Data Entry Specialist Resume Sample

• Accurately entered, updated, and maintained various types of data into company databases or information systems, ensuring data integrity and
completeness for the markets of Greece, Finland, Denmark, Sweden, Norway, Germany, Austria and Switzerland.
• Conducted regular audits and quality checks on entered data to identify and resolve discrepancies, ensuring consistency and accuracy across databases.
• Collaborated with other teams, other departments within ESSC and European Affiliates to gather necessary information or resolve data-related issues, fostering effective communication and teamwork.
• Maintained confidentiality and security of sensitive information while adhering to data entry protocols and company policies

• Responded promptly and professionally to customer inquiries via phone, email, and live chat, ensuring high-quality assistance and resolving issues in a timely manner.
• Provided comprehensive information, troubleshooting guidance, and support to customers and vendors, effectively addressing concerns and queries.
• Managed a high volume of incoming customer calls, maintaining a friendly and helpful demeanor while adhering to company policies and procedures.
• Documented customer interactions and feedback in the company’s CRM system, ensuring accurate records and facilitating follow-up procedures as needed.
• Collaborated with teams from different departments to escalate complex issues, in order to achieve resolution and customer satisfaction.

• Coordinated inbound and outbound shipments, managing logistics, negotiating contracts with carriers, and ensuring cost-effective transportation solutions.
• Maintained accurate inventory records, monitored stock levels, and collaborated with suppliers to ensure timely replenishment while minimizing excess inventory.
• Collaborated with multiple departments to streamline processes, optimize supply chain efficiency, and reduce costs while adhering to quality standards.
• Managed documentation and paperwork related to logistics, including invoices, purchase orders, and shipping documents, ensuring compliance with regulations and internal policies.

• Assisting in the planning and execution of gaming events and tournaments, ensuring smooth operations, and providing on-site support to participants and attendees.
• Providing technical support to customers by troubleshooting and resolving hardware and software issues related to gaming stations and equipment.
• Collecting and analyzing customer feedback to identify common issues and areas for improvement, and collaborating with management to implement enhancements to the customer experience.