Back to list

IT Support Engineer Resume Sample

➣ Hire now

Location

Ukraine

Rate

$39 / per hour

Years of experience

20+

About

I graduated from Kharkov Higher Military Aviation College of Radio Electronics in 1986, specializing in Automated Control Systems. Recently, I enhanced my skills in networking, Linux, and cybersecurity through courses at the Cisco Networking Academy from 2018 to 2020. My professional journey began in the aviation sector, where I maintained computer equipment and communications systems. I transitioned into the telecommunications and IT industry, holding various roles including Engineer, Project Manager, and Chief Project Engineer at companies like UkrNet, Ukrinformzviazok, and Informzviazok-Ukraine LLC. My responsibilities ranged from designing and developing telecommunication networks to planning and managing IT projects. Currently, I serve as a Senior IT Support Engineer at Neotechlab LLC in Kiev, where I handle the maintenance of proprietary software, conduct audits of customer computer and network infrastructures, and oversee the installation of software and network devices. My previous role at MARCEL S.A. in Poland involved similar responsibilities, including functional and manual testing of new software versions, and creating technical documentation. I have extensive experience with Linux and Windows operating systems, telecommunication networks, and cloud technologies, holding several certifications in these areas. My soft skills include persistence, adaptability, teamwork, and a strong work ethic, which have been instrumental in my ability to work effectively in various environments, both on-site and remotely.

Tech Stack

IT Support, AWS and Cloud, Azure, Cisco, Linux, Network, Windows

Experience

Overseeing the Laboratory Information System (LIS) - This involves managing specialized software crucial for medical laboratory operations in both current and past positions.
Evaluating customer infrastructure - Conducting comprehensive assessments and preparing detailed reports, diagrams, and specifications to demonstrate thorough technical proficiency.
Installing software, computer systems, and network devices - Demonstrating practical expertise in configuring and deploying essential IT infrastructure.
Monitoring and managing servers and workstations remotely - Ensuring seamless operation and prompt issue resolution for IT systems from a remote location.
Developing and maintaining telecommunication and computer networks - Demonstrating extensive experience in establishing and sustaining essential network infrastructure.
Leading IT project execution - Displaying strong skills in overseeing and ensuring the timely and within-budget completion of projects.
Offering technical support for technology equipment - Providing expert guidance and assistance to enhance customer satisfaction and optimize technology usage.

Employment history

Senior IT support engineer, Neotechlab LLC August 2020 - Present

IT support engineer, MARCEL S.A January 2019 - April 2020

• Maintenance of proprietary software (LIS – Laboratory Information System);
• Audit of the customer’s computer and network infrastructure with the preparation of reporting descriptions, diagrams and specifications;
• Creation of preliminary design of a new project;
• Installation of software, computer systems, network devices;
• Remote monitoring and administration of servers, workstations at customers;
• Administration of web pages, e-mail accounts, hosting and domain;
• Functional and manual testing of new software versions, preparation of test cases, bug reports, testing protocols;
• Translation and creation of software manuals, technical documentation, instructions, guides;
• Work in the Service desk system.

Chief Project Engineer, Informzviazok-Ukraine LLC January 2017 - January 2019

• Design, development, construction and maintenance of telecommunication and computer networks.
• Planning, organizing and monitoring the implementation of IT projects.

Consultant, PacketLight Networks January 2014 – January 2018

• Consulting and support customers on the use of technological equipment CWDM / DWDM / OTN.

Project Manager, Ukrinformzviazok January 2010 – January 2014

• Design, development, construction and maintenance of telecommunication and computer networks.
• Planning, organizing and monitoring the implementation of IT projects.

Project Manager, Bankcomzviazok January 2006 - January 2010

• Planning, organizing and monitoring the implementation of IT projects.

Engineer / Head of Network Development, UkrNet April 2002 - January 2006

• Construction and maintenance of telecommunication and computer networks, electrical equipment;
• Control, development of telecommunication and computer networks

Engineer, Aviation units May 1986 - April 2002

• Maintenance of computer equipment, communications, electrical equipment.

Education history

Kharkov Higher Military Aviation College of Radio Electronics September 1982 - June 1986 Engineer, Automated Control Systems

Cisco Networking Academy January 2018 - May 2020 Network; Linux; Cybersecurity

Download profile as PDF ➣ Hire now

“80+ clients have experienced exceptional results from our IT recruitment and software development services.”

Tom Potanski Founding Partner, DevsData

Similar blind CVs/resumes

Ukraine

Senior Android Developer Resume Sample

Senior Android Developer with expertise in Kotlin, app architecture, and complex backend integration.

Android

AWS and Cloud

C++

Git

Java

Jenkins

Kotlin

Mobile

Rate $15 / per hour

Ukraine

GCP DevOps Engineer Resume Sample

I have immersed myself in the realm of development, administration, virtualization, and cloud technologies

DevOps

Ansible

AWS and Cloud

Azure

Cloud

Docker

GCP

Go Lang

Jenkins

Kubernetes

MySQL

PostgreSQL

Python

Terraform

VMware

Rate $15 / per hour

Ukraine

Ukrainian Developer Resume Sample

Experienced backend developer specializing in microservices, blockchain data, and serverless architectures..

Backend

Amazon S3

AWS and Cloud

Azure

Blockchain and Web3

Docker

GraphQL

JavaScript

Kafka

Kubernetes

MongoDB

NestJS

Node

PostgreSQL

Redis

TypeScript

Rate $30 / per hour

Poland

CEO Resume Sample

A CEO over 15 years of leadership experience.

ERP

Asana

AWS and Cloud

CRM

Microsoft Azure

MS Office

Oracle

Salesforce Object Query Language

SAP

Slack

Rate $25 / per hour

Poland

Rest API Developer Resume Sample

Full-stack developer with experience in building REST APIs, React front-ends, and integrating cloud services.

REST APIs

API

AWS and Cloud

CSS

Express.js

Firebase

GraphQL

HTML

JavaScript

MongoDB

NestJS

PostgreSQL

React

REST

Rate $17 / per hour

UK

C Level Resume Sample

Experienced CTO with 20+ years in AI, data science, and tech leadership, driving innovation, growth, and sustainability.

Management

AWS and Cloud

Azure

C#

C++

CSS

ElasticSearch

Git

GitHub

HTML

Java

JavaScript

Jenkins

MongoDB

PHP

Project Management

Project Planning

Python

SQL

Rate $60 / per hour

Ukraine

3D Designer Resume Sample

Experienced 3D Artist skilled in modeling, rendering, and cinematic production for gaming projects.

Unity3D

Design

Designer

Rate $15 / per hour

Ukraine

Customer Support Specialist Resume Sample

Customer service leader skilled in team management, CRM setup, and driving customer satisfaction.

Customer Service

Confluence

CRM

Lead

Project Planning

Support

Rate $12 / per hour

Ukraine

Partnership Manager Resume Sample

Experienced Affiliate Manager skilled in building and optimizing affiliate programs across industries.

Manager

Marketing

Project Management

Python

Rate $23 / per hour