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Location

Romania

Rate

$18  / per hour

Years of experience

8+

About

In my role as Director of Client Relations from January 2023 to November 2023 in Bucharest, I spearheaded outbound sales efforts and managed various aspects of marketing. I was responsible for overseeing cold outreach campaigns, which included prospecting, lead generation, template generation, and content creation for our company website and sales decks. Additionally, I traveled to Israel and Switzerland for face-to-face discovery meetings with engineering leadership and conducted virtual sales meetings. My deep understanding of the local employment market and the tech ecosystem helped shape our company's best practices for client prospecting and re-engaging previous warm leads. Prior to this, I served as a Talent Manager at Pathway from September 2021 to December 2022, where I supported clients in sourcing and vetting technical talent, guiding them through interview processes and negotiations. I consulted clients on traditional headhunting services versus staffing arrangements, as well as the benefits of onsite versus hybrid/remote teams in Central and Eastern Europe. My efforts in nurturing client relationships and maintaining a network of engineers enabled me to meet 100% of my quota in filling specialized roles in FinTech and Crypto/Blockchain companies. Additionally, I have experience as a Front Desk Administrative Receptionist/Office Manager at Homesite Insurance and as an Executive Assistant & Consultant at M. Davis Holdings & Consulting, where I managed various administrative and consulting tasks. I hold an MPhil in Intercultural Management from the University of Bucharest and a B.Sc. in International Business from Northeastern University.

Tech Stack

Sales, Customer Relationship Management, Customer Service

Experience

  • Fully managed cold outreach campaigns, including prospecting, lead generation, template generation, and content creation for the company website and sales decks as the Director of Client Relations.
  • Traveled internationally for face-to-face discovery meetings with engineering leadership and conducted virtual sales meetings to engage and maintain client relationships.
  • Supported clients in sourcing and vetting technical talent, guiding them through interview processes and negotiations with hiring managers as a Talent Manager.
  • Provided consultation on traditional headhunting services versus staffing arrangements and advised on the benefits of onsite versus hybrid/remote teams in Central and Eastern Europe.
  • Successfully achieved 100% of the quota in filling specialized, niche engineering roles in FinTech and Crypto/Blockchain companies through client and engineer relationship nurturing.
  • Oversaw new hire onboarding, building security, office supply ordering, event planning, facilities management, and ad hoc executive assisting as a Front Desk Administrative Receptionist/Office Manager.
  • Generated leads and evaluated prospective clients' telecommunication needs through high-volume cold calling to support account development as a Business Development Representative.

Employment history

Director of Client Relations, Brainspotting January 2023- November 2023

• Fully managed cold outreach campaigns, including prospecting/lead generation and template generation, as well as content creation & copywriting for the company website, sales decks, etc.
• Traveled to both Israel & Switzerland on several occasions for face-to-face discovery meetings with engineering leadership in addition to conducting other sales meetings virtually
• Used knowledge of the local employment market and software engineering/tech ecosystem to shape company-wide best practices for prospecting potential clients and re-engage previous warm leads

Talent Manager, Pathway September 2021- December 2022

• Supported Pathway’s clients in sourcing & vetting technical talent and guiding them through interview processes & negotiations with hiring managers
• Consulted clients & prospective clients regarding traditional “headhunting” services vs. staffing arrangements and onsite vs. hybrid/remote teams throughout Central & Eastern Europe
• Achieved 100% of quota filling specialized, niche engineering roles mainly in FinTech and Crypto/Blockchain companies through nurturing client relationships and maintaining a network of engineers

Front Desk Administrative Receptionist/ Office Manager, Homesite Insurance November 2016- August 2018

• Was hired to act as the “face of the company” in the 700-person HQ of a national insurance company
• As part of the Facilities department, I oversaw new hire onboarding, building security, office supply ordering &
invoicing, event planning, facilities management & repairs, and ad hoc executive assisting

Executive Assistant & Consultant, M. Davis Holdings & Consulting May 2016- September 2016

• Researched and consulted on new & ongoing projects and managed a network of contractors in various
domains

Business Development Representative, Fuze October 2015- May 2016

• Lead generation & prospecting to evaluate prospective clients’ telecommunication structure and needs
• This included high volume cold calling to support Account Development Representative’s qualified lead
building

Education history

University of Bucharest June 2020 My dissertation examines “Collaboration in Linguistically-Diverse Teams”- how the inclusion of Native English
Speakers creates a challenging communication environment in teams with both Native & Non-Native Speakers
Northeastern University August 2015 ▪ Dual concentrations in Marketing & Spanish, 3.4 GPA
▪ Part of the Northeastern University Dance Teams, completion of a 6-week study abroad semester at the Universidad de San Ignacio de Loyola in Cusco, Peru
Universidad Pontifica Comillas September 2013- August 2014 Expatriate year with full language immersion with all academic & professional work (6-month internship in a
locally-based tourism marketing agency) in Spanish

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