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Location

Poland

Rate

$15  / per hour

Years of experience

5+

About

As an Avaloq Consultant with a strong background in SQL, PL/SQL, and Linux, I have extensive experience in supporting, analyzing, and developing financial technology solutions. I am fluent in Polish and proficient in English, holding certifications such as Avaloq Certified Customization Professional and Oracle PL/SQL. Currently, I work at HSBC as an Avaloq Support Specialist, where I monitor and manage output module processes, create SQL-based reports, and coordinate with other teams and business units to ensure smooth operations. Previously, I worked at Luxoft, where I was involved in incident management, report generation, and end-to-end process coordination, utilizing my skills in SQL and functional support. My career includes roles at Accenture as an Avaloq Business & Technology Delivery Consultant, where I fixed production defects, implemented change requests, and supported client developers. I also worked at Orbium, where I designed and implemented interfaces, resolved defects, and provided technical support during SIT and UAT. My early career involved roles at Red Ocean sp. z o.o. as a junior developer and at Skanska as an accountant, where I supported internal accounting system development and conducted business analysis. I hold degrees in Finance and Accounting from SGH Warsaw School of Economics and Philosophy from The John Paul II Catholic University of Lublin.

Tech Stack

Avaloq Script, Git, Jira, Linux, Scrum, SQL

Experience

  • Providing active support for Avaloq systems, monitoring mailing-related issues, and managing incidents end-to-end as part of AMSL2 Functional Support at HSBC and Luxoft.
  • Analyzing, estimating, and implementing change requests raised by clients, ensuring efficient adaptation to new requirements at Accenture and Orbium.
  • Fixing production defects in various modules such as Payments and Output, and implementing change requests in close cooperation with business stakeholders at Accenture and Orbium.
  • Creating SQL-based monitoring reports, designing and implementing interfaces and reports for market data transactions, and developing key regulatory reports at HSBC, Luxoft, and Orbium.
  • Developing test cases, conducting end-to-end solution testing, and providing support during System Integration Testing (SIT) and User Acceptance Testing (UAT) across multiple roles. Analyzing and mapping business processes to Avaloq core, optimizing procedures, and supporting the technical and functional alignment with business requirements at Accenture and Orbium.
  • Providing technical support for client developers, coordinating with other teams, and supporting the entire ticket lifecycle to ensure seamless operations and project delivery at Accenture and Orbium.

Employment history

Avaloq Support Specialist, HSBC July 2023 - Present
  • Actively supporting the output module by monitoring mailing-related problems and reacting to them accordingly.
  • Coordinating end-of-day (EOD), end-of-quarter (EOQ), and end-of-year (EOY) processes related to the output module.
  • Creating various SQL-based output monitoring reports for the bank.
  • Managing the incident process end-to-end in a timely manner as part of AMSL2 Functional Support.
  • Coordinating with other teams and the business to ensure seamless operations and issue resolution.
Avaloq Business System Analyst, Luxoft August 2022 - June 2023
  • Active support of output module – monitoring mailing related problems and reacting to them accordingly
  • Coordination of EOD, EOQ, EOY processes related to output module
  • Creating various SQL-based output monitoring reports for the bank
  • Incident management process end-to-end in a timely manner as part of AMS L2 Functional Support
  • Coordination with other teams and with the business
Avaloq Business & Technology Delivery Consultant, Accenture January 2021 - July 2022
  • Production defect fixing and change request implementation in close cooperation with the business for several areas (mostly Payments and Output)
  • I worked with: DDIC Validation, DOC Validation, rules, workflows, post-its, report writer, security, form modifications, classes and classifications, MINSTR, AMI
  • Key developer of reports on the protection of customer deposits required by the regulator
  • Analysis, estimation and implementation of change requests raised by the client
  • Analysis and mapping of business processes to Avaloq core, optimization of procedures and quick adaptation of solutions to new requirements
  • Creating test cases, testing end-to-end solutions and providing support during SIT and UAT
  • Technical support for the client’s developers
  • Cooperation with the client and support throughout the ticket lifecycle
  • Daily use of Avaloq Script, PL/SQL, SQL, JIRA, Eclipse
Analyst Programmer / Associate Analyst Programmer, Orbium | Part of Accenture Wealth Management January 2018 - December 2020
  • Design and implementation of interfaces and reports for market data transactions, statement of assets, fund price confirmation, fund unit transactions, fungible assets transactions
  • Defect fixing in reconciliation tool (data extract bugs, data validation, pillars modification)
  • Payment workflow modifications
  • Creating test cases, testing end-to-end solutions and providing supportduring SIT and UAT
  • Cooperation with the client and support throughout the ticket lifecycle
  • Business analysis
  • Production defect fixing and change request implementation
  • Requirements analysis and data mapping
  • Daily use of Avaloq Script, PL/SQL, SQL, JIRA
Junior developer, Red Ocean May 2017 - December 2017
  • Development and troubleshooting of IT system supporting the State Budget for Poland’s Ministry of Finance
  • Daily use of PL/SQL, SQL, Git, Scrum
Accountant, Skanska September 2014 - April 2017
  • Verification and booking of accounting documents
  • Accounts analysis and end of month closing support
  • Business analysis for internal accounting system development

Education history

SGH Warsaw School of Economics Finance and Accounting
The John Paul II Catholic University of Lublin Philosophy
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