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Location

Poland

Rate

$22  / per hour

Years of experience

9+

About

I am a seasoned Business-System Analyst with extensive experience in requirements gathering, process automation, and system integration. Currently, I work at IGT Poland, where I am responsible for eliciting requirements, analyzing existing documentation, and conducting consultations with business stakeholders. I specialize in creating Functional Requirements Documentation (FRD), defining system logic, and automating processes. I have successfully led workshops with up to 70 participants and managed requirements backlogs in JIRA. My role also involves working on IT conversion projects for various lotteries across the globe, utilizing IDM and AGILE frameworks, and supporting the entire Software Development Life Cycle (SDLC). Previously, I held the position of Senior Business Analyst at Roche, where I developed an internal Content Management System, defined system interfaces, and created Epics, User Stories, and Functional Specification Documents (FSD). My responsibilities included leading refinement sessions, conducting data analysis, and organizing internal Wiki spaces. At the British Council, I gathered and prioritized business requirements, co-organized Event Storming sessions, and managed SCRUM ceremonies and sprint backlogs. I have also contributed to process unification and software coordination at Axa Assistance, and performed business consulting and system maintenance for various government clients at Atos Poland. My educational background includes advanced degrees in Business Process Engineering, Global Production Engineering, and Industrial and Product Design, complemented by certifications and proficiency in numerous analytical and project management tools.

Tech Stack

Business Analyst (BA), BPMN, Microsoft 365, UML

Experience

  • Requirements Elicitation and Documentation: Eliciting requirements from business stakeholders, analyzing existing documentation, and creating comprehensive Functional Requirements Documentation (FRD) at IGT Poland.
  • System Logic and Process Automation: Defining system logic and automating processes to enhance efficiency and accuracy within the organization at IGT Poland.
  • Workshop Facilitation and Stakeholder Communication: Leading workshops with up to 70 participants to gather insights and align project objectives, ensuring clear communication between business stakeholders and technical teams at IGT Poland.
  • Data Analysis and Integration: Analyzing data and defining appropriate harmonization rules, as well as setting interfaces between systems to ensure seamless data integration at Roche.
  • Agile and Scrum Practices: Organizing and managing SCRUM ceremonies such as daily stand-ups, sprint refinements, sprint planning, sprint reviews, and retrospectives, as well as handling sprint backlog management at the British Council.
  • Project Management and Coordination: Coordinating functional testing, hotfixes, and releases for new software versions, and managing the unification of processes and software across different regions at Axa Assistance.

Employment history

Business Analyst, IGT Poland December 2020 - present

– Requirements elicitation, existing documentation analysis, conductingconsultations with business stakeholders and creation of documentsdescribing the client’s needs
– System logic and process automation definition
– Creation of FRD (Functional Requirements Documentation) documents
– Identifying and documenting system interfaces (integration methods, datasources and formats, transmission, normalization and storage in the targetsystem)
– Creation of supporting project documentation (project glossary & deffinitionof terms, risk register, gap analysis, scope&goals, comparative analysis-asis vs. to be, register of errors and improvements).
– Leading workshops with client for up to 70 participants
– Handling the requirements backlog in JIRA
– Independent BA/Consultant role in several lotteries’ IT conversion projects(Polish, Portuguese, Singapore, Texas, Malaysian Lotteries)
– Work in IDM (Integrated Delivery Method) and AGILE frameworks
– Support through the whole SDLC (Software Development Life Cycle)

Senior Business Analyst, Roche June 2020 - November 2020

– Development of internal Content Management System
– Co-creating concept of systems integration
– Setting the Interfaces between systems
– Epics, User Stories and Tasks creation
– Functional Specification Documents (FSD) creation
– Leading the Refinement sessions
– Data analysis & definition of appropriate harmonization rules
– Internal Wiki (Confluence) space organization
– Negotiations with external vendors
– Test cases verification and approval

System Analyst, British Council

– Business requirements gathering, documenting and prioritizing
– Principal analyst of self-service language exams transfers
– Co-organization of Event Storming sessions
– Creating maps of functional dependencies
– Creating user stories
– Communication and daily cooperation with developers, architects, testers, system owners, process owners and analysts
– Organization of SCRUM ceremonies: daily stand-up, sprint refinements, sprint planning, sprint review and retrospectives
– Sprint Backlog management

Business Analyst, Axa Assistance September 2018 - May 2023

– Creating BRS (Business Requirements Specification) documents
– Mapping internal processes in BPMN
– Executing and coordinating functional testing
– Unifying process and software in Polish & Czech Republic branches of payment orders and accounts handling
– Coordination of hotfixes and releases for new versions of used software
– Creating internal standards of service cards, project cards and process mapping
– Defining integration methods with external partners
– Creating presentations for ARB (Architecture Review Board) meetings
– Coordination of SMS gateway provider change
– Coordination of new insurance product launch for credit card owners onPolish and Austrian market
– Bug fixing
– Principal analyst for internal carpooling tool (starting from concept phase
– Single point of contact with external vendors

IT Business Analyst, Atos Poland February 2015 - July 2017

Business consultant for the following clients:
– Ministry of Finance (System to manage national budget-MF Trezor; BUZA)
– Social Insurance Institution – ZUS (web form “Rodzina 500+”; Bankintegration)
– Ministry of development (maintenance of system “SL 2014”)
– National Prosecutor (CBD SIP)

Performed tasks & gained knowledge:
– Creating functional documentation (Mockups, Business Process Model,Use Case Model)
– Functional testing of delivered solutions
– System maintenance (Second Line Support)
– Coordination of small enhancements and BAU (Business As Usual) tasks
– Support in creation of tender offer for the maintenance and development of information systems
– Creating risk registers at selected tenders

Education history

Warsaw University of Technology October 2019 - June 2020 Postgraduates
Warsaw University of Technology, Faculty of Electrical Engineering,Business Process Engineering and Business Intelligence
Final grade: 4.5/5
Warsaw University of Technology October 2016 - June 2019 Master's degree
Warsaw University of Technology, Faculty of ProductionEngineering, Global Production Engineering & Management
Master's diploma thesis: Modelling of ADI parameters using R Studio tool
Final grade: 5/5
Universitat Politècnica de València (UPV) September 2017 - February 2018 Master's degree
Universitat Politècnica de València (UPV), Escuela TécnicaSuperior de Ingenieros Industriales, Industrial and Product Design
Final grade: 8.5/10
Warsaw University of Technology September 2011 - February 2016 Bahelor's degree
Warsaw University of Technology, Faculty of ProductionEngineering, Manufacturing Engineering & Management, ITManagement Systems
Bachelor's diploma thesis: Selection of software and ERP system provider forthe Trans Petro-Color transport and shipping company
Final grade: 4/5
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