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Location

UK

Rate

$20  / per hour

Years of experience

5

About

As a dedicated Business Operations Specialist with over four years of experience, I have developed a strong analytical mindset and exceptional organizational skills, enabling me to excel in complex and fast-paced environments. My expertise spans across diverse industries, including watch production and staffing, where I have successfully managed operations, project schedules, and supplier relationships. At Fears Watch Company, I played a key role in overseeing production schedules, managing supplier relationships, and ensuring the timely completion of projects. My attention to detail and problem-solving skills allowed me to effectively address challenges during the assembly process, ensuring high-quality outputs. In my role at ANCOR, I specialized in business support operations, preparing commercial offers, managing tender processes, and coordinating with clients to meet their needs. My proficiency in CRM systems and MS Office, combined with my strong communication skills, has enabled me to streamline processes and improve operational efficiency. I am also experienced in training and supervising interns and new employees, ensuring they are well-equipped to contribute to the team’s success.

Tech Stack

Operations, Asana, CRM, Google Workspace, Microsoft Teams, MS Office, SharePoint, Slack

Experience

  • Managed project schedules and ensured timely completion according to production calendars.
  • Oversaw supplier relationships, placed orders for components, and monitored the receipt of materials.
  • Addressed challenges during the watch assembly process in collaboration with the design department.
  • Created and implemented internship programs, training and supervising interns and new employees.
  • Prepared commercial offers, conducted service contracts, and managed tender processes.
  • Produced sales reports and prepared documentation for audits on a regular basis.
  • Translated documents and reports between English and other languages for internal and external use.

Employment history

Operations, Watch Production Specialist, Fears Watch Company September 2022 - November 2023

• Created and kept up-to-date detailed plans and schedules of every project.
• Placed orders for dials, cases, movements, boxes and other watch related components and point of sale materials.
• Monitored the timely receipt of the orders.
• Solved problems that arise during watch assembly in co-operation with the design department.
• Sourced suppliers and established good relationships with new and existing suppliers.
• Managed invoices: received, verified, ensured all invoices were submitted to the accounts department.
• Organized catering services for the events and supervised the catering company.
• As an intern manager trained and supervised interns and new employees.

Business Support Operations Specialist, Ancor July 2019 - July 2022

• Handled client inquiries and efficiently prepared commercial offers, and all necessary accompanying documentation.
• Developed and delivered tailored presentations for clients.
• Compiled and analyzed sales data, generating detailed reports on a monthly and quarterly basis.
• Organized and prepared comprehensive documentation for audits.
• Translated various documents and reports between English and other languages.
• Fostered and maintained strong relationships with both potential and existing customers.
• Managed the entire tender process, from initial request to final submission.
• Conducted market analysis and participated in company procurement activities.

Education history

Kyiv National University named after T. Shevchenko September 2012 - June 2018 Master of Psychology
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