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Location

Poland

Rate

$50  / per hour

Years of experience

10+

About

The resume outlines the career of an individual who has built a robust expertise in intelligent automation, robotics, and software engineering, culminating in the current role as a Senior Manager and Intelligent Automation Practice Head at Sykes Digital Services. He is instrumental in developing and implementing solutions across a variety of domains including RPA (Robotic Process Automation), IOCR (Intelligent Optical Character Recognition), Chatbots, and Machine Learning. With a Master of Science in Automatics and Robotics from AGH University of Science and Technology in Kraków, the technical foundation is solid, underpinning roles in solution architecture, practice development, and line management from 2018 to the present. Prior to the current position, the individual held progressively responsible roles at Symphony Ventures, where he began as a Consultant focusing on RPA development and gradually advanced to a Senior Consultant and Manager. During these roles, he spearheaded the development of RPA testing and implementation standards, and served as a Technical Architect, particularly skilled in tools such as Blue Prism and UiPath. The early career as a Software Engineer at Nokia Networks and an R&D Engineer at the Department of Telecommunications AGH University involved developing real-time telecommunication systems and computer vision systems for automatic object detection, respectively, showcasing a strong blend of practical engineering and leadership skills across diverse technological spectrums.

Tech Stack

Robotic Process Automation (RPA), C, C++, Java, Node.js, Python

Experience

  • Practice Leadership and Development: As the Intelligent Automation Practice Head at Sykes Digital Services, the individual is responsible for leading and expanding the practice, focusing on strategic development and adoption of new technologies within the domain of automation.
  • Solution Architecture: They serve as a Solution Architect, designing and implementing complex solutions involving Robotic Process Automation (RPA), Intelligent Optical Character Recognition (IOCR), and Chatbots.
  • Project Implementation Lead: The individual leads project implementations, ensuring that automation projects are executed efficiently from conception through to delivery. This includes setting technical and testing standards for RPA implementations.
  • Team Management: Responsible for middle-level line management, overseeing teams involved in the development and implementation of automation solutions, ensuring team alignment with project goals and company standards.
  • Innovation in Machine Learning and Chatbots: Drives the integration and practical application of machine learning algorithms and chatbot technologies into business processes to enhance operational efficiency and customer interaction.

Employment history

Senior Manager, Sykes Digital Services (former Symphony Ventures) September 2019 – present Intelligent Automation Practice Head, Implementation Lead and Solution Architect in RPA, IOCR, Chatbots and Machine Learning, Solutions and Implementation Practice development, Middle level Line Management.
Manager, Symphony Ventures January 2018 - June 2019 Intelligent Automation Practice Head, IOCR/Chatbots solutions and implementation practice development, Solution Architect (RPA, IOCR, Chatbots), Line Management.
Senior Consultant, Symphony Ventures January 2017 - December 2017 Solution Architect (Blue Prism, UiPath), RPA testing standards' development, RPA Implementation standards development, Technical Architect (Blue Prism), Line Management.
Consultant, Symphony Ventures October 2015 - December 2016 RPA Developer, RPA Dev Lead, RPA Consultant (use case assessment, estimation, pre-sales, solutioning, project planning).
Software Engineer, Nokia Networks March 2014 - September 2015 Developing real-time systems in telecommunication (C/C++, Linux, shell scripting, Continuous Integration, Jenkins)
R&D Engineer, Department of Telecommunications AGH University October 2012 - May 2015 Developing computer vision systems for automatic object detection and identification. (C/C++, machine learning, Matlab, OpenCV)

Education history

AGH University of Science and Technology, Kraków 2010 – 2015 Master of Science. Faculty: Automatics and Robotics at EAIiIB Department
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