Self Employment – Resume Sample in PDF

• Constructing an advanced system from ground zero, boosting support efficiency by 35%.
• Merging data from diverse subsystems into one centralized management system, enhancing data accuracy
• Refined handling and prioritizing of merchant issues, dramatically reducing resolution times by 90%.
• Incorporating self-service abilities for merchants, contributing to a 90% reduction in support tickets.
• Assuring 99.9% uptime, securing uninterrupted service and building merchant trust.
• Streamlining data practices to reduce redundancy and augment consistency across subsystems.
• Implementing robust GDPR-compliant data erasure features, bolstering data privacy and compliance.
• Integrating self-service abilities with other systems, lessening merchant support dependency by 50%.

• Gathered and reveal address data of the highest quality across all countries where Tesco operates, resulting in a 30% improvement in customer satisfaction.
• Collaborated with a robust system for customers to manage their address book, including addresses for grocery delivery and phone numbers, enabling more efficient and accurate deliveries.
• Integrated with data providers in each country to gather data and Ensured that all downstream systems were aware of customers’ saved addresses and made them available through APIs, resulting in a more seamless customer experience.
• Ensured that all downstream systems were aware of customer’s saved addresses and exposed those through APIs, resulting in a more seamless customer experience and a 15% decrease in customer support tickets.
• Maintained system availability at 24/7 as address data is vital for a lot of customer journeys, resulting in no interruption of service and 99.9% uptime.
• Analyzed and updated a large database on a daily basis, resulting in a more accurate and up-to-date database with 95% data accuracy.

• Analyzing technical and business requirements, making suggestions and recommendations for architecture, technology stack, and business logic, and creating ADR documents.
• Developing a new version of an application that communicates with an AI server from scratch.
• Engaged in new features, resolved bugs, and wrote unit and integration tests, resulting in a 20% decrease in bugs reported by users.
• Configured and set up AWS infrastructure from the ground up, migrated away from a client Linux server, resulting in a 25% decrease in server downtime and 50% cost savings.
• Take part in design discussions, experienced in identifying and documenting problems, and evaluating the effort required to solve them, resulting in a 15% increase in project completion rate.

• Administrates for delivering a service or integration of services with a 99% on-time delivery rate.
• Contributes to design discussions and is skilled in breaking down problems, documenting problem statements, and estimating efforts with 80% of projects completed within the estimated time frame.
• Analyse the impact of technology, frameworks, or library choices and make recommendations resulting in a 20% increase in system performance.
• Demonstrates initiative to explore alternate technology and approaches to solving problems resulting in a 25% increase in innovation within the team.
• Skilled in the development of programmatic capabilities for all aspects of service operability, resulting in a 30% increase in automation.
• Shares information across the team, to the right audience, with the appropriate level of detail and timeliness resulting in a 15% decrease in miscommunication.
• Investigate, fix, and implement new features and ability to take ownership of small and medium-sized tasks and deliver while mentoring and helping team members resulting in a 10% increase in team member productivity.
• Provides an upgrade plan for the Weblogic server for the first 10 years.
• Works independently and contributes to the immediate team and to other teams across the business resulting in a 25% increase in cross-functional collaboration.
• Expert in installing and configuring enterprise applications that meet standards and deliver desired functionality with a 95% success rate

• Got working experience in team development.
• Used tools like Gitlab, Jira, and Confluence to manage projects.
• Explored and applied technologies such as Python/Django, Wagtail, Angular4, and Docker.
• Learned how to effectively manage my time to complete various tasks.

• Got an experience in single development for backend services
• Studied and applied PostgresSQL, Maven, Spring Framework, JDBC, Redis, Log4J, and Junit in practice
• Acquired deep knowledge of REST architecture, including how to create and configure it, configure spring using “XML” files, create custom object mappers, and use caching with the Redis framework
• Completed all assigned tasks for the project and designed additional tasks such as caching search results, authorization, implementing CRUD methods, and creating a load balancer.