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Location

Poland

Rate

$17  / per hour

Years of experience

5

About

Experienced Senior Product Owner & Business Analyst with a proven track record in IT project management and product development. Skilled in driving successful software analysis, product backlog management, and prioritization, resulting in the delivery of impactful healthcare and e-commerce applications. Proficient in leveraging analytics data to make informed product decisions and optimize performance. Adept at collaborating with stakeholders to define requirements and roadmap, ensuring alignment with business objectives. Excels in Agile methodologies and product analytics tools such as Google Analytics 4, BigQuery, and Power BI. Holds certifications in Product Discovery, Scrum Product Owner, and Scrum Master. Combines a passion for sports with a disciplined approach to personal and professional development.

Tech Stack

Power BI, Jira, SQL

Experience

  • Oversee the delivery of healthcare apps in alignment with business strategies and goals, utilizing continuous discovery practices to incorporate user feedback into app improvements.
  • Prioritize Product Backlog: Handle product backlog management and prioritization by balancing business and user interests, successfully delivering MVPs and securing external funding through strategic project milestones.
  • Develop Performance Dashboards: Identify key performance indicators (KPIs) and develop dashboards for B2C and B2B applications, optimizing performance tracking and enabling data-driven decision-making.
  • Implement Analytics Solutions: Collaborate with clients to identify unique analytics needs and implement solutions using Google Analytics 4, Firebase Analytics, Google Tag Manager, Amplitude, Mixpanel, and HotJar for reliable data collection and analysis.
  • Lead System and Business Analysis: Conduct comprehensive system and business analysis to define functional requirements and product roadmaps, ensuring alignment with key business goals and successful project execution.

Employment history

Senior Product Owner, HTD HEALTH June 2022- PRESENT Managed delivery of healthcare apps following the identified business strategy and goals during the discovery process.
Product backlog management and prioritization, considering business and users' interests. Successfully delivered MVP of an early intervention app, securing external funding.
Led maintenance and improvement of the family caregivers support app, following continuous discovery practices for defining strategy and addressing user feedback.
Identified KPIs and developed dashboards for apps in B2C and B2B models for optimized performance tracking.
Implemented an AI chat system that boosted the quality and productivity of healthcare providers' work.
Product Analytics Consultant, Freelance August 2022 - PRESENT Close collaboration with clients to understand their unique analytics requirements and deliver tracking systems crafted to business needs.
Created business and technical requirements documentation and developed solutions for analytics implementation.
Implementation of Google Analytics 4, Firebase Analytics, Google Tag Manager, Amplitude, Mixpanel, and HotJar for accurate and reliable data, enabling informed decision-making.
Created a custom Power BI dashboard using data from GA4/BigQuery export and backend endpoints by defining custom measures that help tracking of key metrics and product insights.
Visualizing data from multiple sources in Looker Studio ensuring a comprehensive view of product data and KPIs.
Business/System Analyst, ITCRAFT, BYDGOSZCZ October 2021-May 2022 Collaborated with stakeholders to identify and define functional requirements and product roadmap, ensuring alignment with key business goals.
Ran thorough analysis of stakeholder's requirements and translating them into product requirements Developed diagrams to describe and lay out logical operational steps in the system.
Managed product backlog during the development of web and mobile apps.
Led the discovery and design process for a telehealth app's MVP, resulting in a vital and user-friendly platform that gained traction in the Turkish market.
Designed and implemented a dashboard monitoring the performance of all client's apps and projects, providing real-time insights for technical and business teams to optimize the performance of their company apps.
Successfully implemented appointment scheduling flow for a tele-health
E-commerce System Analyst (Web Application), WEBSELL, POZNAŃ October 2019-September 2021 Performed system analysis, documentation, testing, implementation, and user support for platform transitions and maintenance.
Offered consultancy and guidance to clients and developers, ensuring seamless integration with Point of Sale systems and driving continuous improvements of the e-commerce SaaS platform.
Gathered stakeholders' requirements for custom features, delivering tailored solutions that fulfilled clients' specific business needs.
Fostered strong client relationships and maintained their satisfaction throughout the project lifecycle.
Implemented testing practices, leading to high-quality software releases and enhanced reliability of the e- commerce platform.
IT Support Analyst, Atos Global Delivery Center Polska, BYDGOSZCZ May 2018-May 2019 Provided remote support & consultancy to international end-users.
Analyzed and troubleshoot software & hardware issues, and network failures, timely escalations assurance.
Ensured completed documentation of technical incidents.
Delivered product training to end-users and new co-workers.

Education history

COLLEGIUM DA VINCI, POZNAŃ 2018 2021 COLLEGIUM DA VINCI, POZNAŃ
Bachelor of IT Project Management
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