Developer Relations Manager (DevRel) Resume Sample

Location

Poland

Rate

$15 / per hour

Years of experience

About

I have over ten years of experience in developer relations, developer experience engineering, program and project management, and team leadership. I am passionate about creating engaging developer communities and fostering strong relationships between developers and the products they use. My expertise includes content development, data analysis, and leading teams. I am bilingual in English and Polish, holding certifications in advanced English, Professional Scrum Product Owner I, and Professional Scrum Master I. I have been recognized for my contributions at various conferences and festivals, such as the Bitspiration Festival and Youth in Leadership Conference. Currently, I am the Developer Relations Manager at Oxla in Kraków, where I develop and implement strategies to build and engage our developer community. My responsibilities include creating informative content, implementing performance metrics, and collaborating closely with marketing, development, and product teams. Previously, I held various roles at Auth0 by Okta, where I managed community programs, led a team of community engineers, and developed tools and analytics for developer relations. I have also worked in developer community management roles at companies like Devrel Space, GitHub, AngelHack, and Estimote, Inc., where I organized events, managed community forums, and represented the companies at tech events and hackathons. I hold a Master’s degree in Computer Science and Econometrics from AGH University of Science and Technology.

Tech Stack

Scrum, Git, iOS Development, PostgreSQL, Python, Slack

Experience

Developing and implementing strategies to engage and build developer relations, enhancing community involvement and product adoption at Oxla.
Managing and leading various community programs, such as the Auth0 Community AMA Series and the Community Catalysts Program, highlighting top contributors and facilitating expert discussions.
Creating and curating informative content, including blog posts, tutorials, and use cases, to educate and engage the developer community.
Working closely with marketing, development, and product teams to ensure alignment and successful execution of community initiatives and product feedback.
Leading and mentors teams of community engineers, overseeing team management, strategic planning, and process documentation to enhance team efficiency and performance.
Implementing and analysing community metrics using tools like PostgreSQL, Python, and Google Sheets to measure engagement, support ticket deflection, and overall community health.
Organising and managing events such as hackathons, meetups, and conferences, including logistics, communication, and securing sponsorships to foster community growth and engagement.

Employment history

Developer Relations Manager, Oxla May 2024 - Present

Development and implementation of strategy to engage and build developer relations revolving around Oxla product and technology
Implementation of metrics and analytics of the performance of above efforts
Creating informative content including blog posts, tutorials, use cases for the community and users.
Close cooperation with marketing, development, product teams.

Developer Community Program Manager, Auth0 by Okta March 2023 - March 2024

Managed Auth0 Community Member Spotlight program where we’ve been highlighting top community contributors
Managed and led Auth0 Community AMA Series: Monthly Series with Auth0 Subject Matter Experts on various Auth0 related topics
Managed and led Auth0 Community Catalysts Program (ambassador program)
Through community engineering and FAQs + programs run in community, we managed to get a support ticket deflection rate on a monthly basis between 25% – 29%

Developer Community Lead, Auth0 by Okta April 2021 - March 2023

Led Auth0 Community Team (4 community engineers at that time)
Responsible for team management, running meetings, conveying strategic plans and mentoring direct reports
Interviewed and hired two additional developer community engineers
Established new internal processes for more effective cross-team collaboration
Documented all team processes within team Confluence space for easier daily tasks handling
Run and managed multiple developer community programs focused around measuring community data (developer segmentation, community engineers performance dashboard, etc.)

Senior Developer Community Engineer, Auth0 by Okta April 2020 - April 2021

Being the most senior person on the team, I was responsible for mentoring other community engineers
Responsible for crafting multiple developer focused initiatives, related to: community survey, feedback forms, developer community communication etc.
Developed and released a set of tools for devrel professionals
Implemented Auth0 Developer Community analytics with community metrics using PostgreSQL, Python and Google Sheets followed along by a monthly-running automation
Worked on expanding the set of measured community metrics to provide the full picture around trends in Auth0 Developer Community

Developer Community Engineer, Auth0 by Okta October 2018 - March 2020

Contributed to Auth0 Developer Community Forum by helping other software engineers implement Auth0 SDKs, frameworks and APIs in their systems and apps
Responsible for feedback triage process, performing developer advocacy for product feedback but also relaying all the comms from product team
Built proof of concept apps for Auth0 community developers and help them troubleshoot their problems with Auth0 stack to show Auth0 identity and security capabilities
Provided domain knowledge around security and identity to developers implementing Auth0 stack

Developer Experience Research Engineer, Devrel Space August 2018 - July 2020

Researched and analysed products (SDKs, frameworks, APIs) from various companies offering developer focused products
Analysed meetups initiatives and champion / ambassador programs being offering by top devrel and developer experience companies
Analyzed top devrel focused companies and their docs, quickstarts and developer content
It provides essential knowledge on devrel, developer experience, advocacy, community, evangelism and devrel management giving the ultimate toolset to anybody working in devrel on both individual contributor as well as manager positions

Campus Expert, GitHub June 2018 - June 2019

Being the first GitHub Campus Expert in Poland
Responsible for fostering and managing the GitHub student developer ecosystem at AGH Krakow University of Technology but also generally in Poland
Helping IT student communities across Poland bring GitHub to their university student groups as well as connecting those people with GitHub subject matter experts

Developer Community Manager, AngelHack January 2018 - July 2018

Being AngelHack ambassador and hackathon organizer for Poland (50 attendees)
Co-organized and co-produced AngelHack hackathon in Krakow
Responsible for preparing and managing all the logistics aspects of the event
Run developer communication and marketing through Slack, Facebook, email and Twitter
Secured and prepared the venue through collaboration with Hubraum and Deutsche Telekom

iOS Software Engineer, Estimote, Inc. May 2017 - May 2018

Responsible for managing Estimote iOS quickstarts: an open-source marketplace for sample-apps utilising all Estimote SDKs, showing possibilities of Estimote technology
Fostering and managing Estimote developer community through their Discourse community forum
Representing Estimote through local tech events and hackathons

Developer Community Manager, Major League Hacking November 2017 - November 2017

Individually organized the MLH Local Hack Day at AGH University of Science and Technology (45 developers)
Developed the and designed the landing page for event registration
Led the project management, fundraising, volunteers leadership, developercommunication efforts.
Secured a few sponsors to provide snacks as well as promo-codes to developer tooling software
Designed and executed pre, during and post hackathon developer communication strategy through email, Facebook and Twitter

Project Manager, AGHacks November 2014 - December 2015

Member of the hackathon organization core-team
Managed following aspect of the project: fundraising, logistics, on-site volunteers, developer communication prior and post event, developer experience during the hackathon.
Co-secured budget for the entire 3 day event
Planned and managed all the internal + external logistics aspects for the whole duration of the hackathon
Led a team of 20 volunteers during the event to provide the best developer experience for hackers
Crafted and lead most of communication and social media efforts to communicate with developers and attract hackathon attendees

Education history

AGH University of Science and Technology 2017 - 2019 Master's degree, Computer Science and Econometrics

AGH University of Krakow 2014 - 2017 Bachelor's degree, Computer Science and Econometrics

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Developer Relations Manager (DevRel) Resume Sample

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