Amazon Ads Specialist Resume Sample

• Identified new business opportunities and enhanced campaign performance.
• Developed campaign strategies and audience targeting recommendations.
• Evaluated KPIs and optimized campaigns using a data-driven approach.
• Collaborated with cross-functional teams to ensure seamless campaign execution.

• Managed and optimized marketing campaigns for large customers.
• Developed and proposed strategies to drive growth both on and off Amazon.
• Mentored and trained new team members on Amazon DSP and best practices.
• Analyzed campaign performance and provided actionable insights for improvement.

• Provided first-line support for vendors on Amazon’s global eCommerce platforms.
• Diagnosed and resolved technical, operational, and system issues to remove barriers for vendors.
• Educated vendors on processes, tools, and standards to ensure smooth operations.
• Assisted in improving vendor experience through proactive problem-solving.

• Conducted marketing research to identify new opportunities.
• Translated content from English and Spanish into Italian.
• Delivered first-class customer service to WRC P1 customers.
• Created and maintained articles for the Knowledge Base to assist customers.

• Provided exceptional customer service in a well-known touristic restaurant.
• Handled all restaurant duties, ensuring smooth daily operations.
• Assisted with inventory management and stock replenishment.
• Supported team members in high-traffic periods

• Resolved technical queries related to telephone and broadband services.
• Supported customers with modem setups, Wi-Fi boosters, and internet connections.
• Replaced faulty equipment and tested broadband lines for quality assurance.
• Provided internal support to other departments, including customer service and billing.

• Advised employees on the effective use of IT to meet business objectives.
• Supported Windows XP, 7, and Ms Office environments, ensuring smooth IT operations.
• Managed internet connections, print services, and SAP access control.
• Provided remote support using Real VNC and managed SAP password resets.

• Provided technical support to Siemens employees, resolving IT issues remotely.
• Supported Windows OS, Microsoft Office, and Blackberry devices.
• Managed network installations, virtual machines, and domain password resets.
• Authored knowledge base articles and assisted in improving helpdesk processes.

• Responded to customer inquiries and provided technical support for BlackBerry devices.
• Created and maintained customer records, ensuring accurate data management.
• Used internal knowledge base to find solutions to customer issues.
• Built strong relationships with customers, ensuring high satisfaction levels.

• Managed staff selection, training, and monitoring for the bar team.
• Oversaw bar inventory, orders, and customer service.
• Assisted the manager with daily operations and problem-solving.
• Ensured high levels of customer satisfaction through effective team leadership.

• Provided customer service, including information on promotions and services.
• Handled item exchanges, refunds, and customer complaints.
• Assisted with maintaining a clean and organized shopping environment.
• Supported the front-end team during peak hours, ensuring a smooth checkout process.

• Conducted meticulous research for an academic project, meeting tight deadlines.
• Organized and managed research materials, ensuring accuracy and relevance.
• Collaborated with team members to address diverse research needs.
• Contributed to the successful completion of the project within the designated timeline.