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Identity & Access Management Administrator Resume Sample

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Location

Poland

Rate

$32 / per hour

Years of experience

20+

About

I am a dedicated and motivated Windows Server Administrator and Identity Access Management (IAM) professional with over 10 years of IT experience. Throughout my career, I have excelled in roles that require strong technical skills, attention to detail, and a proactive approach to problem-solving. My recent position as a Security Administrator at SYNOT Games involved defending systems against unauthorized access, performing vulnerability tests, and supporting security tools such as firewalls and antivirus software. Additionally, I have experience as an Azure DevOps Administrator, where I supported customer compliance issues, managed Azure infrastructure, and developed continuous deployment pipelines. Previously, I worked as an Identity & Access Management Engineering Operation Specialist at Bank Julius Bär & Co AG, where I onboarded applications to the IAM system, modeled business roles, and configured access in Active Directory. My experience also includes roles such as Application Service Desk Support at Frequentis AG, Windows Delivery Lead at DXC Technology Slovakia, and System Administrator at ANEXT. I have managed complex IT environments, provided technical support, and led projects that involved cloud migrations and service delivery improvements. My education in mechatronics further complements my technical expertise, enabling me to approach challenges with a comprehensive understanding of both software and hardware systems.

Tech Stack

Identity and Access, Active Directory, Azure, Azure DevOps, Java, MS Office, SAP, SQL Server, System Administration

Experience

At SYNOT Games, responsible for defending systems against unauthorized access and performing vulnerability and penetration tests.
Configured and supported security tools including firewalls, antivirus, and IDS/IPS software, ensuring robust security measures.
At Zuhlke, supported the remediation of compliance issues for Azure cloud-hosted products and administered customer production environments.
At Bank Julius Bär & Co AG, managed the onboarding of applications to the Identity & Access Management (IAM) Core system, modeling and implementing business and technical roles.
At DXC Technology Slovakia, provided deep technical support for Windows servers, delivered Microsoft technology solutions, and participated in "in-to-cloud" migration projects.
Participated in developing and updating disaster recovery procedures at SYNOT Games, ensuring preparedness for system failures.
At Zuhlke, performed software upgrades, post-upgrade validations, and infrastructure troubleshooting, maintaining service availability and performance.

Employment history

Security Administrator, SYNOT Games January 2023 - Present

Defending systems against unauthorized access
Performing and/or participating in vulnerability and penetration tests
Configuring and supporting security tools (firewalls, antivirus, IDS/IPS software)
Participating in implementing network security policies
Analyzing and establishing security requirements via SIEM
Identifying threats and devising steps to defend against them
Developing and updating disaster recovery procedures
Conducting security audits
Making policy recommendations
Providing technical security advice
Consulting with staff, managers, and executives on best security practices
Cooperating with external audit companies during audits
Maintaining security-related documentation and procedures according to ISMS and ISO 27001/2 standards

Azure DevOps Administrator, Zuhlke November 2022 - January 2023

Supporting the customer with the remediation of compliance issues of Azure cloud-hosted products
Installing, configuring, and administering customer production environments
Ensuring appropriate availability of services
Troubleshooting infrastructure issues
Documenting and executing standard operation procedures
Supporting continuous deployment (CD) pipeline development
Performing software upgrades and post-upgrade validations
Auditing storage instances and ensuring full disk encryption
Assisting with high priority roadmap activities to support continued business growth
Planning activities based on Product Increments following the Scaled Agile Framework

Identity & Access Management - Engineering Operation Specialist, Bank Julius Bär & Co AG July 2020 - November 2022

Onboarding applications to IAM Core (Identity & Access Management System)
Modeling and implementing business and technical roles in the IAM system
Configuring and maintaining access in Active Directory, IAM system, and target systems
Processing access data using Excel and SQL
Analyzing applications and documenting data related to access rights
Creating and maintaining catalog requests via ServiceNow
Using and creating PowerShell scripts for access and Active Directory group management
Identifying dependencies between processes and IT systems related to access rights
Configuring and maintaining items in HPSM and JIRA
Supporting the Service & Product Manager across several technical domains

Application Service Desk Support for European AIS Database (EAD), Frequentis AG January 2019 - June 2020

Monitoring and handling European AIS Database (EAD) Service Desk tickets
Creating Oracle Database reports for customers via SQL scripts in SQL Developer
Supporting aeronautical JAVA application products
Testing company JAVA aeronautical application products manually or via SOAP UI
Checking JAVA application, system, and HW logs on Linux server via Terminal or WinSCP

Windows Delivery Lead (3rd line support), DXC Technology Slovakia June 2016 - December 2018

