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Location

Poland

Rate

$20  / per hour

Years of experience

5+

About

I am an experienced KYC Operations Senior Analyst currently working at Citi, where I lead a team in population monitoring, record tracking, and ensuring operational discipline. My role involves preparing teams for assignments, conducting team meetings, and reporting on performance. I also partner closely with Relationship Management and Compliance teams to manage KYC processes, validate KYC records, and ensure compliance with regulatory standards. My expertise includes conducting detailed risk assessments, interacting with clients to gather necessary compliance documentation, and identifying opportunities for process improvements to enhance efficiency and client satisfaction. Prior to my current role, I worked as a Senior KYC Analyst at Wipro, where I handled KYC processes for Citibank, ensuring accuracy in KYC records and managing clients with varying risk ratings. My experience also includes working as a Junior KYC Analyst at Dynamic Business Information Limited, where I specialized in KYC checks, company record verification, and screening for sanctions and adverse media. Additionally, I have a background in market research from my time at Sotres Sp. z o.o., where I conducted competitive analysis and searched for potential business partners. I hold a Master's degree in E-business and a Bachelor's degree in Quantitative Methods in Economics and Information Systems from the SGH Warsaw School of Economics.

Tech Stack

Customer Relationship Management, Manager

Experience

  • Leading team operations in KYC processes, including population monitoring, record tracking, and ensuring operational discipline at Citi.
  • Partnering with Relationship Management and Compliance teams to assist with KYC record preparation, due diligence, and approval.
  • Validating KYC records and compliance documentation to ensure accuracy and adherence to regulatory standards.
  • Conducting detailed risk assessments for client portfolios, identifying potential compliance issues, and developing mitigation strategies.
  • Acting as the main point of contact for KYC-related queries and managing client interactions to gather necessary compliance information.
  • Experience with OFAC sanctions, PEP, and adverse media screening, handling clients with different risk ratings (Low, Medium, and High).
  • Identifying and implementing process improvements in KYC documentation and client relationship management to enhance efficiency and client satisfaction.

Employment history

KYC Operations Senior Analyst, Citi September 2023 - Present
  • Led population monitoring, record tracking, and operational discipline within the team.
  • Prepared and assigned population for KYC tasks, ensuring accurate documentation and compliance.
  • Reported on team performance and operational metrics to management.
  • Conducted team meetings to align goals and ensure smooth operations.
  • Partnered with Relationship Management and Compliance teams for KYC record development and approval.
  • Validated KYC records and conducted detailed risk assessments for client portfolios.
  • Acted as the main point of contact for KYC-related queries and documentation requirements.
Senior KYC Analyst, Wipro September 2022 - September 2023
  • Handled KYC processes, adhering to country-specific standards and regulatory requirements.
  • Collaborated with Relationship Management and Compliance teams to prepare and approve KYC records.
  • Validated KYC records and Customer Identification Program (CIP) documents for accuracy and completion.
  • Managed KYC for diverse client types, including corporations, banks, and non-bank financial institutions.
  • Conducted screening for OFAC sanctions, PEP, and adverse media.
Junior KYC Analyst, Dynamic Business Information Limited October 2020 - August 2022
  • Performed KYC checks, identifying and verifying company records, including board members and ownership.
  • Gathered knowledge of Companies, Trade, and Commercial Registers across various regions (EU, NAM, MENA).
  • Conducted screening for OFAC sanctions and adverse media.
Market Researcher, Sotres Sp. z o.o. September 2019 - March 2021
  • Conducted market research and analyzed the competitive environment.
  • Identified and evaluated potential distributors, agents, end-customers, and suppliers.

Education history

SGH Warsaw School of Economics 2018 - 2020 Master's degree, E-business
SGH Warsaw School of Economics 2013 - 2016 Bachelor's degree, Quantitative Methods in Economics and InformationSystems
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