Location
RomaniaRate
Years of experience
6+About
I hold a Bachelor's Degree in Electrical Engineering and Computer Science from Brasov, along with a Diploma in Multimedia Design obtained in Denmark. My educational background has equipped me with strong technical skills, particularly in Adobe software such as Photoshop, Premiere, and Lightroom, as well as proficiency in CRM systems and Microsoft Office tools. Over the years, I have accumulated diverse professional experience, spanning from photography and multimedia design to client service and banking. My role as a freelancer photographer for over six years allowed me to hone my creative skills, while my time as a call center agent and intellectual property specialist provided me with valuable experience in customer service and office management. In my recent roles, including working at Dennemeyer as an Intellectual Property Specialist and Raiffeisen Bank as a Call Center Agent, I further developed my expertise in managing client relationships and resolving technical and financial issues. My experience in advertising, client service, and banking has given me a well-rounded skill set, enabling me to adapt to various professional environments. In addition to my technical abilities, I am passionate about cooking and traveling.Tech Stack
Customer Relationship Management, Adobe Suite, InDesign, MS OfficeExperience
- Worked as a freelance photographer for over six years, specializing in advertising and media, where I developed strong skills in Adobe Photoshop, Lightroom, and photography.
- Managed customer inquiries, resolving technical and financial issues over the phone, and providing excellent client service for nearly two years.
- Performed office and back-office tasks related to intellectual property management, including the use of Microsoft Outlook and CRM systems.
- Provided technical support and resolved customer issues in the IT and telecom sectors, ensuring high levels of customer satisfaction.
- Addressed and solved technical and financial problems for clients in the media and internet sectors, showcasing my problem-solving skills.
- Acquired and applied advanced skills in Adobe Premiere, Photoshop, Indesign, and Lightroom, further enhancing my expertise in photography and multimedia design.
- Gained valuable administrative experience in various roles, including managing client relationships, handling communications, and performing secretarial duties.
Employment history
- Managed office and back-office tasks related to intellectual property law.
- Utilized Microsoft Outlook and CRM systems to manage client relationships and communications.
- Coordinated with various departments to ensure the smooth processing of intellectual property matters.
- Handled sensitive information with confidentiality and professionalism.
- Responded to customer inquiries and provided technical and financial support over the phone.
- Resolved a wide range of customer issues, ensuring high levels of satisfaction.
- Processed financial transactions and provided information on banking products and services.
- Maintained accurate records of customer interactions in the CRM system.
- Worked as a freelance photographer specializing in advertising and media.
- Utilized Adobe Photoshop, Lightroom, and other design tools to edit and enhance images.
- Collaborated with clients to understand their vision and deliver high-quality photographic content.
- Managed all aspects of photography projects, from planning to final delivery.
- Provided technical support and resolved customer issues in the IT and telecom sectors.
- Answered incoming calls and assisted customers with various technical problems.
- Documented all customer interactions in the CRM system for future reference.
- Ensured a positive customer experience by resolving issues promptly and efficiently.
- Answered phone calls and provided support for technical and financial issues.
- Assisted customers with troubleshooting and resolving problems related to media and internet services.
- Maintained detailed records of customer interactions and solutions provided.
- Worked to ensure customer satisfaction by addressing concerns and providing clear solutions.
- Worked as a photographer, focusing on education, training, and art-related projects.
- Developed advanced skills in Adobe Premiere, Photoshop, Indesign, and Lightroom.
- Captured high-quality images for various projects, ensuring alignment with client expectations.
- Managed the entire photography process, from shooting to post-production editing.
Education history
“80+ clients have experienced exceptional results from our IT recruitment and software development services.”
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🇵🇱 Warsaw, Poland
HQ & delivery centerAl. Jerozolimskie 181B, 5th Floor,
DevsData IT Recruitment Agency
Poland
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NY representative office1820 Avenue M #481
DevsData IT Staffing NYC
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DevsData London Tech Recruiters35 Ormiston Grove,
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Spain representative officeUtopicus, 16 Rda. de Sant Pere,
DevsData IT Recruitment Agency
Barcelona
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Romania delivery centerDevsData IT Recruitment Agency Bucharest
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“I interviewed about a dozen different firms. DevsData LLC is truly exceptional – their backend developers are some of the best I’ve ever worked with. I’ve worked with a lot of very well-qualified developers, locally in San Francisco, and remotely, so that is not a compliment I offer lightly. I appreciate their depth of knowledge and their ability to get things done quickly.”
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Ex-Tesla Engineer,
Mentor at YCombinator
Tailored recruitment process, trusted market expertise.
“DevsData reached out to us, as we’ve been looking to grow our engineering team in Europe and Poland. Communicating efficiently and professionally, DevsData made a strong impression with their understanding of the recruitment challenges we were facing. They designed a tailored recruitment process for our needs. I was impressed with the technical depth of their approach.”
Karim Butt
Co-Founder & CTO at GlossGenius, Inc.
Outstanding vendor, 21 engineers hired.
“Out of all the vendors we work with, DevsData clearly stands out. The quality of developers they deliver is beyond what we've received from any other vendor, and they've been able to send profile recommendations very quickly. I'm happy to be their reference for other companies from Israel and talk about their recruitment abilities and what they delivered for us.”
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ZIM Integrated
Shipping Services Ltd.
Proactive partner, exceptional results.
“DevsData demonstrated a strong degree of proactivity, taking time to thoroughly understand the problem and business perspective, and continuously suggesting performance and usability enhancements. Their app exceeded my expectations. I've worked with DevsData on numerous projects over the last 3 years and I'm very happy. Being both responsive and honest in communication.”
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Partner & Executive VP of Verus,
Financial LLC, Investor,
& Serial Entrepreneur
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