Delivering Windows servers and Microsoft technology solutions within HPE Virtual Private Cloud (IaaS + PaaS)
Providing deep technical support for Windows servers (2003, 2008, 2012, 2016) used for SAP applications
Responsible for the full lifecycle of the environment (build/release-setup-run-decommission)
Ensuring service delivery according to the Service Level Objectives (SLO) and Service Level Agreements (SLA) within ITIL standards
Participating in “in-to-cloud” migration projects and providing technical consultancy
Implementing HA solutions (Microsoft Clustering Technology) based on HP 3PAR CLX cluster technology
Deploying and owning Active Directory
Addressing compliance and security findings remediation
Managing patching of Microsoft Windows servers via HPSA

System Administrator & Technical PreSales, ANEXT September 2014 - May 2016

Providing Tier 3 support for Windows servers
Managing supplier licenses, software, and hardware
Installing, configuring, and supporting IBM Cognos, VMware, Microsoft Services, and Features (SQL Cluster Server 2012, SharePoint 2013, IIS, TFS, Hyper-V, Active Directory, DNS, DHCP)
Creating and supporting customized Microsoft Team Foundation workflows in Microsoft Visual Studio
Deploying software releases to Microsoft Windows servers

Windows System Specialist, AT&T Global Network Services Slovakia August 2012 - August 2014

Providing Tier 3 support for Windows servers
Supporting Microsoft Windows Systems (2000, 2003, 2008, 2012) including OS installation, maintenance, updates, and upgrades
Troubleshooting hardware components, storage (SAN), and performing root cause analysis (RCA)
Deploying OS, software applications, hardware and software inventory, and software updates with Microsoft System Center Configuration Manager (SCCM) 2007 and 2012

Technical Support Engineer, ESET April 2012 - July 2012

Supporting and replicating customer issues with ESET products
Solving customer problems to their satisfaction
Working with tools like Web Gad, SysInspector, GMER, and Wireshark
Communicating verbally and in writing with customers in English and Slovak
Testing ESET products

Windows System Engineer, Hewlett Packard December 2009 - March 2012

Investigating, checking, rebooting, maintaining, and patching Windows servers (NT4, 2000, 2003, 2008, virtual servers)
Starting servers with Integrated Lights-Out (iLO)
Operating in ESL Read Interface
Communicating verbally and in writing with customers in English
Solving customer problems to their satisfaction
Working with tools like Remedy-EWM, OVSD – Open View Service Desk, OVSC – Open View Service Center, and OVSM – Open View Service Manager
Local printer configuration
Troubleshooting ISS (restart of IIS, checking if sites are running)
Troubleshooting Open View Performance Agent (OVPA)
Providing remote technical support for systems, applications, and databases on Windows platform

Backup Support Specialist, Hewlett Packard November 2008 - November 2009

Backing up and restoring data (File system, Database)
Communicating verbally and in writing with customers in English
Solving customer problems to their satisfaction
Operating in ESL Read Interface
Working with tools like Remedy-EWM, OVSD – Open View Service Desk, OVSC – Open View Service Center, and OVSM – Open View Service Manager
Managing remote and local backup systems
Working with backup tools like Veritas Backup Exec, HP Data Protector (Omniback), NetBackup, and Legato
Investigating and solving backups (start, restart, abort, schedule, set)
Providing remote technical support for systems and applications on Windows or UNIX platforms

CNC Machine Operator - Potting Station, Schrader Electronics, a Tomkins Company December 2007 - November 2008

Operating and setting CNC potting machines
Addressing line stoppage problems efficiently
Inputting production data into IT systems and using SPC procedures
Producing work to the highest standards according to company procedures
Performing other functions necessary for smooth production processes

CNC Machine Operator - Small Casting Shop, RYOBI Aluminium Casting (UK) Ltd (RAC (UK)) January 2007 - January 2007

Operating and setting CNC casting machines (STP PRESSE and BUHLER) with arm robot ABB
Producing engine parts from steel and aluminum
Working from technical drawings

Information Technologies - Assistant MES (Manufacturing Execution System), KIA Motors Slovakia January 2006 - January 2007

Monitoring manufacturing execution system
Monitoring I/O servers (sending and receiving data)
Contacting vendors to resolve issues
Checking process and graphic display system (SCADA)
Providing helpdesk support for PC and KIA equipment
Installing KIA software and hardware

Quality - Setter of Gauge, INA Kysuce January 2003 - January 2006

Setting gauge for manufacturing bearings (lathe, CNC lathe, CNC milling machine, montage, drill machine, finish, grinding machine, roll machine)
Working from technical drawings
Printing technical documents
Setting tolerances from 0.01mm to 0.001mm
Using materials like steel and cast iron
Documenting and calibrating gauge in systems like INA Host, SAP, Q-SYS, and Business Flow

Education history

Stredná Priemyselná Škola 1999 - 2003 Mechatronics

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Identity & Access Management Administrator Resume Sample

Location

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Education history

We've delighted 83 clients with our IT recruitment and software development services.

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