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IT Outsourcing Toronto: Top 7 Agencies

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In today’s fast-paced technological landscape, businesses in Toronto are under immense pressure to adopt innovative strategies to remain competitive. Many companies are turning to IT outsourcing as an effective approach to boost operational efficiency, reduce costs, and leverage specialized expertise.

Toronto, as one of Canada’s leading tech hubs, plays a significant role in the global outsourcing market. In 2023, global spending on IT outsourcing and business process outsourcing (BPO) reached an estimated $731 billion, underscoring the increasing reliance on these services. Toronto’s tech ecosystem continues to grow, and the city’s IT outsourcing market is projected to generate USD 11.76 billion in revenue by 2024, according to Statista.

With a growing number of outsourcing agencies in Toronto, businesses may find it challenging to select the right partner to help scale their operations. To simplify your search, we’ve curated a list of the top 7 IT outsourcing companies in Toronto that are well-positioned to meet your needs.

Here are the top 4 picks for you to consider:

  1. DevsData LLC – Top Pick: Best overall
  2. NearSource Technologies: Best for startups
  3. Fidelity IT Solutions: Best for robust security measures
  4. Manawa Networks: Best for Agile methodologies
  1. DevsData LLC – Top Pick: Best overall

    DevsData LLC website screenshot

    Website: www.devsdata.com
    Team size: ~60 professionals
    Founded: 2016
    Headquarters: 20 Camden Street, Toronto, ON M5V 1V1, Canada

    DevsData LLC is a Toronto-based IT outsourcing company that provides a comprehensive range of services, including machine learning, big data, artificial intelligence, and mobile/web app development. With more than 8 years of experience, DevsData is committed to delivering top-tier IT outsourcing and business process outsourcing (BPO) solutions, supporting clients in optimizing their operations.

    DevsData LLC fosters inclusivity and boasts a team of highly skilled professionals from diverse backgrounds, including experts from the US and Europe, who bring their expertise to a wide range of projects. Since 2016, DevsData LLC has worked with clients globally, including fast-growing startups from the US and Israel.

    With a proven track record of successful client collaborations, DevsData has completed over 100 projects for more than 80 companies. Their excellence is reflected in numerous testimonials and a perfect 5/5 rating on platforms like Clutch and GoodFirms.


    Heidrick & Struggles website

    Recently, DevsData collaborated with a San Francisco-based startup incubator to design and develop a dynamic landing page to commemorate the client’s 25th anniversary. The project involved creating a visually appealing, contemporary page that aligned with the client’s branding, while incorporating interactive features such as timed content activation, video commenting, and a newsletter sign-up. Despite a challenging five-day timeline, DevsData successfully delivered a fully functional, easy-to-manage landing page using WordPress, HTML, CSS, and JavaScript. You can read more about the case study here.

    In addition to its IT outsourcing services, the company offers recruitment services, helping companies find top talents for various IT roles. It practices a detailed process for its services, which usually includes 90-minute technical interviews with an acceptance rate of less than 6% of the candidates. This ensures that only the most outstanding candidates are offered to its clients.

    Key highlights

    • Provides a personalized and flexible approach for its services, ensuring that delivered solutions are high quality.
    • Delivers competitive pricing for its services as there are no overhead costs, making it a cost-effective option for businesses of various sizes.
    • Supplies various IT outsourcing solutions that meet the unique needs of its clients.

    Do you have IT recruitment needs?

    🎧 Schedule a meeting

    For more detailed information about DevsData LLC, contact them at [email protected] or visit their website at www.devsdata.com.

    Address:
    DevsData IT Recruitment Agency Toronto
    20 Camden Street, Toronto,
    ON M5V 1V1, Canada
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  2. NearSource Technologies: Best for startups

    Heidrick & Struggles website

    Website: https://nearsource.ca/
    Company size: ~55 professionals
    Founding year: 2020
    Headquarters: Toronto, Canada

    NearSource Technologies specializes in nearshore software development and IT outsourcing. The company adopts a comprehensive, end-to-end approach to its services, which encompass research, idea validation, design, prototyping, development, testing, quality assurance, as well as ongoing maintenance and support.

    The company is an ideal partner for startups aiming to establish a strong digital presence. By leveraging its nearshoring model, the company provides cost-effective solutions and access to skilled talent, helping startups accelerate time-to-market.

