Location
PolandRate
Years of experience
10+About
With over a decade of experience in the removals' industry, I have developed a deep understanding of logistics and international trade. My expertise lies in international logistics, transportation planning, and sales, with a proven track record in managing and coordinating complex moves. Currently, as a Sales Representative at Move One, I establish and maintain professional relationships with clients, providing them with accurate volume estimates and reliable information on both domestic and international moving processes. Previously, at Euromove Sp. z o.o., I held various roles, including Move Manager and Sales Manager, where I was responsible for overseeing "door-to-door" moving services across Europe. My background in sales and customer service, combined with my strong organizational skills, allows me to deliver exceptional service and ensure seamless operations in every project. My academic foundation in Geography further complements my practical experience in the industry.Tech Stack
Sales, CRM, ERP, MailChimp, MS Excel, MS Office, Sales Management, ZoomExperience
- Managed and coordinated complex domestic and international moving operations, ensuring seamless execution and client satisfaction.
- Established and maintained professional relationships with clients, providing accurate estimates and reliable information regarding the moving process.
- Led sales efforts, achieving significant growth in client acquisition and retention in the removals industry.
- Oversaw "door-to-door" moving services across Europe, collaborating with trusted domestic and foreign partners.
- Conducted surveys and volume estimations for household goods consignments, ensuring accurate and efficient planning.
- Delivered exceptional customer service, addressing client concerns and resolving issues promptly.
- Successfully managed a team of professionals, ensuring high-quality service delivery at every stage of the moving process.
Employment history
• Established and maintained professional relationships with current and potential clients.
• Conducted surveys to accurately estimate the volume of household goods consignments for domestic and international moves.
• Provided clients with reliable and detailed information about the moving process.
• Coordinated with internal teams to ensure timely and efficient service delivery.
• Managed and coordinated “door-to-door” moving services across Europe, ensuring all operations ran smoothly.
• Collaborated with trusted domestic and foreign partners to maintain high service standards.
• Oversaw the entire moving process, from initial client contact to final delivery.
• Resolved any issues that arose during the moving process.
• Led sales initiatives, driving growth in client acquisition and revenue through targeted strategies.
• Developed and implemented sales plans, aligning with company goals and market trends.
• Maintained close relationships with key clients, ensuring their needs were met.
• Analyzed sales data to identify opportunities for improvement and adjust strategies accordingly.
• Coordinated and managed removals, ensuring efficient scheduling and resource allocation.
• Acted as the primary point of contact for clients, addressing their needs and concerns throughout the moving process.
• Provided clients with detailed and accurate information about services.
• Worked closely with the operations team to ensure timely and cost-effective service delivery.
• Provided customer service and support, resolving client inquiries and issues professionally.
• Assisted clients in selecting products and services that best met their needs.
• Managed sales transactions, ensuring accuracy and efficiency in the process.
• Collaborated with team members to meet and exceed sales targets.
• Conducted sales activities, identifying and pursuing new business opportunities within the assigned territory.
• Built and maintained client relationships, delivering tailored solutions to meet their needs.
• Negotiated contracts and closed sales deals.
• Provided post-sales support, ensuring client satisfaction and repeat business.
• Contacted potential customers to promote products and services.
• Answered client inquiries and provided detailed information about offerings.
• Achieved sales targets by effectively communicating the benefits of products and services.
• Maintained detailed records of customer interactions and outcomes, contributing to data-driven decision-making.
• Engaged with potential customers via phone, presenting and selling company products and services.
• Identified customer needs and provided tailored solutions to enhance satisfaction and drive sales.
• Met or exceeded daily call and sales targets, contributing to overall team success.
• Maintained accurate and up-to-date customer records.
Education history
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