Location
PolandRate
Years of experience
12+About
With over 12 years of experience in client interaction, I have consistently found solutions to even the toughest cases. My career began at Liberty Poland S.A. as a Regional Sales Coordinator, where I managed and developed the sales network, built customer relationships, conducted product training, and performed market analysis. Moving to DS Smith as a Sales Representative, I focused on acquiring new customers, leading trade negotiations, and preparing commercial offers and promotional materials. At CHEP, my roles evolved from Sales Manager to Retail & Asset Management Team Leader, and now as the Retail & Asset Management Field Manager for Poland & Baltics, I have been instrumental in objective setting, performance management, talent management, and strategic project implementation. My responsibilities also include developing distributor potential, supporting teams through feedback and coaching, and building long-term strategies to increase cost efficiency. Throughout my career, I have obtained several certifications, including Microsoft Certified: Data Analyst Associate with Power BI and Conceptual Selling Miller Heiman, which have enhanced my ability to manage complex projects and teams effectively. My educational background includes a Master's degree in Logistics from Szkoła Główna Gospodarstwa Wiejskiego w Warszawie and a Bachelor's degree in Management and Marketing from the Technical University of Lodz. Proficient in multiple languages, including Polish (native), English (professional working), and elementary knowledge of Ukrainian, Russian, and Spanish, I am well-equipped to handle diverse and dynamic work environments.Tech Stack
Management, SalesExperience
- Setting objectives and managing performance for the Retail & Asset Management team in Poland and the Baltics.
- Managing the talent process, including recruitment, coaching, training, and development of team members.
- Implementing and leading assigned strategic Asset Management projects to drive business goals.
- Developing existing distributors' potential and increasing their satisfaction in line with the commercial policy.
- Identifying and contacting prospects, negotiating with FMCG customers, and closing sales deals to meet budget targets.
- Analyzing the market, monitoring competition activities, and contributing strategic ideas to drive better training content, incentives, and marketing initiatives.
- Leading, coaching, and supporting team members, ensuring their activities align with strategic goals and improving overall team performance.
Employment history
- Setting objectives and performance management for Retail & Asset Management in Poland & Baltics.
- Managing talent processes, including recruitment, coaching, training, and development.
- Providing proactive support to the team through feedback and coaching.
- Developing distributor potential in line with commercial policy and increasing satisfaction.
- Implementing and leading assigned strategic Asset Management projects.
- Coordinating a Retail & Asset Management field team.
- Developing distributor potential and increasing satisfaction in line with commercial policy.
- Leading, coaching, and supporting the team.
- Implementing and leading assigned strategic projects.
- Building long-term strategies to increase cost efficiency.
- Implementing a new pallet type in Poland & Baltic countries.
- Contributing strategic ideas for training content, incentives, and marketing initiatives.
- Preparing offers and agreements for new and existing customers.
- Managing projects within the organization and with customers.
- Cooperating with other departments in Poland and teams across the European CHEP network.
- Identifying and contacting prospects, negotiating with FMCG customers, and closing sales.
- Introducing and advocating CHEP technology and services.
- Managing activities to meet budget targets.
- Evaluating customer needs and building service offers accordingly.
- Cooperating with other departments to finalize service offers meeting customer requirements.
- Acquiring new customers and maintaining positive relationships with existing ones.
- Conducting market research for sales development.
- Leading trade negotiations and preparing commercial offers.
- Preparing product presentations and promotional materials.
- Collaborating with other departments to implement sales plans.
- Managing and developing the sales network.
- Building and maintaining positive customer relationships.
- Conducting product training for customers.
- Analyzing the market and monitoring competitor activities.
- Preparing sales analyses and reports.
- Managing subordinate staff.
- Coordinating activities in an authorized dealer satellite “N” television.
- Providing professional customer service.
- Realizing sales plans.
- Supervising proper processes and document workflow.
Education history