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Location

Poland

Rate

$14  / per hour

Years of experience

12+

About

With over 12 years of experience in client interaction, I have consistently found solutions to even the toughest cases. My career began at Liberty Poland S.A. as a Regional Sales Coordinator, where I managed and developed the sales network, built customer relationships, conducted product training, and performed market analysis. Moving to DS Smith as a Sales Representative, I focused on acquiring new customers, leading trade negotiations, and preparing commercial offers and promotional materials. At CHEP, my roles evolved from Sales Manager to Retail & Asset Management Team Leader, and now as the Retail & Asset Management Field Manager for Poland & Baltics, I have been instrumental in objective setting, performance management, talent management, and strategic project implementation. My responsibilities also include developing distributor potential, supporting teams through feedback and coaching, and building long-term strategies to increase cost efficiency. Throughout my career, I have obtained several certifications, including Microsoft Certified: Data Analyst Associate with Power BI and Conceptual Selling Miller Heiman, which have enhanced my ability to manage complex projects and teams effectively. My educational background includes a Master's degree in Logistics from Szkoła Główna Gospodarstwa Wiejskiego w Warszawie and a Bachelor's degree in Management and Marketing from the Technical University of Lodz. Proficient in multiple languages, including Polish (native), English (professional working), and elementary knowledge of Ukrainian, Russian, and Spanish, I am well-equipped to handle diverse and dynamic work environments.

Tech Stack

Management, Sales

Experience

  • Setting objectives and managing performance for the Retail & Asset Management team in Poland and the Baltics.
  • Managing the talent process, including recruitment, coaching, training, and development of team members.
  • Implementing and leading assigned strategic Asset Management projects to drive business goals.
  • Developing existing distributors' potential and increasing their satisfaction in line with the commercial policy.
  • Identifying and contacting prospects, negotiating with FMCG customers, and closing sales deals to meet budget targets.
  • Analyzing the market, monitoring competition activities, and contributing strategic ideas to drive better training content, incentives, and marketing initiatives.
  • Leading, coaching, and supporting team members, ensuring their activities align with strategic goals and improving overall team performance.

Employment history

Retail & Asset Management Field Manager, CHEP March 2022 - Present
  • Setting objectives and performance management for Retail & Asset Management in Poland & Baltics.
  • Managing talent processes, including recruitment, coaching, training, and development.
  • Providing proactive support to the team through feedback and coaching.
  • Developing distributor potential in line with commercial policy and increasing satisfaction.
  • Implementing and leading assigned strategic Asset Management projects.
Retail & Asset Management Team Leader, CHEP October 2019 - March 2022
  • Coordinating a Retail & Asset Management field team.
  • Developing distributor potential and increasing satisfaction in line with commercial policy.
  • Leading, coaching, and supporting the team.
  • Implementing and leading assigned strategic projects.
  • Building long-term strategies to increase cost efficiency.
Raben Group Leader (Poland & Baltics), CHEP March 2017 - October 2019
  • Implementing a new pallet type in Poland & Baltic countries.
  • Contributing strategic ideas for training content, incentives, and marketing initiatives.
  • Preparing offers and agreements for new and existing customers.
  • Managing projects within the organization and with customers.
  • Cooperating with other departments in Poland and teams across the European CHEP network.
Sales Manager, CHEP March 2015 - March 2017
  • Identifying and contacting prospects, negotiating with FMCG customers, and closing sales.
  • Introducing and advocating CHEP technology and services.
  • Managing activities to meet budget targets.
  • Evaluating customer needs and building service offers accordingly.
  • Cooperating with other departments to finalize service offers meeting customer requirements.
Sales Representative, DS Smith February 2013 - March 2015
  • Acquiring new customers and maintaining positive relationships with existing ones.
  • Conducting market research for sales development.
  • Leading trade negotiations and preparing commercial offers.
  • Preparing product presentations and promotional materials.
  • Collaborating with other departments to implement sales plans.
Regional Sales Coordinator, Liberty Poland S.A. June 2011 - December 2012
  • Managing and developing the sales network.
  • Building and maintaining positive customer relationships.
  • Conducting product training for customers.
  • Analyzing the market and monitoring competitor activities.
  • Preparing sales analyses and reports.
Deputy Manager, HD Punkt June 2010 - June 2011
  • Managing subordinate staff.
  • Coordinating activities in an authorized dealer satellite “N” television.
  • Providing professional customer service.
  • Realizing sales plans.
  • Supervising proper processes and document workflow.

Education history

Warsaw University of Life Sciences 2016 - 2018 Master's Degree in Logistics
Technical University of Lodz 2010 - 2011 Post-graduate MBA in Innovative Technologies
Technical University of Lodz 2006 - 2009 Bachelor's Degree in Management and Marketing
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