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Location

Poland

Rate

$20  / per hour

Years of experience

12+

About

With over 10 years of experience as an IT Business Analyst and Product Owner (CSPO certified), I have honed my skills in the fintech, financial services, and healthcare sectors. Throughout my career, I have successfully led various projects, assuming roles such as test manager, project manager, and product owner. My strengths lie in my analytical and technical abilities, complemented by my collaborative nature and innovative problem-solving approach. My educational background includes studies in economy and administration, Norwegian language and culture, and banking and financial innovations, giving me a solid foundation to excel in diverse IT environments. Currently, I am a Senior IT Analyst at Circle K Europe, where I manage IT projects related to the fuel and EV sector. My responsibilities include performing scope and requirements analysis, creating user stories, and developing API solutions for initiatives like EV charging. Prior to this, I worked at Roche, eService, and Mastercard, where I facilitated workshops, collected and documented requirements, and created technical documentation. I have also been involved in significant projects such as the BioSample Portal at Roche and API Idempotency at Mastercard, consistently delivering high-quality results. My linguistic proficiency in Polish, English, Norwegian, and German further enhances my ability to work in international settings.

Tech Stack

Business Analyst (BA), Agile, Data Analysis, Product Owner, Project Management, Scrum

Experience

  • Conducting workshops with end-users to understand their needs, creating requirements, application mockups, and technical documentation at Roche.
  • Working with developers, testers, and business representatives to deliver new features and system enhancements, ensuring smooth implementation and compliance with standards at eService.
  • Supporting the end-to-end product lifecycle, including client workshops, creating technical documentation, and providing support for customers at Mastercard.
  • Performing scope and requirements analysis, modeling and documenting requirements, and working with scrum teams to create user stories and specifications at Circle K Europe.
  • Implementing key regulatory projects such as EMIR 2.0 reporting, EU Benchmarks Regulation, and MiFID II at Credit Suisse, ensuring all requirements are well defined and documented.
  • Preparing technical documentation, test cases, and coordinating testing phases for various projects, including SWIFT connectivity and SORBNET 2 at BNP Paribas and Nordea Bank Polska.
  • Developing API solutions for projects like the BioSample Portal at Roche and API Idempotency at Mastercard, ensuring alignment with project goals and user requirements.

Employment history

Senior IT Analyst, Circle K Europe July 2022 - Present
  • Performed scope and requirements analysis for IT projects related to the fuel and EV sector.
  • Worked closely with business stakeholders to model and document requirements.
  • Created user stories, use cases, and requirements specifications using UML and BPMN diagrams.
  • Developed API solutions for initiatives like EV charging.
Senior IT Analyst, Roche June 2021 - Present
  • Facilitated workshops with end-users to understand their needs and translate them into requirements.
  • Created application mockups and technical documentation.
  • Collected user feedback and created user stories to improve application functionalities.
Senior IT Analyst, eService September 2021 - June 2022
  • Delivered new features for authorization, clearing, and reporting systems.
  • Contacted card schemes and business representatives to collect and analyze system requirements.
  • Created, updated, and provided opinions on system and functional documentation.
  • Worked closely with developers, testers, and users until new features were implemented in production.
Senior IT Analyst, Mastercard November 2019 - August 2021
  • Supported the end-to-end product lifecycle, including client workshops and creating technical documentation.
  • Collected and documented detailed business requirements and created written technical documentation.
  • Prepared system analysis and translated them into use cases, activity diagrams, and interface specifications.
IT Business Analyst, IPF Digital July 2018 - October 2019
  • Delivered change requests through each stage of the project lifecycle, providing specialist input as required.
  • Organized and led requirements definition workshops in collaboration with colleagues in other countries and functions.
  • Mapped proposals of changing business processes and systems through analysis of organization, process, and systems.
  • Provided support for business and customer care after launching new products and services to production.
IT Business Analyst and Change Consultant, Credit Suisse February 2017 - June 2018
  • Implemented key regulatory projects such as EMIR 2.0 reporting, EU Benchmarks Regulation, and MiFID II.
  • Worked with stakeholders to ensure requirements were well defined, prioritized, and documented in BRD.
  • Organized and led business workshops to clarify requirements and solutions.
  • Tracked, monitored, and ensured completion of all MiFID II activities before and after go-live.
IT Business Analyst, Roche May 2016 - January 2017
  • Developed new features and functionalities for business applications.
  • Analyzed business processes and requirements, identifying potential areas for improvement.
  • Gathered, reviewed, and created business requirements in the form of user stories.
  • Created related documentation such as BRD and FRD.
IT Business Analyst, BNP Paribas Securities Services August 2014 - May 2016
  • Prepared and delivered connectivity projects (migration from SWIFT MT to MX) with external partners.
  • Analyzed migration scope, prepared requirements, and performed necessary tests.
  • Worked on process automation implementation from NSTP to STP flow.
  • Handled IST, UAT, and NRT testing phases, reported, and followed up on bugs and issues.
Securities Analyst, Citi Bank International Plc. May 2012 - July 2014
  • Verified and matched broker and client instructions, sending SWIFT instructions to custody banks to ensure settlement.
  • Performed NET Settlements for FX Contracts (CLS and non-CLS settlements).
  • Analyzed processes and worked with the team to minimize operational and delivery risk.
  • Monitored fails, resolved cash breaks between custody and fund accounting systems.
  • Coordinated new projects related to FX processing, Trade Confirmation, and Settlement.
Specialist, Nordea Bank Polska September 2007 - May 2012
  • Settled outgoing and incoming payments (MT103, cheque payments) and worked in payments investigations.
  • Handled cash management transactions (MT101, MT940, MT941, MT950, direct debit transactions, SWEEPING, TOPPING, and more).
  • Responsible for invoices received from third parties for NON-STP payments and payments with ‘OUR’ charge.
  • Reported Nostro’s position and prepared currency forecasts for treasury dealers.
  • Confirmed bank-to-bank transactions with other banks and settled treasury payments (MT200, MT202, MT210).
  • Participated in projects, change requests, system upgrades, and process automation initiatives.

Education history

WSB Gdansk 2005 - 2010 Banking and financial innovations
NTNU 2006 - 2006 Intensive summer course of norwegian language and culture
Narvik University College 2006 - 2007 ERASMUS Scholarship in Norway, fields of study: “Economy and administration”
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