E-commerce Specialist Resume Sample

Location

Poland

Rate

$20 / per hour

Years of experience

15+

About

I am a data-driven and self-motivated IT specialist with a strong foundation in marketing, backed by 12 years of experience managing various digital projects. My expertise includes building a successful global B2B e-commerce platform and working with agile methodologies for six years, closely collaborating with business partners and technical specialists. As a Certified Product Owner, I currently serve as a Digital Product Manager at Hempel Paints Poland, where I strategically plan the growth and development of customer-facing solutions, manage global e-commerce platforms, and maintain strong relationships with both internal and external users. My technical skills include proficiency in Azure DevOps, JIRA, SCRUM, Google Analytics, and Microsoft Dynamics 365. Throughout my career, I have consistently taken on roles that involve product ownership, from discovering new product opportunities to managing feature requests and maintaining product backlogs. My experience spans from acting as an E-commerce Specialist at Hempel Paints to managing digital advertising campaigns and online shops at DLF Sp. z o.o. I have also successfully created and developed e-commerce sites from scratch, managed brand portfolios, and improved user experience aspects for various web projects. My education in Management and Marketing, with a specialization in Marketing from the University of Gdansk, has provided me with a strong foundation to excel in these roles.

Tech Stack

E-commerce, Azure DevOps, Google Analytics, Jira, Microsoft Dynamics, Scrum, SQL

Experience

Acting as the applications owner for customer-facing solutions, planning their strategic growth and development.
Creating and maintaining global e-commerce solutions, leading to the growth of online sales.
Managing product backlogs, gathering and prioritizing business and technical requirements, and applying Agile methods for disciplined and transparent project management.
Maintaining close relationships with internal and external users, managing stakeholder expectations, and ensuring all parties understand the business benefits.
Working closely with engineers, designers, UX specialists, and other stakeholders to discover new product opportunities and design end-to-end use cases.
Planning, coordinating, and optimizing internet advertising campaigns, email marketing, and social media campaigns. Managing online shops and improving user experience across websites.
Conducting training sessions for internal and external users globally, supporting digital customer interfaces, and improving user experience designs.

Employment history

Digital Product Manager, Hempel Paints Poland September 2020 – Present

Acting as an applications owner of customer-facing solutions by strategically planning their growth and development.
Building and managing the team backlog, gathering business and technical requirements, and prioritizing features.
Creating transparency with stakeholders and development teams.
Creating and maintaining global e-commerce solutions and growing online sales.
Maintaining close relationships with internal and external users.
Managing stakeholders and their expectations.
Ensuring all involved parties understand the business benefits and work with the product end in mind.

E-commerce Specialist, Hempel Paints Poland February 2016 – September 2020

Acted as a product owner and discovered new product opportunities.
Analyzed and managed new features requests, designed end-to-end use cases.
Created and maintained global e-commerce solutions.
Collaborated with engineers, designers, and UX specialists.
Presented progress and results to stakeholders.
Managed the product backlog.
Performed training for internal and external users globally.
Supported Digital Customer Interface users (both internal and external).
Applied Agile methods and processes to promote a disciplined and transparent project management process.
Conducted market research.

Digital Specialist, DLF March 2015 – March 2016

Planned, coordinated, analyzed, and optimized diverse internet advertising campaigns for multiple brands.
Scheduled, coordinated, and developed email marketing and social media marketing campaigns.
Collaborated with SEO companies and implemented best practices and solutions to websites.
Liaised between all parties involved in the day-to-day management of the e-commerce field, including IT, sales, customer service, marketing, administration, and main distributors.
Consulted, tested, and improved the user experience aspects for new and existing websites.
Managed several online shops.

E-Commerce Project Manager, Ergonauta.pl December 2008 – April 2015

Created and developed an e-commerce site from scratch.
Created and developed a product portfolio.
Managed various aspects of the brand, including market analysis, forecasting, stock management, and tracking performance and market trends.
Collaborated with graphic designers and software engineers.
Implemented website content and improved search engine optimization.
Planned, coordinated, analyzed, and managed digital advertising campaigns.
Compiled product information and provided up-to-date content using both CMS modules and HTML.

Project Development Coordinator, Mypolacy.de November 2007 – November 2008

Developed and launched a new version of the web portal in collaboration with graphic designers and software engineers.
Designed and planned new website elements and functions, improved user experience design.
Planned, coordinated, and analyzed implementations and tests for new web solutions.
Prepared and managed advertising campaigns, both digital and press.

Education history

University of Gdansk 2003-2008 Master's Degree in Management and Marketing

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E-commerce Specialist Resume Sample

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