Location
PolandRate
$24
/ per hour
Years of experience
10+About
As a seasoned Business Analyst with over a decade of experience, I am dedicated to enhancing operational efficiency and delivering robust business solutions. I have a strong background in application and production system support, business systems analysis, and process improvement. My expertise extends to testing, implementation, deployment, and requirements gathering, bolstered by skills in project management, data mining, analytics, and data visualization. My technical proficiency encompasses various operating systems, visualization tools, programming languages, and notations. I hold an IIBA-CCBA certification, reflecting my commitment to professional excellence. In my recent role as a Senior Business Systems Analyst at Petrosoft LLC, I successfully led multiple projects involving the elicitation of requirements, documentation, and the certification process for loyalty programs and integration solutions. My tenure at Propellers Studio involved documenting business processes and delivering an MVP for an in-house product development framework. At ATAN, I provided strategic advice and managed loyalty systems, significantly improving operational efficiency. My earlier roles at Philip Morris and Wrigley focused on systems support and user training, laying a strong foundation for my career in business analysis. I hold a Master's degree in Computer Science from Samara State Technical University, which has equipped me with the analytical and technical skills necessary for this field.Tech Stack
Business Analyst (BA), Data Analysis, MS Office, Project Management, SQLExperience
- Gathered and documented requirements for various projects, including AI assistants, self-checkout POS systems, and integration solutions for Shell Canada and Shell USA at Petrosoft LLC.
- Managed requirements life cycle for over 30 end-to-end features in Petrosoft products, improving user experience and meeting customer needs.
- Conducted market research, participated in UAT, and elicited requirements for new technologies and in-house product development at Propellers Studio.
- Integrated, tested, and implemented business solutions such as prepaid scratch card processing systems and loyalty information systems at ATAN.
- Created manuals and organized training sessions for end users, ensuring successful adoption of new business processes and technologies at both ATAN and Philip Morris.
- Designed and maintained report systems, saving significant time for gas station managers, and created presentations for sales and marketing teams at Philip Morris.
- Provided comprehensive support for server hardware, software, and user applications, ensuring network and data security, and managing end-user access at Wrigley and Infotrans.
Employment history
Senior Business Systems Analyst, Petrosoft LLC
February 2019 – Present
- Elicited requirements, participated in corpus gathering, analyzed customer feedback statistics for Artificial Intelligent Assistant.
- Researched the market, elicited requirements and participated in UAT for self-checkout POS for convenience store.
- Elicited requirements, provided documentation package and participated in certification process for Petrosoft Loyalty Host to Verifone Point of Sale.
- Elicited requirements, provided documentation package and participated in certification process for Petrosoft Loyalty Host certification to Gilbarco Passport Point of Sale.
- Conferred with clients to identify and document requirements for 3 integration solutions to Shell Canada and Shell USA, leading to solution implementation that met customers’ business needs.
- Isolated gaps, elicited requirements, presented solutions, and managed requirements life cycle for more than 30 End-to-End features in Petrosoft products ecosystem, improving user experience and meeting customer business needs.
Business Analyst, Propellers Studio
September 2018 – February 2019
- Documented existing business processes.
- Described requirements on existing business flows for in-house product development framework.
- Provided expertise for new technologies for in-house product development framework.
- Managed existing product development framework.
- Created manuals and mentored end users.
- Elicited requirements and delivered MVP for in-house product development framework.
Business Systems Analyst, ATAN
September 2008 – February 2018
- Provided advice on information systems strategy, management, and service delivery for gas stations with convenience stores.
- Participated in presenting proposals to management on loyalty solutions.
- Integrated, tested, and implemented prepaid scratch cards processing system and loyalty information system business solution.
- Partnered with technical resources, vendors, and management to support and enhance implemented business solutions.
- Created manuals, presentations, and organized trainings on revised business processes for end users.
- Designed, implemented, and maintained the report system for gas stations, saving 5 hrs/week for every gas station manager.
Information Systems Analyst, Philip Morris Sales & Marketing (PMI)
March 2004 – September 2007
- Consulted sales and marketing customers by leveraging available software solutions.
- Created and reviewed systems documentation and manuals for end users, trained new salesforce employees.
- Designed new and reviewed existing reports, made presentations for sales and marketing customers.
