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Location

Poland

Rate

$20  / per hour

Years of experience

6+

About

In my current role as the Head of the Daily Banking Team and Expert Mobile Banking Specialist at mBank, I have been leading a team of project managers, area experts, business analysts, and product owners for over four years. My responsibilities include strategic planning, product roadmap creation, and the full lifecycle management of mobile and internet banking projects. I have successfully coordinated the implementation of key initiatives such as Apple Pay for retail cards and the Autopay feature in the mobile banking app. My work involves close collaboration with key stakeholders across departments to ensure the successful delivery and post-release management of our digital banking services. Previously, I served as a Mobile Banking Specialist at mBank, where I played a crucial role in coordinating teams and driving the development of new products and features. My experience includes conducting market research, project planning, and coordinating the seamless execution of projects between business and IT teams. Additionally, I have significant experience in international business development, particularly in the fintech sector, where I have been involved in the creation and promotion of innovative mobile banking solutions. Throughout my career, I have consistently demonstrated strong leadership, time management, and team management skills, contributing to the successful delivery of numerous high-impact projects.

Tech Stack

Management, Agile

Experience

  • Been responsible for leading a team of project managers, area experts, business analysts, and product owners, ensuring the successful coordination and delivery of digital banking projects.
  • Been involved in the strategic planning and creation of product roadmaps, working closely with key stakeholders across departments to align on goals and ensure successful project outcomes.
  • Managed the full lifecycle of mobile and internet banking projects, from development and implementation to post-release management, ensuring continuous improvement and alignment with customer needs.
  • Played a crucial role in bridging the gap between business and IT teams, ensuring that projects are planned and executed efficiently, meeting both technical requirements and business objectives.
  • Conducted market research, analyses, and reporting to inform the creation and development of new products, ensuring they are aligned with market trends and customer needs.
  • Been responsible for international business development, particularly in the fintech sector, where I developed and promoted innovative mobile banking solutions, establishing relationships with global partners and clients.
  • Overseen the coordination of user acceptance tests and managed the release process for mobile and internet banking projects, ensuring a smooth transition from development to production.

Employment history

Head of Daily Banking Team and Expert Mobile Banking Specialist, mBank January 2020 - Present
  • Leading PM/Area Experts/Business Analysts/Product Owners Team and coordinating digital projects in daily banking for individual clients.
  • Strategic projects planning and product roadmaps creation in cooperation with key stakeholders across departments.
  • Maintenance, development, and implementation coordination of mobile and internet banking projects (full lifecycle).
  • Post-release management of projects and processes with detailed data analysis and scrum teams backlog management.
Mobile Banking Specialist, mBank June 2018 - January 2020
  • Coordinating the team of PMs/Area Experts/Business Analysts, focusing on delivering quarterly goals.
  • Conducting analyses, market research, reports, and recommendations for product roadmap creation.
  • Project planning and coordination of project realization in cooperation between business and IT.
  • Creating and implementing product development, including IT requirements, regulations, customer service processes, and coordinating user acceptance tests and release management.
Head of PayU, FINANTEQ April 2016 - May 2018
  • Creation and business development of a virtual branch solution with video, audio, and text chat.
  • Local and international business development of the next generation of mobile banking solutions.
  • Establishing and maintaining relationships with business customers and partners.
  • Conducting business meetings, product presentations, and negotiations.
mCommerce Operations Manager, eLeader September 2014 - April 2016
  • Responsible for international business development of SuperWallet, a next-generation mobile banking solution.
  • Development of a mobile commerce platform in BZ WBK24 Mobile for the Polish market.
  • Partner acquisition on Polish and international markets.
  • Establishing and maintaining relationships with customers and business partners.
Key Account Manager September 2012 - September 2014
  • Responsible for domestic and international business development of Mobile Insurance and Mobile Banking solutions.
  • Conducting business meetings and negotiations.
  • Establishing and maintaining relationships with customers and business partners.
  • Conducting market analyses in Poland, the UK, and the US.

Education history

Szkoła Terapii Poznawczo-Behawioralnej Centrum CBT-EDU 2014 - 2016 Cognitive-Behavioural psychotherapy.
Katolicki Uniwersytet Lubelski Jana Pawła II 2013 - 2014 Postgraduate studies, Human Resource Management, Human Resource Management
Katolicki Uniwersytet Lubelski Jana Pawła II 2008 - 2013 Master of Arts (M.A.), Marketing, organisation and management Psychology
Maria Curie-Sklodowska University in Lublin 2006 - 2008 Master of Arts (M.A.), English Studies,
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