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Location

USA

Rate

$25  / per hour

Years of experience

1

About

I am a tech entrepreneur with a focus on applied machine learning problems. Currently, I serve as a Staff Technical Program Manager for Google Gemini AI, where I lead the development of infrastructure, platforms, and new features to advance Google Gemini's generative AI capabilities. Before this role, I was a TPM leader for Google Search Ads, where I helped build a robust infrastructure for search ads and innovate at scale, particularly focusing on machine learning capabilities. Prior to my time at Google, I worked at Amazon as a Senior Manager TPM for Alexa AI and Principal TPM for Alexa for PC, where I played a significant role in advancing AI technologies and their applications. My career began with positions that honed my technical and leadership skills. I was the Head of IT at TranscribeMe, where I led the development of high-accuracy speech recognition services. Additionally, I served on the Board of Directors for World Mentor, a non-profit that connects young people with business mentors globally. Early in my career, I was a Summer Consultant at The Boston Consulting Group, working on customer churn reduction strategies and market sizing. I also developed an award-winning web application for St John Ambulance in New Zealand. My educational background includes an MBA from Stanford University and dual degrees in Commerce (Honors) and Science from The University of Auckland.

Tech Stack

Google Gemini AI, .NET, Machine Learning, SQL Server

Experience

  • As a Staff Technical Program Manager at Google Gemini AI, I drive the development of infrastructure, platforms, and new features to enhance Google's generative AI capabilities.
  • I led the TPM team for Google Search Ads Quality, focusing on building infrastructure and supporting planet-scale ML capabilities to enrich user experiences and drive Google’s growth.
  • In my role as Senior Manager TPM for Alexa AI, I oversaw significant AI projects, ensuring the effective integration and application of advanced AI technologies.
  • As the Head of IT at TranscribeMe, I led the development of automated and human-validated speech recognition services, combining technology and crowd-based transcriptionists.
  • Serving on the Board of Directors for World Mentor, I helped connect young people with volunteer business mentors globally, fostering personal and career development.
  • I designed and developed the National Events Management System for St John Ambulance, coordinating activities for over 10,000 volunteers and staff nationwide.
  • During my tenure as a Summer Consultant at The Boston Consulting Group, I developed strategies to reduce customer churn for a major telco and assessed market positioning for a hardware networking vendor.

Employment history

Staff Technical Program Manager, Google January 2024 - Present
  • Leading the development of infrastructure and platforms to advance Google Gemini’s generative AI capabilities.
  • Driving new feature development to benefit users globally.
  • Managing cross-functional teams to ensure timely delivery of AI projects.
  • Ensuring the scalability and reliability of AI infrastructure.
TPM Leadership, Google May 2022 - January 2024
  • Building best-in-class infrastructure for Google Search Ads to operate and innovate at scale.
  • Supporting the development of planet-scale ML capabilities for enhanced user experiences.
  • Delivering industry-leading advertiser value through innovative ad technologies.
  • Driving growth for Google through advanced search ad technologies.
Senior Manager TPM, Amazon October 2019 - May 2022
  • Overseeing AI project management and ensuring effective integration of advanced AI technologies.
  • Leading teams to develop and deploy AI solutions for Alexa.
  • Ensuring the scalability and reliability of Alexa AI systems.
  • Collaborating with cross-functional teams to deliver AI-driven features for Alexa.
Principal Technical Program Manager, Amazon October 2017 - October 2019
  • Managing the development and deployment of Alexa for PC.
  • Leading technical teams to integrate Alexa with PC platforms.
  • Ensuring high performance and reliability of Alexa on PC.
  • Coordinating with stakeholders to align project goals and deliverables.
Head of IT Department, TranscribeMe July 2010 - September 2017
  • Leading the development of high-accuracy speech recognition services.
  • Managing the IT team and overseeing technology operations.
  • Integrating automated and human-validated transcription services.
  • Ensuring the delivery of award-winning speech recognition technology.
Board of Directors, World Mentor December 2009 - December 2019
  • Connecting young people with volunteer business mentors globally.
  • Promoting personal and career development for mentees.
  • Expanding global opportunities for young individuals.
  • Positively influencing future generations of leaders.
Summer Consultant, The Boston Consulting Group May 2008 - July 2008
  • Developing customer churn reduction strategies for a major telco.
  • Assessing market sizing and positioning for a hardware networking vendor.
  • Conducting analysis of existing business problems.
  • Developing strategic change plans to improve organizational performance.
Lead Web Application Developer, St John Ambulance September 2003 - May 2005
  • Designing and developing the National Events Management System.
  • Managing the technical architecture of the system.
  • Implementing the software using Microsoft ASP.NET and SQL Server.
  • Integrating the system with the core St John enterprise architecture.

Education history

Stanford University Graduate School of Business 2007 - 2009 Master of Business Administration
The University of Auckland 1999 - 2004 Bachelor of Commerce (Honors), Management and Information Systems
The University of Auckland 1999 - 2003 Bachelor of Science, Computer Science
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