Systems Administrator, Wrigley
September 2001 – March 2004
- Supported server hardware and software and user applications.
- Maintained network and server backups.
- Managed end-user access to network resources.
- Responded to help desk tickets, emails, and phone calls.
- Trained new salesforce users.
Junior Systems Administrator, Infotrans
September 2000 – September 2001
- Provided support for server hardware and software.
- Maintained network and data security.
- Consulted and trained customers.
- Designed and supported the first company website.
Education history
Samara State Technical University
1995 - 2000
Masters Degree in Computer Science
“80+ clients have experienced exceptional results from our IT recruitment and software development services.”
DevsData LLC Reviews 5.0
Rated 5.0
37 reviews
Powered by
5.0
"The agency led the hiring with a dedicated recruitment team. In the end, the client hired two senior technicians, one from Spain and another from Portugal, greatly enriching its engineering team."
Verified Review
5.0
"We consider the developers they recommended exceptionally strong from a technical perspective. I can recommend the services of DevsData to all tech companies in need of exceptional tech talent."
Verified Review
5.0
"It was a pleasure to work with DevsData. They excelled at commitment, communication skills, and time and team management. They were extremely organized and efficient, and they tackled every part of the project (several projects) with the utmost care."
Verified Review
5.0
"DevsData reached out to us, as we've been looking to grow our engineering team in Europe and Poland. Communicating efficiently and professionally, DevsData made a strong impression with their understanding of the recruitment challenges we were facing."
Verified Review
5.0
"I really appreciate their ability to adapt to our preferred ways of working, agility and successful delivery."
Verified Review
5.0
"They have really proved their worth and have shown me that my company’s money is really well spent."
Verified Review
5.0
"I've been working on several IT projects with DevsData for more than five years. There were many software projects they completed for us."
Verified Review
5.0
"From beginning to end, the cooperation was smooth and contact with DevsData representatives was very easy."
Verified Review
5.0
"From beginning to end, my experience with DevsData was only positive."
Verified Review
5.0
"Quality control is rare in this line of business, I think this is the secret sauce of their exceptional quality."
Verified Review
5.0
"This rapid pace and immaculate organization are what stood out to me most about DevsData."
Verified Review
5.0
"We at Flowr Agency are particularly pleased with the outcomes, notably the superior code quality, speed, and communication. It confidently endorses the agency's services to other marketing firms."
Verified Review
5.0
"We felt good about our collaboration. They were good people to work with, full of energy, creative, and proactive."
Verified Review
5.0
"We also recommended DevsData to my business connections as they did a truly fantastic job."
Verified Review
5.0
"For DevsData to find four amazing developers so fast - that cannot be just luck."
Verified Review
5.0
"Our cooperation has been very efficient, and I love it."
Verified Review
5.0
"Tom and his team showed great dedication to us as client and allowed wellbee to launch an Alpha stage of our online therapy product in under 1 month from absolute scratch. I need to congratulate them on the very good UX and UI design and good communication skills of the whole team."
Verified Review
5.0
"Out of all the vendors we work with, DevsData clearly stands out. The quality of developers they deliver is beyond what we've received from any other vendor, and they've been able to send profile recommendations very quickly. I'm happy to be their reference for other companies from Israel and talk about their recruitment abilities and what they delivered for us - we eventually signed over 19 engineers from DevsData. I'm extremely satisfied with this recruitment process."
Verified Review
Powered by
Similar blind CVs/resumes
Poland
Sample COO Resume
A COO with over 20 years of experience in banking.
ERP
CRM
Google Analytics
Jira
Marketing
MS SQL
Oracle
Power BI
Project Management
ServiceNow
Workday
Rate
$20
/
per hour
Poland
CEO Resume Sample
A CEO over 15 years of leadership experience.
ERP
Asana
AWS and Cloud
CRM
Microsoft Azure
MS Office
Oracle
Salesforce Object Query Language
SAP
Slack
Rate
$25
/
per hour
Poland
Board Member Resume Sample
A highly experienced executive with over 20 years of leadership.
MS Office
Asana
ERP
Finance
Jira
Microsoft Excel
Oracle
Project Management
SAP
Workday
Rate
$25
/
per hour
USA
Chief of Staff Resume Sample
A highly strategic and visionary operations executive.
