Location
CzechiaRate
$15
/ per hour
Years of experience
8+About
I am a finance professional with over 8 years of experience, specializing in Accounts Receivable and billing processes. My expertise includes data analysis using tools like Salesforce, Excel, and various programming languages, which I apply to ensure accuracy and efficiency in financial operations. I have a strong track record of managing customer subscriptions, preparing financial reports, and coordinating with legal and finance departments to streamline contract approvals. My ability to adapt quickly to new environments and technologies, combined with my innovative approach, allows me to thrive in dynamic, fast-paced settings. In my current role as a Contracts and Billing Specialist, I manage customer subscriptions and recurring billing, process sales orders, and assist in financial closing processes. Previously, I worked as a Google Cloud Platform Billing Specialist, where I resolved technical billing issues for clients and ensured compliance with service level agreements. My background also includes experience in automating invoicing processes, managing VAT/GST, and handling contract renewals, all of which have contributed to my comprehensive understanding of the financial and billing landscape. I am fluent in Spanish and English, with a working knowledge of Italian, and have pursued education in both law and business management.Tech Stack
Finance, Accounting, Linux administrator, Microsoft Excel, Salesforce Object Query Language, SQLExperience
- Overseeing customer subscriptions, recurring billing processes, and ensuring accurate order fulfillment.
- Preparing regular reports on billing, collections, financial performance, and assisting in month-end and year-end financial closing processes.
- Handling contract approvals, invoice generation, delivery, and maintaining billing documentation for accuracy and compliance.
- Leading the automation of invoicing processes, improving efficiency, and reducing manual errors.
- Taking ownership of customer issues, troubleshooting billing problems, resolving disputes, and ensuring timely payments.
- Collaborating with sales, legal, finance, and other internal departments to ensure smooth processing of sales orders and financial operations.
- Training team members on the use of key financial and billing systems like Salesforce, Netsuite, Excel, Navision, and Docuware.
Employment history
Contracts and Billing Specialist, Keyloop
May 2024 - Present
- Manage customer subscriptions and recurring billing processes.
- Prepare regular reports on billing, collections, and financial performance.
- Coordinate with legal and finance departments for contract approval.
- Work with the sales team to ensure accurate and timely processing of sales orders.
- Assist in month-end and year-end financial closing processes.
- Train team members on the use of Salesforce, Netsuite, Excel, Navision, and Docuware.
Google Cloud Platform Billing Specialist / TSE, Webhelp
April 2021 - May 2024
- Research, diagnose, troubleshoot, and resolve customer issues in a timely manner.
- Work with different systems, software, and hardware, following standard procedures for issue escalation.
- Take ownership of customer issues and see problems through to resolution.
- Prioritize and manage several open issues simultaneously.
- Provide accurate technical solutions using internal and external resources.
- Ensure compliance with SLA for issue resolution based on severity.
Billing Specialist, World Courier
September 2020 - April 2021
- Own pricing, invoice generation, and invoice delivery tasks for clients across an assigned portfolio.
- Interact with internal colleagues to capture all related costs and ensure billing accuracy.
- Manage and maintain customer files and supervise daily invoice batches.
- Prepare adjustments, including voids and credit memos, as necessary.
- Manage disputes related to payments, invoices, and contract management.
- Maintain and update billing documentation in accordance with department guidelines.
Billing Coordinator, ReviewPro
March 2019 - July 2020
- Lead the automation of invoicing processes.
- Manage contract validation and VAT/GST management.
- Oversee legal entity implementation and enforce renewals.
- Conciliate accounts and received payments, working closely with the Treasury department.
- Engage with Sales and Account Management departments regarding operational issues.
- Perform accounting tasks, including SQL experience and Navision fundamentals.
Collections Specialist, ReviewPro
August 2018 - March 2019
- Monitor accounts on a daily basis and identify outstanding account receivables.
- Investigate historical data for debts and bills and take actions to encourage timely payments.
- Process payments and refunds and resolve billing issues.
- Contact clients to discuss overdue payments and update account status records.
- Prepare and present reports on collection activities and progress.
Bank Sabadell Operator, Qipert | Externalización de Servicios y Procesos
May 2017 - August 2018
- Review and apply mortgage documentation.
- Check customer’s credit ranking with banks.
- Allocate daily receipts to internal departments.
