Business Systems Analyst Resume Sample

• Collaborating with cross-functional teams, including developers, designers, and stakeholders, to ensure the successful implementation of new SharePoint features and enhancements.
• Conducting regular reviews and updates of project documentation and specifications to ensure alignment with evolving business needs and requirements.
• Providing training and support to end-users and stakeholders on new system features and functionalities, ensuring smooth adoption and effective utilization.

• Coordinating with IT and development teams to ensure that technical solutions align with business requirements and project goals.
• Creating detailed user stories and use cases to guide the development process and ensure all business needs are addressed effectively.
• Monitoring project progress and performance, providing regular status updates to stakeholders, and implementing corrective actions as necessary to meet project deadlines and objectives.

• Conducting comprehensive gap analysis to identify discrepancies between current and desired system functionalities, and proposing solutions to address these gaps.
• Developing and managing detailed project plans and timelines to ensure the timely delivery of integration solutions and data migration tasks.
• Facilitating workshops and meetings with private banking advisors and other key stakeholders to gather feedback, refine requirements, and ensure the platform meets their specific needs and expectations.

• Leading daily stand-up meetings and sprint planning sessions to ensure that all team members are aligned on priorities, progress, and any potential roadblocks.
• Monitoring and tracking the team’s progress against project milestones and deadlines, providing support and guidance to ensure timely completion of tasks.
• Facilitating effective communication and collaboration between team members, as well as with other departments and stakeholders, to promote a cohesive and productive working environment.

• Developing and implementing detailed data migration strategies to ensure accurate and efficient transfer of data between systems, minimizing downtime and disruption.
• Creating comprehensive test plans and conducting rigorous testing to verify the successful migration of data and functionality, ensuring that all system integrations and features operate as intended post-migration.
• Providing post-migration support and troubleshooting to resolve any issues that arise, ensuring a smooth transition for end-users and maintaining system integrity and performance.

• Collaborating with stakeholders to gather and refine requirements for new system features, ensuring they align with business needs and enhance the overall functionality of the insurance claim management system.
• Conducting regular system performance assessments and troubleshooting to identify and address issues, optimizing system performance and reliability.
• Implementing automated testing procedures to improve the efficiency and accuracy of the testing process, ensuring that new features are thoroughly vetted before deployment.

• Facilitating Agile ceremonies, such as sprint planning, retrospectives, and daily stand-ups, to ensure effective team collaboration and project progress.
• Providing training and support to project teams and stakeholders on the use of the project management system, enhancing their ability to utilize the system effectively for planning and tracking.
• Developing custom reports and data visualizations to provide stakeholders with real-time insights into project status, resource allocation, and key performance indicators, aiding in informed decision-making.

• Collaborating with the development team to refine and enhance existing features based on user feedback and changing business requirements, ensuring the online banking platform remains user-friendly and competitive.
• Managing the release cycle by coordinating with cross-functional teams to schedule deployments, ensuring that new features and updates are rolled out smoothly with minimal disruption to users.
• Providing 2nd level production support by troubleshooting and resolving complex technical issues reported by end-users, ensuring prompt resolution and maintaining high levels of customer satisfaction.