ERP
Confluence
CRM
Jira
Operations
Power BI
Project Management
ServiceNow
Slack
Tableau
Rate
$125
/
per hour
Romania
Administrative Resume Sample
A highly motivated professional with four years of experience.
MS Office
CSS
Facebook Pixel
Figma
Google Ads
Google Analytics
Google Workspace
HTML
Marketing
SEO
Shopify
Sketch
Social Media Content Creation
WordPress
Rate
$9
/
per hour
Poland
Product Designer Resume Sample
Experienced Product Designer skilled in UX/UI, platform monetization, and leading cross-functional teams.
Designer
Figma
Product Manager
Project Management
Sketch
UI/UX
UX
Rate
$17
/
per hour
Poland
Swagger Developer Resume Sample
Senior Java Software Developer skilled in backend architecture, database management, and team mentoring.
Swagger
Angular
Bash
Docker
Git
Hibernate
Java
JavaScript
Kafka
Kubernetes
Microservices
MySQL
Oracle
PL/SQL
Python
Spring Framework
Rate
$25
/
per hour
Poland
Work From Home Resume Sample
Senior .NET Developer with expertise in backend architecture, business analysis, and system integration.
.NET
Angular
ASP.NET
C#
Microservices
MS SQL
TypeScript
Rate
$15
/
per hour
Poland
Diversity And Inclusion Specialist Resume Sample
Certified DEI consultant with 15+ years of experience, specializing in creating sustainable DEI strategies.
Project Management
Rate
$15
/
per hour
Email copied
And many other regional partners across Latin and North America, as well as Central and Eastern Europe. Let's talk.
Premium Software Development Services
For clients who expect excellence.
Consulting and tech recruitment.
Consulting and tech recruitment.
Veteran engineers.
Hire in less than 10 days.
Premium IT recruitment & development services.
For clients who expect excellence.
Consulting and tech recruitment.
Veteran engineers.
Hire in less than 10 days.
Explore
DevsData LLC in the news
Send us CV form
I agree and accept that DevsData LLC will improve the user experience by collecting, analyzing, and cataloging information about the internet addresses my devices have connected to, as well as details about my devices’ specifications and software versions, and by making automated decisions (not involving sensitive data). This agreement remains in effect for the legally binding period or until either party withdraws. Withdrawal will result in the removal of the user’s data. For further details, please see our privacy policy.
We use cookies to provide the best experience for you.
More about cookie policy
Book a call with our team
For software development projects, minimum engagement is $15,000.
Prefer email?
Best back-end engineers I've ever worked with.
“I interviewed about a dozen different firms. DevsData LLC is truly exceptional – their backend developers are some of the best I’ve ever worked with. I’ve worked with a lot of very well-qualified developers, locally in San Francisco, and remotely, so that is not a compliment I offer lightly. I appreciate their depth of knowledge and their ability to get things done quickly.”
Nicholas Johnson
CEO of Orange Charger LLC,
Ex-Tesla Engineer,
Mentor at YCombinator
Tailored recruitment process, trusted market expertise.
“DevsData reached out to us, as we’ve been looking to grow our engineering team in Europe and Poland. Communicating efficiently and professionally, DevsData made a strong impression with their understanding of the recruitment challenges we were facing. They designed a tailored recruitment process for our needs. I was impressed with the technical depth of their approach.”
Karim Butt
Co-Founder & CTO at GlossGenius, Inc.
Outstanding vendor, 21 engineers hired.
“Out of all the vendors we work with, DevsData clearly stands out. The quality of developers they deliver is beyond what we've received from any other vendor, and they've been able to send profile recommendations very quickly. I'm happy to be their reference for other companies from Israel and talk about their recruitment abilities and what they delivered for us.”
Ran Eyal
Senior Manager at
ZIM Integrated
Shipping Services Ltd.
Proactive partner, exceptional results.
“DevsData demonstrated a strong degree of proactivity, taking time to thoroughly understand the problem and business perspective, and continuously suggesting performance and usability enhancements. Their app exceeded my expectations. I've worked with DevsData on numerous projects over the last 3 years and I'm very happy. Being both responsive and honest in communication.”
Jonas Lee
Partner & Executive VP of Verus,
Financial LLC, Investor,
& Serial Entrepreneur
Acknowledgments
