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Location

UK

Rate

$17  / per hour

Years of experience

5+

About

I began my career in 2019 as a Business and Administration Apprentice, where I completed my NVQ Level 2, marking the foundation of my professional journey in recruitment. Over the past five years, I have developed into a well-rounded Business Administrator, gaining experience in various aspects of recruitment and administration. My role at Taylor Whitmore has allowed me to hone my skills in payroll management, client relations, and social media, while also taking on the responsibility of managing a busy temporary workforce desk. I am particularly skilled at handling internal audits, processing payroll, and ensuring compliance with legislation, all while maintaining excellent relationships with both clients and candidates. Throughout my career, I have consistently demonstrated a strong work ethic and a commitment to providing exceptional service. My previous roles at Staffbank Recruitment allowed me to deepen my expertise in recruitment, from candidate registration and right-to-work documentation to managing on-call responsibilities and ensuring smooth operations even during challenging times. I pride myself on my ability to adapt and support my team, whether through managing social media, updating job boards, or handling payroll discrepancies. My journey from an apprentice to a key team member at Taylor Whitmore reflects my dedication to continuous growth and excellence in the recruitment industry.

Tech Stack

Management, CRM, Finance

Experience

  • Running the payroll process, including creating timesheets, processing hours, calculating holiday pay, and resolving pay discrepancies.
  • Building and maintaining strong relationships with both clients and candidates, ensuring a high level of service and satisfaction.
  • Recruiting candidates, managing the registration process, and ensuring compliance with relevant legislation, such as Right to Work documents.
  • Assisting in running social media pages, creating content using Canva, and keeping job boards and the company website updated with current roles.
  • Conducting internal audits of business terms, candidate files, and ensuring all necessary documentation is accurate and up-to-date.
  • Managing candidates during emergencies, such as sickness and no-shows, and handling on-call duties to ensure smooth operations.
  • Providing comprehensive administrative support, including generating invoices, updating CRM systems, and assisting with various office tasks to support the recruitment team.

Employment history

Business Administrator, Taylor Whitmore January 2023 - Present
  • Managed payroll process, including creating timesheets, processing hours, and resolving pay discrepancies.
  • Generated invoices using Xero and handled business terms auditing through Yoti software.
  • Assisted in managing social media pages and created content using Canva to drive engagement.
  • Maintained and updated the company website and job boards with current roles and company news.
  • Recruited candidates, handled Right to Work documentation, and managed client booking requirements.
  • Provided 24-hour on-call support, managing candidate issues like sickness and no-shows.
Temp Consultant, Staffbank Recruitment June 2021 - January 2023
  • Recruited candidates and handled all registration and compliance processes.
  • Managed client booking requirements, ensuring candidates were properly placed and supported.
  • Assisted with payroll processing and managed on-call phone responsibilities 15 nights a month.
  • Audited files and documents, ensuring compliance with legal requirements and company policies.
Personal Assistant/Recruitment Support, Staffbank Recruitment April 2020 - June 2021
  • Provided administrative support during the recruitment process, including CV formatting and job advert creation.
  • Handled payroll tasks, including timesheet processing and payroll submission.
  • Managed the 24-hour on-call phone one week each month, addressing urgent recruitment needs.
  • Supported colleagues during peak times, ensuring smooth operations and candidate placement.
Business and Administration Apprentice, Staffbank Recruitment March 2019 - April 2020
  • Provided general administrative support while completing a Business Administration NVQ.
  • Prepped and formatted CVs, wrote job adverts, and managed the business’s website and social media pages.
  • Assisted with payroll, including timesheet creation and submission to accounts.
  • Handled candidate registration, document scanning, and database management.
Hairdressing Apprentice, Cabello Hair and Beauty July 2017 - March 2019
  • Performed general salon duties, including cleaning, reception work, and appointment management.
  • Provided excellent customer service and upsold products to clients.
  • Handled cash transactions and managed incoming stock orders.
  • Audited customer records to ensure accuracy and compliance.
Cleaning Operative, KMD Cleaning June 2017 - September 2017
  • Cleaned domestic and commercial properties during peak periods, maintaining high standards.
  • Handled various cleaning tasks to ensure client satisfaction.
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