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Location

Poland

Rate

$35  / per hour

Years of experience

14+

About

I am an experienced Project Manager and Scrum Master with a strong background in software and infrastructure development, spanning over 13 years. My expertise lies in managing complex projects in diverse sectors such as finance, retail, banking, multimedia, e-commerce, and more. I excel in coordinating international teams, leveraging agile methodologies like SCRUM, SAFe, and PRINCE2 to ensure efficient project delivery. My skills extend to product ownership and people management, where I have successfully led teams remotely, driving projects to completion while maintaining high standards of quality and client satisfaction. In my current role, I manage various projects and programs, focusing on software development, hardware refresh, data migration, and AI initiatives. My responsibilities include active upselling, contract negotiation, and customer relationship management, utilizing tools like Jira, Confluence, and Azure DevOps. My academic background includes degrees in Public Administration and English Philology, and I hold numerous certifications such as PSM II, SAFe Scrum Master, and ITIL. With a proven track record in managing high-value projects across 50 countries, I am adept at delivering solutions that meet business objectives and drive technological advancement.

Tech Stack

PM, DevOps, ITIL, Jira, Scrum, Trello

Experience

  • Project Management: Overseeing and managing projects from inception to completion, ensuring they meet the set goals and objectives within scope, time, and budget constraints.
  • Scrum Master: Facilitating Scrum ceremonies, removing impediments, and ensuring the team adheres to agile practices to enhance productivity and collaboration.
  • Product Ownership: Acting as a Product Owner, defining product vision, managing the product backlog, and prioritizing features to maximize value delivered by the team.
  • Team Management: Leading and managing teams, including remote teams, ensuring effective communication, coordination, and performance management.
  • Contract and Customer Relationship Management: Negotiating maintenance contracts, managing customer relationships, and ensuring client satisfaction through active upselling and continuous engagement.
  • Software and Infrastructure Development: Managing the development and implementation of software and infrastructure projects, including full multi-country hardware refresh and complete infrastructure change management.
  • Tool Utilization and Administration: Utilizing various project management and collaboration tools such as Jira, Confluence, Azure DevOps, and MS Project to streamline workflows, track progress, and ensure efficient project execution.

Employment history

Project Manager / Scrum Master / Program Manager / Product Owner, Remote, Freelance, EMEA/APAC/NA/LATAM March 2020 - Present

• Field: software development, hardware refresh, data migration, hosting e-commerce and hardware maintenance 3rd line support)
• Team management (remote only): scrum (up to 10), software (up to 30), line (up to 40), hardware (up to 300)
• Managing programs and projects in 50 different countries. Scrum Master for 3 teams
• Active upselling
• Software development and delivery project management (internal/external), full multi-country hardware refresh, client zones, complete infrastructure change management, machine learning and AI projects, virtual reality projects

Project Manager / Scrum Master, Blue Services January 2019 - March 2020

• Field: Software development
• Team management (incl. remote): scrum (up to 10), software (up to 30)
• Managing projects and contract management, customer relationship management
• Active upselling + negotiating maintenance contracts.
• Software development and delivery project management

Project Manager / Head of PMO & HD, Asseco Data Systems September 2016 - January 2019

• Field: Software development / People management
• Team management (incl. remote): scrum (up to 10), software (up to 30), line manager (up to 30)
• Managing projects and contract management, customer relationship management
• Active upselling + negotiating maintenance contracts
• Software delivery project management (internal/external), full multi-country hardware refresh, client zones, complete infrastructure change management

Project Manager, Pomorski Urząd Wojewódzki April 2010 - September 2016

• Field: Software development / People management
• Team management: software (up to 20), line manager (up to 20), project team (up to 50)
• Managing government projects, software implementation (ERP – 4.000 users),
• Software delivery project management (internal/external), SLA monitoring

Education history

University of Gdańsk 2006 - 2009 Public Administration (BA)
University of Gdańsk 2017 - 2019 Public Administration (MA)
Ateneum University 2020 - 2023 English philology (BA)
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