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Location

Armenia

Rate

$12  / per hour

Years of experience

5+

About

As an experienced Human Resource Director with over a decade of leadership in HR, I have successfully guided HR teams in leveraging data analytics to optimize recruitment, employee engagement, and performance management. My expertise lies in conveying complex insights to senior leadership and executing transformative changes on both local and global scales. Throughout my career, I have led strategic HR initiatives, ensuring high retention rates and driving efficiency through evidence-based decision-making. My ability to harness data has been pivotal in enhancing employee satisfaction and streamlining HR processes. In my current role at ClinChoice LLC, I was elevated to HR Director in 2021, where I manage a dynamic team and spearhead international HR initiatives in close collaboration with the Global HR team. My career includes significant achievements such as implementing KPIs to improve HR efficiency, designing training programs to enhance employee skills, and conducting HR audits to optimize operations. My educational background, including a Master's in Economics and advanced certifications in data analytics, has equipped me with the skills necessary to navigate complex HR challenges and contribute to strategic business decisions.

Tech Stack

Human Resources (HR), Data Analysis, ERP, Figma, Microsoft Excel, Python, R, SQL, Tableau

Experience

  • Utilizing advanced data analytics to extract actionable insights from HR metrics, facilitating evidence-based decision-making, and optimizing HR processes for efficiency and effectiveness.
  • Playing a pivotal role in strategic HR planning and key business decisions, contributing to the overall direction and success of the organization.
  • Spearheading international HR initiatives in close collaboration with the Global HR team, driving strategic excellence on a global scale.
  • Enhancing employee engagement and satisfaction through comprehensive HR activities, resulting in high retention rates and improved organizational culture.
  • Designing and implementing KPIs to assess HR efficiency, leading to operational improvements and streamlined workflows.
  • Designing and facilitating training programs to enhance employee skills, ensuring continuous development and upskilling within the organization.
  • Establishing HR departments, including developing HR manuals, policies, procedures, job requirements, and pay structures, while also managing compliance with employment laws and regulatory standards.

Employment history

Director of Human Resources, ClinChoice LLC November 2019 - Present
  • Spearheaded international HR initiatives in collaboration with the Global HR team.
  • Leveraged data analytics to extract actionable insights for strategic HR decision-making.
  • Enhanced employee engagement and satisfaction through comprehensive HR activities.
  • Implemented KPIs to assess and improve HR efficiency, resulting in streamlined workflows.
Head of HR Department, CARD Group (CARD Agroservice) November 2015 - November 2019
  • Designed and facilitated training programs to enhance employee skills and development.
  • Utilized data analysis to improve HR policies and practices, reducing absenteeism.
  • Conducted HR audits to optimize departmental operations and ensure compliance.
  • Maintained and updated HR software and performance management systems.
Chief Specialist/Department Responsible of HR Planning, ACBA-CREDIT AGRICOLE BANK January 2004 - November 2015
  • Established the HR department, including developing HR manuals, policies, and procedures.
  • Orchestrated the implementation of the ISO 9001:2000 system for quality management.
  • Managed document flow with regulatory bodies and reported directly to the CEO.
  • Assessed individual development plans and provided mentorship to managers.

Education history

Yerevan State Institute of Economy at Yerevan, Armenia 1998 - 2004 Master’s Degree in Economics
Rochester Community and Technical College at Rochester, MN, USA 1999 - 2000 Certificate of Completion as an Exchange Student August
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