010.
  • Secured company awards for innovation and modern technologies.
SAP Project Manager, SAP Poland April 2007 - May 2009
  • Participated in SAP implementation projects across the EMEA region.
  • Consulted on SAP Best Practices in project and program management.
  • Provided technical sales support and conducted product presentations.
  • Prepared demo versions for SAP CRM in service and sales areas.
Consultant / Programmer, Unisys July 2000 - April 2003
  • Worked as a consultant and systems architect on key customer projects.
  • Developed solutions for various industries and sectors.
  • Collaborated on technical designs and software architecture.
  • Contributed to project success through technical expertise and consultation.
Database Administrator, Computer Service Matrix January 2000 - May 2000
  • Specialized in MS SQL Server and Sybase database administration.
  • Managed operating systems including Novell, NT, and FreeBSD.
  • Contributed to software development for internet tracking systems.
  • Ensured database performance and reliability for key clients.
Network Administrator, Computer Service Support February 1999 - December 1999
  • Serviced DELL, Compaq, IBM, and Acer servers in Technical Support Division.
  • Managed a network of 120+ workstations in Novell, NT, and Linux environments.
  • Implemented CRM systems in service areas across Poland.
  • Promoted from service technician to network administrator within 11 months.

Education history

University of Lodz 2002 - 2004 Master of Science, Information Science
College of Information Science in Lodz 1997 - 2001 Engineer, Information Science
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