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Location

London

Rate

$20  / per hour

Years of experience

6+

About

I am a skilled multilingual translator and interpreter, fluent in Spanish, Catalan, and English. I hold a BA and an extended MA in Translation and Interpreting from Swansea University. With over eight years of experience, I have translated a wide range of documents, including legal, educational, and personal materials. Currently, I work as a Spanish and Catalan Translator at Universal Language Solutions Ltd, where I specialize in translating official documents such as marriage certificates and academic records. In addition to my role, I have extensive freelance experience with Deluxe, providing translation, subtitling, and transcription services. My background also includes project management experience as an intern at TransPerfect, where I gained valuable skills in coordinating translation projects. Additionally, I have experience as a private Spanish tutor, helping students improve their language skills, and as a restaurant supervisor, where I developed strong leadership and customer service abilities. My diverse experiences have equipped me with a comprehensive understanding of translation, project management, and client relations.

Tech Stack

Adobe Suite, Customer Relationship Management, Management

Experience

  • Translated Documents: Translated a variety of documents from Spanish and Catalan to English, including legal, educational, and official documents such as marriage certificates and academic records.
  • Provided Interpretation Services: Delivered interpretation services for multilingual communications, ensuring accurate and culturally appropriate translations.
  • Delivered Freelance Translation and Subtitling: Provided professional translation, subtitling, and transcription services as a freelancer, working with various clients and industries.
  • Managed Translation Projects: Assisted in the management of translation projects during an internship at TransPerfect, coordinating with clients and translators to ensure timely and accurate delivery of services.
  • Handled Client Relations: Managed client communication and expectations, ensuring that translation services met their specific needs and standards.
  • Tutored Spanish Students: Provided personalized Spanish tutoring to students, focusing on language improvement and cultural understanding.
  • Led a Restaurant Team: Supervised a restaurant team, demonstrating strong leadership and customer service skills while managing daily operations and ensuring a high standard of service.

Employment history

Spanish and Catalan Translator, Universal Language Solutions Ltd January 2020 - Present

– Translated Catalan and Spanish documents, including marriage certificates, divorce papers, and educational grades
– Ensured accuracy and cultural relevance in all translations
– Collaborated with clients to understand their specific translation needs
– Managed multiple translation projects simultaneously to meet deadlines
– Reviewed and edited translations to ensure high-quality output

Freelance Translator, Deluxe September 2016 - December 2020

– Provided professional English-Spanish translation services for various clients
– Transcribed and subtitled content, ensuring precise and clear communication
– Managed freelance projects independently, delivering work on time and to client specifications
– Conducted quality checks on translations and subtitles to maintain high standards
– Worked on diverse content, including media, legal, and technical documents

Collections Representative, NCO Group June 2020 - December 2021

– Contacted clients to collect overdue payments, negotiating repayment plans where necessary
– Maintained accurate records of all collections activities in the company database
– Collaborated with team members to achieve department goals and reduce outstanding debts
– Resolved customer inquiries and disputes regarding their accounts
– Analyzed accounts to identify potential issues and implemented solutions to improve collections efficiency

Project Management Intern, TransPerfect June 2019 - December 2019

– Assisted in managing translation projects, coordinating between clients and translators
– Monitored project timelines to ensure timely delivery of services
– Communicated with clients to gather project requirements and provide updates
– Supported the project management team with administrative tasks and documentation
– Conducted quality checks on translated content to ensure client satisfaction

Private Spanish Tutor, Self-Employed February 2018 - May 2019

– Provided personalized Spanish language lessons to students of various levels
– Developed customized lesson plans to meet individual student needs and goals
– Assessed student progress and adjusted teaching methods accordingly
– Encouraged conversational practice to improve students’ fluency and confidence
– Offered feedback and support to help students improve their language skills

Restaurant Supervisor, Norton House Hotel April 2014 - May 2019

– Supervised restaurant staff, ensuring high levels of customer service and operational efficiency
– Managed daily operations, including staff scheduling, inventory, and customer relations
– Trained new employees on restaurant procedures and service standards
– Resolved customer complaints and issues promptly to maintain satisfaction
– Coordinated with kitchen staff to ensure smooth service during peak hours

Education history

Swansea University 2018 - 2020 Master's degree (extended), Translation and Interpreting in French and Spanish
Swansea University 2014 - 2018 Bachelor of Arts - BA, Language Interpretation and Translation
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