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Location

Greece

Rate

$25  / per hour

Years of experience

14+

About

I am a dedicated Senior Sales Associate with over 14 years of experience at attica Department Stores S.A., where I have honed my skills in customer service, sales, and merchandising. My responsibilities include managing sales targets, preparing merchandising orders, and monitoring all types of transactions within the store. I work closely with supervisors and other departments to address operational issues and ensure smooth store operations. Additionally, I am responsible for resolving product-related customer concerns and quality issues, as well as training new employees on sales techniques and visual standards. My role also involves assisting the cashier when needed, ensuring a seamless customer experience. Prior to my current position, I gained experience as a Sales Associate at Mothercare Greece and Marks and Spencer Greece, where I developed a strong foundation in customer service and sales. I hold a Bachelor's degree in Economics from the National & Kapodistrian University of Athens, which has provided me with a solid understanding of financial and business principles. My attention to detail, combined with my expertise in sales target management and accounting, allows me to consistently meet and exceed sales goals while providing exceptional service to customers.

Tech Stack

Sales, Customer Service

Experience

  • Managing sales and providing personalized customer service, including personal shopping.
  • Preparing and managing merchandising orders to ensure the store is well-stocked and visually appealing.
  • Overseeing all types of transactions, including sales, changes, and discounts, to ensure accuracy and efficiency.
  • Completing daily, weekly, and monthly collection boards to track and report on store performance.
  • Cooperating with supervisors and other departments to address and resolve operational issues.
  • Handling and resolving product-related customer concerns and quality problems effectively.
  • Training new employees on sales techniques and visual standards, helping them integrate smoothly into the team.

Employment history

Senior Sales Associate, attica Department Stores S.A. June 2010 - Present
  • Managing sales and providing personalized customer service, including personal shopping.
  • Preparing and managing merchandising orders to ensure the store is well-stocked and visually appealing.
  • Monitoring all types of transactions, including sales, changes, and discounts, to ensure accuracy.
  • Completing boards of the store’s daily, weekly, and monthly collection to track performance.
  • Cooperating with supervisors and other departments to resolve operational issues.
  • Resolving product-related customer concerns and quality problems.
  • Training new employees on sales techniques and visual standards.
  • Assisting the cashier when requested to ensure smooth customer transactions.
Sales Associate, Mothercare Greece December 2009 - March 2010
  • Provided customer service and assisted with product selection to meet customer needs.
  • Maintained store displays and ensured products were presented attractively.
  • Handled sales transactions and processed payments accurately.
  • Assisted in inventory management and stock replenishment.
Sales Associate, Marks and Spencer Greece August 2009 - November 2009
  • Assisted customers in selecting products and provided product information.
  • Maintained product displays and ensured shelves were well-stocked.
  • Processed sales transactions and handled returns and exchanges.
  • Supported the team in achieving sales targets and maintaining store standards.

Education history

National & Kapodistrian University of Athens 2008 - 2014 Bachelor's degree, Economics
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