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Location

Poland

Rate

$17  / per hour

Years of experience

10+

About

As a seasoned Product Designer with a strong background in user experience (UX) and interface design (UI), I have spent over a decade helping companies transform their business goals into tangible digital products. With a specialization in product lifecycle management, agile methodologies, and cross-functional team leadership, I have led design projects for top organizations like LiveChat, Buffer, home.pl, and BlackBerry. My expertise spans across product design, user research, wireframing, and prototyping, with a focus on delivering solutions that are both aesthetically pleasing and functionally effective. I am proficient in tools such as Figma, Sketch, and Framer, and have applied my skills to increase conversion rates, reduce bounce rates, and optimize user experiences. Currently, I serve as Product Manager at LiveChat, where I drive platform monetization initiatives and oversee the design and development of the marketplace, billing, and payment solutions. Throughout my career, I have successfully delivered large-scale projects, including a $2M ARR growth in LiveChat Marketplace and a 5x increase in mobile conversion rates at home.pl. I have also contributed to international teams, such as at BlackBerry, where I led product design for enterprise solutions across multiple platforms. My passion lies in solving complex user problems through design and creating meaningful digital experiences that align with business objectives.

Tech Stack

Designer, Figma, Product Manager, Project Management, Sketch, UI/UX, UX

Experience

  • Led platform monetization initiatives at LiveChat, growing the marketplace to $2M ARR and implementing billing for platform API usage.
  • Designed and implemented UX/UI solutions for LiveChat’s Marketplace and Developer Console, driving customer engagement and app installations.
  • Redesigned Buffer’s key content hubs to align with brand identity, improving user experience and becoming the leading trial referrer through top-performing CTA.
  • Increased mobile conversion rates by 5x at home.pl through user-centered design and optimization of product experiences.
  • Managed design processes across multiple platforms at BlackBerry, leading product design for the Windows platform and contributing to iOS.
  • Led cross-functional teams in delivering user-centered design solutions, collaborating with developers and stakeholders to align business and design goals.
  • Took ownership of product design at intive, from initial concept through to final implementation, mentoring design students and managing client relationships.

Employment history

Product Manager, Platform Monetization, LiveChat January 2021 - Present
  • Led a team to grow the LiveChat Marketplace to $2M ARR by driving strategic initiatives.
  • Implemented billing for platform API usage, generating $300k ARR.
  • Collaborated with customers, developers, and partners to enhance product features and customer engagement.
  • Facilitated workshops and designed solutions to increase app installations to 380 per day.
Senior Product Designer, LiveChat August 2019 - Present
  • Designed UX/UI solutions for the Marketplace and Developer Console, driving global product engagement.
  • Explored data-driven design concepts to enhance user experiences for developers and organizations.
  • Collaborated with cross-functional teams to oversee the end-to-end design process.
  • Created wireframes, prototypes, and high-fidelity designs for LiveChat’s platform.
Senior Product Designer (Freelance), Buffer November 2019
  • Redesigned Buffer’s key content hubs, improving visual appeal and aligning with the brand identity.
  • Enhanced user experience, resulting in increased product signups and subscriber growth.
  • Created the top-performing CTA, becoming Buffer’s leading trial referrer.
  • Delivered a high-quality redesign under tight deadlines, ensuring client satisfaction.
Senior UX Designer, home.pl November 2015 - July 2019
  • Shipped large, impactful products and took ownership of core product experiences.
  • Increased mobile conversion rates by 5x through user-centered design solutions.
  • Reduced registration form drop-off from 62% to 4% by optimizing the user journey.
  • Lowered homepage bounce rate by 40% by implementing design improvements.
Senior UX Designer, BlackBerry February 2013 - October 2015
  • Led product design for the Windows platform and contributed to the iOS Calendar at BlackBerry Work.
  • Managed design processes across three continents, ensuring smooth collaboration with international teams.
  • Fostered professional relationships with design teams in Sunnyvale, CA, and participated in knowledge sharing.
  • Collaborated with interdisciplinary teams to ensure consistency across digital platforms.
Principal Designer, DIGE July 2011 - December 2012
  • Led user interface and web design initiatives for client projects and internal development.
  • Acted as the preferred front-end developer, ensuring seamless integration of design and functionality.
  • Collaborated with cross-functional teams to deliver innovative, responsive web applications.
  • Drove creative design solutions for a wide range of digital products, including apps and games.
Web Designer + Front-end Developer, DIGE July 2008 - July 2011
  • Designed websites, social media, and email marketing campaigns for a variety of clients.
  • Expanded into mobile app and game design for iOS, contributing to an engaging user experience.
  • Collaborated closely with the web development team to ensure seamless design-to-code transitions.
  • Created compelling user experiences across web and mobile platforms, contributing to business growth.

Education history

West Pomeranian University of Technology 2003 - 2009 Bachelor of Computer Science
University of Szczecin 2008 - 2009 Faculty of Management and Economics of Services
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