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Location

Poland

Rate

$20  / per hour

Years of experience

10+

About

As an experienced Salesforce Consultant and Solution Architect with over nine years of expertise, I specialize in Sales Cloud, Service Cloud, and Experience Cloud, holding 20 Salesforce certifications. My career has been marked by leading multinational implementation projects and providing expert guidance on Salesforce platform capabilities. Currently, as the Regional Head of Salesforce Consulting (EMEA) at VRP Consulting, I lead a team of 30 Salesforce Consultants and Business Analysts, overseeing project delivery, client engagements, and resource management. I also mentor the consulting practice through bi-weekly mentorship programs and technical enablement sessions, establishing best practices in functional consulting, business analysis, and solution architecture, while simultaneously serving as a Solution Architect for clients. Previously, I held the position of Head of Salesforce Solution Architecture CEE at VRP Consulting, where I led a team of 15, establishing essential processes for delivering well-configured Salesforce solutions. My role combined strategic oversight with hands-on expertise, balancing leadership with active project involvement. My earlier roles at VRP Consulting and Accenture involved leading multiple Salesforce implementation teams, crafting innovative solutions, and facilitating workshops, documentation, and requirements gathering. My foundational experience includes Salesforce administration, data migration, and CRM system administration at General Electrics and Hitachi Data Systems. I hold an MBA from WSKZ, a Postgraduate degree in Project Management, and a Master’s in Economics, and I am proficient in various Salesforce and project management certifications.

Tech Stack

Salesforce, Business Analyst (BA), CRM, ETL, Solution Architect

Experience

  • At VRP Consulting, led a team of 30 Salesforce Consultants and Business Analysts across the EMEA region, overseeing project delivery, client engagements, and resource management.
  • Main mentor for the consulting practice, running bi-weekly mentorship program meetings and technical enablement sessions to develop team skills and knowledge.
  • Developed company best practices and processes related to functional consulting, business analysis, and solution architecture.
  • Acted as a Solution Architect on multiple projects, providing expert guidance and hands-on expertise in Salesforce platform capabilities.
  • Led multiple Salesforce implementation teams, specializing in end-to-end solution design, project documentation, workshop facilitation, and requirements gathering.
  • Facilitated data migration workshops, data cleaning, reconciliation, ETL activities, and user training during transitions from legacy CRM systems to Salesforce at General Electrics and Hitachi Data Systems.
  • Managed hands-on Salesforce configuration and declarative automation, ensuring high-quality implementations and client satisfaction at Accenture.

Employment history

Regional Head of Salesforce Consulting (EMEA), VRP Consulting April 2023 - Present
  • Led a team of 30 Salesforce Consultants and Business Analysts across the EMEA region
  • Oversaw project delivery, client engagements, and resource management
  • Conducted bi-weekly mentorship program meetings and technical enablement sessions
  • Established company best practices and processes for functional consulting, business analysis, and solution architecture
  • Acted as a Solution Architect for clients
  • Provided expert guidance on Salesforce platform capabilities and served as a Salesforce SME on multiple projects
Head of Salesforce Solution Architecture CEE, VRP Consulting September 2022 - April 2023
  • Led a team of approximately 15 in the Solution Architecture practice
  • Established essential processes for delivering well-configured Salesforce solutions
  • Simultaneously served as a Solution Architect on projects while in a leadership capacity
  • Integrated strategic oversight with hands-on expertise
Lead Salesforce Consultant / Solution Architect, VRP Consulting December 2020 - September 2022
  • Led multiple Salesforce implementation teams
  • Specialized in crafting innovative solutions tailored to clients’ needs
  • Conducted end-to-end solution design, project documentation preparation, workshop facilitation, and requirements gathering
Salesforce Consultant, VRP Consulting September 2019 - December 2020
  • Collaborated with diverse teams to deliver high-quality Salesforce implementations
  • Prepared project documentation and facilitated workshops
  • Gathered thorough requirements, wrote user stories, and performed reconciliation
Salesforce Consultant, Accenture December 2018 - September 2019
  • Prepared project documentation and facilitated workshops
  • Gathered thorough requirements, wrote user stories, and performed reconciliation
  • Performed manual hands-on Salesforce configuration and declarative automation
Senior Salesforce Delivery Analyst, Accenture March 2017 - December 2018
  • Handled Salesforce administration, user access management, and data migration activities
  • Prepared configuration documentation, gathered and validated requirements
  • Assisted Salesforce Consultants in workshop facilitation
Salesforce Data Migration Analyst, General Electric (Healthcare) March 2015 - March 2017
  • Facilitated data migration workshops, data cleaning, and reconciliation
  • Conducted ETL activities and data migration between Salesforce and legacy CRM systems
  • Gathered data requirements, performed data analysis, and prepared reports
System Administrator CRM, Hitachi Data Systems June 2013 - March 2015
  • Administered CRM systems (Oracle Siebel and Salesforce), adjusted system settings, and provisioned user access
  • Coordinated migration from legacy CRM systems to Salesforce
  • Provided user training

Education history

WSKZ 2021 - 2022 MBA
Krakow School of Business 2014 - 2015 Post Grad - Project Management
Kraków Economic University 2010 - 2014 Master's degree - Economics
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