Location
PolandRate
Years of experience
7+About
As a highly skilled professional with a strong background in recruitment and HR processes, I excel in managing complex recruitment activities, particularly within the SSC/BPO sectors, with a focus on Finance, Accounting, Human Resources, and IT. My current role as a Talent Partner/Recruitment Consultant at Kelly OCG/JTI has equipped me with expertise in sourcing passive candidates, analyzing client needs, conducting interviews, and managing the entire recruitment process from end to end. My ability to build strong relationships with clients and candidates, coupled with my superior customer service skills and proficiency in various recruitment tools and platforms, has consistently enabled me to meet and exceed client expectations. In my previous roles, I have demonstrated my leadership and advisory skills, particularly as a Talent Acquisition Specialist for Kelly OCG/Aptiv and Philip Morris Int., where I managed the full talent acquisition lifecycle, developed innovative sourcing strategies, and provided market insights and best practice coaching. My additional experience as an HR Advisory Consultant at Pontoon Solutions and as an HR Specialist at JESA has further honed my ability to handle confidential issues with discretion, utilize Lean & SixSigma methodologies, and navigate complex HR and payroll systems. With a strong academic background in History and Historical Anthropology, and a passion for continuous learning and development, I bring a unique perspective and a comprehensive skill set to any team or project I am involved in.Tech Stack
Talent Acquisition, Jira, MS Office, SAPExperience
- Handling end-to-end recruitment activities, particularly within SSC/BPO sectors, with a focus on Finance, Accounting, Human Resources, and IT.
- Utilizing various direct search methods and advanced sourcing techniques to identify and engage passive candidates, ensuring a constant flow of relevant candidates for each opening.
- Building and maintaining strong working relationships with both clients and candidates, ensuring effective communication and coordination throughout the recruitment process.
- Organizing and conducting candidate interviews, both over the phone and face-to-face, as well as online, ensuring a thorough evaluation of candidates' suitability for roles.
- Proficiently using recruitment platforms such as Taleo, Oracle, SAP Fieldglass, JIRA, and LinkedIn Recruiter to manage job postings, candidate profiles, and recruitment workflows.
- Preparing regular activity and progress reports on recruitment activities, providing useful market insights, and assisting in creating and extending offers in collaboration with HR and hiring managers.
- Utilizing Lean & SixSigma methodologies for daily operations, including completing Red Belt training and participating in internal Lean committees to optimize recruitment processes.
Employment history
• Managing complex recruitment processes, mainly within SSC/BPO sectors focusing on Finance, Accounting, Human Resources, IT
• Sourcing of passive candidates, using different direct search methods
• Analysing and specifying the client’s needs and expectations
• Close cooperation with clients and candidates
• Conducting candidates interviews over the phone and f2f interviews, online interviews
• Managing incoming interview scheduling, re-scheduling and cancellation requests
• Candidates profiles preparation
• Candidate management
• Contact with Business Clients and coordination of the whole recruitment process; end2end recruitment
• Organising client interviews
• Coordination of advertisements/ Placing vacancies on job boards
• Updating the internal Job Science (Salesforce) system with all required information
• Building and maintaining strong working relationship with Candidates
• Regular activity reports preparation
• Onboarding of the new employees
• Developing innovative sourcing options, maintaining a network of engaged candidates as well as undertake market mapping projects.
• Driving sourcing activities on the Polish & EMEA markets mostly in the IT sector.
• Building effective search strategies for each role
• Interpreting resourcing plans, define role requirements and developing innovative sourcing techniques (networking, headhunting, engaging passive talent via various world-class tools and platforms, e.g., LinkedIn)
• Interviewing candidates to determine their suitability for the role
• Managing clients’ expectations via direct contact with Recruiters and Hiring Managers
• Producing timely and accurate reports on recruitment activities
• Ensuring constant flow of most relevant candidates for each opening
• Undertaking market research and mapping projects
• In charge of end-to-end recruitment process management (internal&external) by attracting, sourcing and selecting the best talents aligned with business needs, in close collaboration with the Hiring Managers.
• Full Talent Acquisition lifecycle, from building and advertising job Ads, candidates screening, arranging and conducting interviews, presenting successful candidates and providing feedbacks. Deep web sourcing skills,using advanced filtering and Boolean search strings
• Conducting proactive talent pooling to source/identify talents and to develop the company target list
• Reporting, on weekly base, progress on the selection processes
• Providing useful market insights and coaching on the best practice in TA
• Assisting HR Managers and Hiring Managers in creating and extending offers
• Main point of contact for Uber Hiring Managers, MSP Program Managers,
• MSP Program Sponsor from Client’s side and Suppliers
• Regular and ad hoc reporting; involved in Team’s project, such as clearing outstanding Timesheets or Implementation Audit
• SAP Fieldglass SME, process and technology SME, creator, and owner of several Team’s tools
• Using Lean & SixSigma basic principles for daily operations, completing the “Red Belt” training and participating in Pontoon’s internal Lean Committee.
• Influence hiring managers regarding their talent acquisition needs.
• Providing consultative support to end users to clarify job responsibilities, skills and other requirements of specific requisitions.
• Utilizing knowledge management system to respond to requests from HR staff, managers and employees on HR or Payroll policies, procedures and tools.
• Navigating on company’s systems and tools and explains their functionality.
• Processes information, data, transactions and letter related to HR or Payroll data.
• Tracking customer contacts and inquiries in case management system.
• Monitoring case management system and reassign tasks to appropriate teams.
Supporting the recruitment process from an administrative perspective: helpdesk coordination, managing candidates’, recruiters’ and contractors’ queries, preparing reports.
• Monitoring and reviewing user-generated content on the e-learning platform to ensure compliance with community guidelines and standards, removing inappropriate or incorrect content as necessary.
• Assisting users with platform-related queries, providing guidance on how to effectively use the platform, and fostering a positive and supportive learning environment.
• Coordinating the organization and scheduling of transport for goods, ensuring timely and efficient delivery of products, and managing logistics operations to optimize supply chain efficiency.
• Serving as the primary point of contact for customers, handling inquiries and issues, and overseeing the reception and processing of deliveries to maintain high levels of customer satisfaction.