Education history
UA - University of Alicante
2012 - 2018
Double Bachelor's Degree in Law and Business Administration
City University of Seattle
2016 - 2017
Double Degree in Business Management and Administration & Law
“80+ clients have experienced exceptional results from our IT recruitment and software development services.”
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"The agency led the hiring with a dedicated recruitment team. In the end, the client hired two senior technicians, one from Spain and another from Portugal, greatly enriching its engineering team."
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"We consider the developers they recommended exceptionally strong from a technical perspective. I can recommend the services of DevsData to all tech companies in need of exceptional tech talent."
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"It was a pleasure to work with DevsData. They excelled at commitment, communication skills, and time and team management. They were extremely organized and efficient, and they tackled every part of the project (several projects) with the utmost care."
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"DevsData reached out to us, as we've been looking to grow our engineering team in Europe and Poland. Communicating efficiently and professionally, DevsData made a strong impression with their understanding of the recruitment challenges we were facing."
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"I really appreciate their ability to adapt to our preferred ways of working, agility and successful delivery."
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"They have really proved their worth and have shown me that my company’s money is really well spent."
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"I've been working on several IT projects with DevsData for more than five years. There were many software projects they completed for us."
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"From beginning to end, the cooperation was smooth and contact with DevsData representatives was very easy."
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"From beginning to end, my experience with DevsData was only positive."
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"Quality control is rare in this line of business, I think this is the secret sauce of their exceptional quality."
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"This rapid pace and immaculate organization are what stood out to me most about DevsData."
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"We at Flowr Agency are particularly pleased with the outcomes, notably the superior code quality, speed, and communication. It confidently endorses the agency's services to other marketing firms."
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"We felt good about our collaboration. They were good people to work with, full of energy, creative, and proactive."
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"We also recommended DevsData to my business connections as they did a truly fantastic job."
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"For DevsData to find four amazing developers so fast - that cannot be just luck."
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"Our cooperation has been very efficient, and I love it."
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"Tom and his team showed great dedication to us as client and allowed wellbee to launch an Alpha stage of our online therapy product in under 1 month from absolute scratch. I need to congratulate them on the very good UX and UI design and good communication skills of the whole team."
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"Out of all the vendors we work with, DevsData clearly stands out. The quality of developers they deliver is beyond what we've received from any other vendor, and they've been able to send profile recommendations very quickly. I'm happy to be their reference for other companies from Israel and talk about their recruitment abilities and what they delivered for us - we eventually signed over 19 engineers from DevsData. I'm extremely satisfied with this recruitment process."
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Best back-end engineers I've ever worked with.
“I interviewed about a dozen different firms. DevsData LLC is truly exceptional – their backend developers are some of the best I’ve ever worked with. I’ve worked with a lot of very well-qualified developers, locally in San Francisco, and remotely, so that is not a compliment I offer lightly. I appreciate their depth of knowledge and their ability to get things done quickly.”
Nicholas Johnson
CEO of Orange Charger LLC,
Ex-Tesla Engineer,
Mentor at YCombinator
Tailored recruitment process, trusted market expertise.
“DevsData reached out to us, as we’ve been looking to grow our engineering team in Europe and Poland. Communicating efficiently and professionally, DevsData made a strong impression with their understanding of the recruitment challenges we were facing. They designed a tailored recruitment process for our needs. I was impressed with the technical depth of their approach.”
Karim Butt
Co-Founder & CTO at GlossGenius, Inc.
Outstanding vendor, 21 engineers hired.
“Out of all the vendors we work with, DevsData clearly stands out. The quality of developers they deliver is beyond what we've received from any other vendor, and they've been able to send profile recommendations very quickly. I'm happy to be their reference for other companies from Israel and talk about their recruitment abilities and what they delivered for us.”
Ran Eyal
Senior Manager at
ZIM Integrated
Shipping Services Ltd.
Proactive partner, exceptional results.
“DevsData demonstrated a strong degree of proactivity, taking time to thoroughly understand the problem and business perspective, and continuously suggesting performance and usability enhancements. Their app exceeded my expectations. I've worked with DevsData on numerous projects over the last 3 years and I'm very happy. Being both responsive and honest in communication.”
Jonas Lee
Partner & Executive VP of Verus,
Financial LLC, Investor,
& Serial Entrepreneur
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