    Key highlights

    • Delivers various IT outsourcing services, including custom software development and mobile and web development among many others.
    • It has a comprehensive approach to its services, which guarantees the high quality of their services, which matches all their clients’ requirements.
    • Enables startups to accelerate time-to-market while allowing such companies to focus on core operations.
  3. Fidelity IT Solutions: Best for robust security measures

    Heidrick & Struggles website

    Website: https://fidelityit.com/
    Company size: ~10 professionals
    Founding year: 2003
    Headquarters: Toronto, Canada

    Fidelity IT Solutions, based in Toronto, specializes in IT outsourcing with a focus on cloud computing, data center solutions, and networking services. With over two decades of experience, the company has consistently provided high-quality solutions to clients across various industries. Their outsourcing process follows a structured methodology, beginning with an in-depth consultation and analysis phase, followed by solution development and implementation. After deployment, ongoing post-implementation support and maintenance are provided to ensure long-term success and optimal performance.

    What makes the company stand out from its peers is its robust security measures. Fidelity IT distinguishes itself through its robust security protocols. The company employs advanced encryption, multi-factor authentication (MFA), and continuous network monitoring, ensuring high-level security for its clients. These measures foster trust and have contributed to long-term client relationships.

    Key highlights

    • Collaborates with clients from diverse industries, such as education, healthcare, legal, and finance.
    • Manages and optimizes IT infrastructure, ensuring efficiency and streamlined business operations.
    • Has comprehensive cybersecurity, offering continuous monitoring and proactive threat response strategies.
  4. Manawa Networks: Best for Agile methodologies

    Heidrick & Struggles website

    Website: https://manawa.ca/
    Company size: ~15 professionals
    Founding year: 2008
    Headquarters: Toronto, Canada

    Established in 2008, Manawa Networks is a well-regarded IT outsourcing provider that has built a strong reputation over its 17 years in the industry. The company has worked with a wide range of local and global corporations, delivering reliable IT solutions that reflect their commitment to high-quality service. With nearly two decades of experience, Manawa Networks has become a trusted partner for businesses seeking to streamline their IT operations and enhance their technological capabilities.

    Manawa Networks provides flexible outsourcing models tailored to client needs. One option is the full fixed-fee (FFF) model, which offers services at a flat monthly rate, covering centralized IT, vCIO services, MSSP-level security, and access to a dedicated design desk. Additionally, the Point of Contact (PoC) model is ideal for small businesses with limited internal IT teams, offering scalable solutions to enhance operations.

    Do you have IT recruitment needs?

    🎧 Schedule a meeting

    Key highlights

    • Offers a full fixed fee and a flat monthly fee model for its outsourcing services.
    • Has certified specialists working in the team, delivering top-notch IT-outsourcing solutions.
    • Assists its clients with IT procurement and develops actionable IT strategies and roadmaps, ensuring that clients get high-quality solutions that meet their requirements.

    Now that we have discussed our top picks, let’s explore a few other options that might suit your business.

  5. Technical Action Group

    Heidrick & Struggles website

    Website: https://www.technicalactiongroup.ca/
    Company size: ~20 professionals
    Founding year: 2006
    Headquarters: Toronto, Canada

    Headquartered in Canada, Technical Action Group is a leading IT outsourcing and consulting company that specializes in delivering comprehensive technology solutions to businesses of all sizes. With over a decade of industry experience, the company has established itself as a trusted partner for organizations seeking reliable IT support and strategic consulting. Technical Action Group’s 5-step detailed process ensures that every solution is tailored to meet the unique needs of each client, from initial assessment to final implementation.

    The company is committed to providing ongoing support and has a strong emphasis on proactive management, offering 24/7 monitoring to detect and address potential issues before they escalate. This continuous oversight ensures that clients experience minimal disruptions to their operations. Furthermore, Technical Action Group stands out by offering a 90-day service guarantee, where clients are entitled to a full refund if they are not fully satisfied with the outcomes, underscoring their dedication to customer satisfaction and quality service.

    Key highlights

    • Supplies a complete suite of managed IT solutions, including cloud computing, network security, backup and disaster recovery, and network installation and upgrade, among many others.
    • Incorporates a detailed process for their services, which includes understanding its client’s needs, assessment, solution proposal, planning and implementation, and evaluation and monitoring.
    • Partners with clients from diverse sectors, such as legal, manufacturing, healthcare, and finance.
  6. Tenecom Solutions

    Heidrick & Struggles website

    Website: https://tenecom.com/
    Company size: ~20 professionals
    Founding year: 1986
    Headquarters: Toronto, Canada

    Founded in 1986, Tenecom Solutions is a dynamic IT service provider with a strong presence in Toronto, complemented by additional offices in Vancouver and Vaughan. With decades of experience, the company leverages its deep expertise across various industries, ensuring clients operate efficiently while minimizing operational risks. Their approach combines cutting-edge technology with industry-specific knowledge to deliver tailored solutions that drive business performance.

    The company offers a comprehensive suite of IT services designed to enhance business operations for companies in Toronto and beyond. From advanced cybersecurity to IT consulting and cloud solutions, their services focus on streamlining processes, optimizing efficiency, and ensuring long-term success. Committed to client satisfaction, Tenecom works closely with businesses to help them achieve measurable improvements and maintain a competitive edge.

    Key highlights

    • Offers a wide suite of services that includes IT consulting, advanced cybersecurity, backup and disaster recovery, network support, and hosted and cloud services.
    • Furnishes 24/7/365 monitoring, ensuring their clients get immediate response to their IT-related problems and receive robust solutions.
    • Operates on a compact scale and delivers IT solutions that meet the unique needs of businesses of various sizes.
  7. Fusion Computing Limited

    Heidrick & Struggles website

    Website: https://fusioncomputing.ca/
    Company size: ~25 professionals
    Founding year: 2008
    Headquarters: Toronto, Canada

    Fusion Computing Limited is an IT outsourcing service provider offering a wide range of services. It follows a structured approach, beginning with a free assessment to understand business needs and IT challenges. They provide a comprehensive game plan, including cost estimates, assessment findings, and a list of recommendations tailored to business objectives. The company also addresses any issues and upgrades IT infrastructure as needed.

    The company’s presence in the industry, combined with its strong focus on innovation, enables businesses to optimize their IT infrastructure and stay competitive in the ever-evolving tech landscape. Moreover, the company has transparent communication with its clients, ensuring the best possible result for its clients.

    Key highlights

    • Presents a complete suite of IT outsourcing services, including managed IT services, IT support, vCIO Support, and cybersecurity services.
    • Incorporates detailed processes to deliver robust solutions for its clients.
    • Has over 17 years of experience and has successfully collaborated with various local and global companies.

Interesting to know

Top Tech universities in Toronto

1) University of Toronto

The University of Toronto is highly regarded and consistently ranks in the top 25 universities globally. It provides diverse tech programs such as computer science, engineering science, and electrical and computer engineering. The university has a strong focus on innovation and entrepreneurship, offering the University of Toronto Entrepreneurship (UTE) program. The university has over 90000 active students.

2) Toronto Metropolitan University

Toronto Metropolitan University, previously known as Ryerson University, is a top institution offering a range of programs like computer science, IT management, and data science. The university emphasizes research and innovation, with a dedicated center focused on solving real-world tech challenges. The university has approximately 46000 undergraduate and graduate students.

3) York University

Founded in 1959, York University is a public research institution known for its interdisciplinary approach, blending technology with fields like law and business. It offers several tech-related programs, including software and digital engineering. The university is home to approximately 55000 students.

Bottom Line

With its vibrant culture and tech ecosystem, Toronto has established itself as a unique destination for IT outsourcing. As the city enhances its presence outside the borders of Canada, more companies shift their attention to Toronto for outsourcing their business operations. The top 7 IT outsourcing companies explored in this article are highly reputable ones in Toronto, offering quality solutions to their clients.

DevsData LLC, our top choice for IT outsourcing in Toronto, is an ideal partner for businesses looking to strengthen their digital presence. The team includes highly skilled professionals from the US and Europe, bringing diverse perspectives to innovative solutions.

The company has over 8 years of extensive experience and a vast network of 65000 specialists across the globe. In addition, the company offers a flexible and personalized approach to its services. DevsData provides a wide array of IT outsourcing services, such as artificial intelligence, big data mobile and web app development, enterprise-grade solutions, DevOps and cloud solutions, to name a few.

They offer competitive pricing for its outsourcing services thanks to lower overhead costs. The company has partnered with numerous global clients, including high-growth startups from the US and Israel, providing scalable, high-quality solutions.

DevsData has a local presence in Toronto and delivers many other services besides outsourcing. It offers employer of record (EoR), legal and tax advisory, business process outsourcing (BPO) services, and HR advisory for clients seeking to hire employees locally.

For more information about the company, contact them at [email protected] or visit their website at www.devsdata.com.

Address:
DevsData IT Recruitment Agency Toronto
20 Camden Street, Toronto,
ON M5V 1V1, Canada
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Ani Vrshikyan Copywriter and Marketer

Writing and content creation Ani’s passion. With a year of experience in the industry, she has written on a diverse range of topics and honed the essential skills of a copywriter. Her keen eye for detail and creativity drive her to craft engaging and persuasive narratives.


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